SUMMARY:

• 7+ Years’ experience working in Project Management discipline and Business Analysis.
• Experience working with agile (Scrum) and waterfall methodologies.
• CSM, ITIL, BPM and IT PM certified and pursuing PMP.
• Experience working on multiple projects simultaneously and ability to work independently.
• Extensively worked on ITIL and PMP frameworks.
• Experience working with Developers, QA teams, Business teams and Engineers involving multiple technologies
• Acted as liaison between multiple departments and teams under PMO

PROFESSIONAL EXPERIENCE:

Confidential, Grand Rapids, MI

Project Manager (Portfolio Management/ Scrum Master)

• As a project and portfolio manager worked under deployment services team and handled portfolio of projects. Played a key role as project manager and scrum master for projects within global integrations and infrastructure.
• Direct and oversee multiple global project teams and lead project teams on complex projects for successful delivery.
• Managed resources allocations for more than 50 resources including tracking the resources bandwidth and forecasting future availability.
• Used extensively Clarity and Jaspersoft reporting tool for resource management across the portfolio.
• Managed project and resources budget across the portfolio and helped functional managers on 90 day roadmap for balancing resources, while helping them resource availabilty and usage.
• Responsible for effective project kickoff, identification of all project stakeholders, defining and clarifying project roles and responsibilities.
• Responsible for effective Scrum ceremonies like sprint planning, backlog grooming sessions, daily standups, sprint reviews and sprint retrospectives.
• Promote and participate in the continuous improvement of structure, processes, tooling to enable the teams to deliver more value.
• Ensuring quality and completeness of the product through unit, integration and regression capabilities.
• Responsible for publishing weekly, monthly and quarterly executive reports highlighting projects burn - down on schedules and budgets.
• Involved in requirements gathering and built WBS for identifying tasks of individual resources.
• Worked extensively on Clarity, JIRA, SharePoint, MS Visio, ServiceNow, Confluence and Microsoft Office suite.

Confidential - Austin, TX & Chicago, IL

Project Manager (Portfolio Management/ Scrum Master)

• As a Project Manager collaborated with functional business partners to ensure IT systems and services are aligned to the needs of the business. In a project capacity, provided support to project teams in all phases of SDLC.
• Accountable for tracking and reporting of project costs and project status on weekly basis to project teams, GDIS leadership and IT PMO
• Participated in service line resource planning for implementing focused internal/departmental projects as needed and lead delivery of key GDIS initiatives for benefit of EA’s Game Teams/Mobile application
• Coordinated with Sr. Manager on project accounting and resource/capacity planning for new business requirement. Provided weekly project status reports to senior management and escalated on critical thresholds
• Coordinated across IT department and established process flow documentation work with business units to gather requirements and ensured feasible effective solutions are implemented within budget allocated
• Maintained risk and issue logs, while tracking with respective action items related to project
• Worked with cross-functional project teams; assigned and prioritized tasks to ensure deadlines are met. Accountable for tracking and reporting project status to project teams, project managers and VP
• Coordinated with PMO team in developing artifacts on IT project management (agile and waterfall) by researching industry best practices
• Worked with vendor management office, for RFQ/PO and renewals with third party vendors
• Analyzed requirements to define system solutions while working closely with IT Business Analysts. Trained on EA project management methodology including change management process and major incident management process
• Worked extensively on MS Excel, MS Project, SharePoint, MS Visio, Runbooks, TFS, AEM, ServiceNow, and Confluence

