Junior Product Manager Resume

SUMMARY

Product/Project Manager with an acute business sense, MBA graduate, and a strong technical background. Proven ability leading and working with global teams to create, launch, and support compelling websites, web-based and mobile applications on budget within a specified timeframe. Able to interface with all levels of an organization and serve as the bridge between technical and business groups.

AREAS OF EXPERTISE

Product/Project Management
Product Launches
Agile/SCRUM
Mobile Applications
Online Advertising
Website Design
System/Network Administration
Internet Services
Social Networking

SELECTED ACHIEVEMENTS

Led the redesign of the UI of Aperture’s current products in an effort to improve usability.
Led a cross-functional team (UI and design, engineering, QA, marketing, customer service, legal, and financial teams) consisting of remote groups, both domestic and international, in the product launch of AOL’s 2007 fall classic style desktop software release, AOL 9.1. This product was targeted at over 15 million current AOL users which represented approximately 50% of the company’s revenue.
Served as the primary systems operations lead in the launches of AOL and ICQ mobile’s domestic and international messaging (e.g. IM2Cell, AIM4SMS, Wireless Village, etc.) products.
Saved the company over $200,000 by leading a 7 person cross-functional team, including communicating appropriate plans of action to customer service, engineering and data center resources, to replace half of the wireless infrastructure over a two-day span.

EDUCATION

MBA - General Management
BS - Engineering Science (Concentration in MIS),

TECHNICAL SKILLS

Jira/Greenhopper
SQL
HTML/XML/WML
CSS
HTTP
SMS/WAP
TCP/IP
SMPP
Apache
Omniture
Adobe Photoshop
Visio
Remedy
MS Office
Solaris

EXPERIENCE

Confidential Reston, VA 2010-2011
Junior Product Manager

Led and managed the releases of Aperture’s Maintenance and Support team which is responsible for small fixes and improvements in the current products.
Owned Aperture’s Jira backlog and was responsible for prioritizing and classifying items as long term major projects or short term product improvements.
Created requirements documents used by the engineering team to build products.
Delivered monthly updates of features and highlights of current and upcoming releases to Aperture sales team and senior management.

Confidential, VA 2008-2010
Independent Consultant

Offered product/project management and technical services for start-ups, and non-profit organizations.
Employed a css/xhtml platform solution to build a more dynamic site with audio, flash video and web2.0 content, including podcasts and links to Facebook.

Confidential. Herndon, VA 2008 Product Manager

Led a cross-functional team of about 10 people to re-architect ImageCafe®, a website creator product, in an effort to improve the usability, functionality, and features (e.g. rss feeds, blogging, maps, etc.).
Led the planning and requirements gathering steps of the SDLC resulting in the creation of Market Requirements Documents (MRD).

Confidential Dulles, VA 2000-2007 Product Manager: 2006 – 2007

Managed the releases of new versions of AOL’s desktop software, which was used by consumers to access personal email, use AIM to instant message with friends, or browse the web.
Collaborated with advertising team to verify correct ad inventory, ensure ads were properly displayed and fix any problems that occurred.
Led a 10 person cross-functional team, including working with a third-party engineering team, to release AOL Easy Transfer. This product transfers email from one or more third-party email accounts to a specified AOL account.
Authored Product Requirements Documents (PRDs) in the planning and requirements gathering phases of the SDLC.
Routinely presented the current status of existing products in the field, the goals and objectives being met with upcoming product releases, and product roadmap updates to senior management.

System Administrator: 2000 – 2006

Ensured successful launches of new SMS, WAP, and Wireless Village services by coordinating technical requirements between operations and software engineers located in Seattle, Washington and Tel Aviv, Israel for major domestic and international wireless telecoms.
Set up online monitoring and reporting of all wireless services.
Documented recovery procedures for all major fail cases and contingency plans for outages.
Trained network analysts on how to use this information to reduce the amount of time taken to resolve problems.

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