Confidential-Dallas, TX

IT Project Coordinator/ Scrum Master

• As a project coordinator, worked as servant leader for large-scale client software projects using both agile (scrum) and waterfall methodologies. Even working on Confidential in-house project management office, reviewing the effectiveness of projects and focusing on continual improvement. This position is very deemed due to changing due to changing business circumstances and continuous change .
• Coordinated project teams in the delivery of projects and evolution of a product or process. Managed project resources and planned as needed to ensure on time and on budget delivery
• Coordinated with third party vendors and client teams for project deliverables, and ensured that the expected technical and functional results are delivered as agreed upon
• Demonstrated strong proficiency with project management methodology, project risk management and project management tools for web development and mobile app development from initiation of projects
• Developed the communication and collaboration processes that are needed for maximum effectiveness for managing the relationship and strategic business partnership with business front-line management
• Worked with outside vendors in maintaining SLA and project deliverables while reporting IT PMO manager about project status and issues that may impact delivery dates or product quality
• Assisted with the development of various project documents as directed by the IT PMO manager while tracking and managing risks, issues and changes to the project
• Handled portfolio of the organization with CA PPM tools involving resources in multiple projects
• Provided dashboard reporting (weekly, monthly and ad hoc reports) related to several projects
• Coordinated with multiple teams and participated in development, testing and release management teams using TFS. Worked with several vendors in maintaining SLA as defined in SOW and have generated purchase orders for PMO
• Track requirement status and change activity throughout the project life cycle. Responsible for reviewing all requirements and change requests to ensure they are well defined, properly traced and assessing the impact before making approval recommendation
• Facilitated the agile (scrum) ceremonies (daily stand-up meetings, sprint planning, task estimating and story board)
• Worked extensively on Microsoft Office Suite, MS Project, AEM, Microsoft SharePoint, TFS, and ServiceNow.

Confidential - Arlington Heights, IL

Project Coordinator

• The position included working in an agile environment with responsibility of making enhancements to the existing functionalities of the software and providing solutions for any complications faced by the clients as well as responsible for developing new functionalities and solutions to improve the software and to improve the overall user experience and training the support and sales team to understand the impacts on the overall software improvements. Managed activities that support the successful completion of projects including assisting with project schedules, deliverables, assignments, tasks, project meetings, status reporting, communication and action items as required.
• Coordinate teams to implement and execute new products across customer and B2B facing websites
• Coordinate communications between cross-functional teams for product release management
• Facilitate executive staff meetings to report on project timelines, lifecycles, milestones, risks, and slippage.
• Used MS Project for creating project from a template and excel workbook. Setting up of calendars for defining working and non-working time.
• Created manual and auto scheduled tasks (switching) using MS Project with organizing and display of tasks. Even linked up tasks, adding lag or lead-time and setting task date constraints.
• Created resources and assigned tasks as schedule. Fine-Tuning of project schedule by using task inspector to review scheduled issued and leveling of resources while inactivating tasks.
• Tracked and managed overall project by viewing project schedule status and updating tasks as on changes required.
• Generated project reports and assisted Sr. Project Managers in team meetings and drafting project status on timely basis.
• Collaborated with various departments to identify processes, procedure, and product insufficiencies for improvement.
• Monitored and tracked activities related to application development on TFS.
• Utilize waterfall, agile (SCRUM) methodologies for project management, requirements gathering, and testing plans.
• Worked closely with multiple teams (Developers, BA, Testing, Delivery teams) in day-to-day activities and coordinated in project deliverables.
• Worked as a liaison between the business teams and technical teams to understand the business requirements. Involved in identifying KPI’s and defined new processes for timely deliverables with new techniques of collaboration.
• Gathered financial data for analysis and forecasted issues related to sales, costs and budgets.
• Participated in various approval meetings with the business stakeholders and development team.
• Worked with Microsoft Office Suite to document and store all projects related documentation.

Confidential

Project Coordinator/ Business Consultant

• Managed projects from initiation to completion and worked on business continuity planning of several applications.
• Lead project teams and managed all activities in a project life-cycle (initiation, planning, executing, monitoring and controlling thru closing).
• Responsible for managing project plans, scope, resources, change requests, risks and issues to ensure that maximum business benefits are obtained.
• Operated in the emergency environment for completing tasks and resolving issues to deliver quality projects on time within budget.
• Created formal documentation and used MS Project for project scheduling, resources allocation, tracking project status, Gantt chart reports.
• Independently established goals and drive projects to successful conclusions, while mitigating risks.
• Tracked and managed project progress to the project plans; communicated project status to stakeholders.
• Took corrective action for significant project deviations
• Facilitated regular project team meetings including meeting minutes.
• Used agile methodology, moving the user stories in the scale of the product backlog.
• Worked on budgeting and cost estimation in accordance with the timelines and availability of resources.

Software Engineer/ Programmer Analyst

• Worked in mobile application development using .Net technology and developed Applications using HTML5, CSS.
• Active team member for initiating new ideas to the product and involved in system requirements gathering and analyzing.
• Worked through all stages of SD Life Cycle.