SUMMARY

• Highly motivated and respected project manager seasoned IT Infrastructure & Systems Professional with over 10 years of progressive experience.
• Extremely adept in analyzing existing operations, implementing strategies (operation and IT), processes and technologies to improve organizational performance.
• I have excellent organization and communication skills meaning that I excel at leading a team and ensuring all projects are completed on schedule.
• I am looking to take on new challenges including managing multiple projects simultaneously and leading a bigger team.
• I am confident that with my experience and expertise, I would be an asset to your team.
• Business Analysis (Analyse, Review and Prepare Business and Functional Requirements)
• SDLC Methodologies - Agile, Waterfall and V-Model
• Successfully delivered, on time and within budgets, over 12 cross-functional enterprise level projects ranging from application development to Infrastructure improvements.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Led daily Scrum planning meetings to develop team strategies and define project goals
• Empowered teams to self-organize and grow cross-functionality
• Track and communicate team velocity and sprint/release progress
• Communicate with other management, engineers, product managers and support specialists on product issues
• Planned and managed complete corporate office, IT infrastructure and warehouse move
• Managed infrastructure and data migration between Cyrus One data centers
• Managed many student housing system migrations including Texas A&M, University of New Hampshire and South Florida
• Proactively planned and managed the implementation of emergency IT network, infrastructure and systems for company command center in heavily damaged hurricane areas including Katrina, Rita, Ike, Charley and Ivan
• Led efforts to migrate internal Outlook 2010 platform to remote data center and upgraded from Outlook 2010 platform to Outlook 2013 platform.
• Managed development, quality assurance, deployment and L2/L3 support for web-based e-business application ensuring strict adherence to Service Level Agreements.
• Worked directly with business unit managers, IT leadership and business users to manage requirements and releases of disaster service applications.
• Collaborated with the delivery team to efficiently map professional relationships and accountabilities and ensure 100% adherence of the governance and company policy.
• Managed the scrum process with the coordination of scrum team in Agile methodology.
• Removed impediments through provision of appropriate resources, guidance and escalation.
• Liaised with product owner, development team and management to ensure alignment on strategy and execution.
• Ensured that team members understand project objectives.
• Assisted Product owner to maintain product backlog and release plan, and facilitate productivity.
• Conducted and organized retrospective meetings, sprint planning meetings and daily scrum meetings.
• Coordinated meetings and communications with stakeholders (sponsors, clients, contractors, subcontractors, project team) from project initiation to close-out and final submission of project reports/ documentations.
• Developed, managed and tracked project budget, cost, resources, schedules, work breakdown structure and performed project performance appraisals.
• Identified and solved problems or unexpected situations that arises.
• Monitored, evaluated and alleviated risk associated with project
• Identified variations from original contracted specifications and proffer solutions or initiate corrective actions.
• Identified, analyzed and implemented opportunities to enable continuous improvement and maintain services/product quality
• Developed businesses and negotiated Contracts Terms with Clients/subcontractor representatives.

EXPERTISE AREA:

• Project Management
• Cloud
• Data Center
• Microsoft Dynamics NAV
• Project planning
• Scoping projects
• Managed budgets ($500,000+)
• Resource allocation
• Vendor management
• Risk management
• Change management
• Managed schedules or timelines
• Meeting minutes
• SOWs, proposals, and RFPs
• Forecasting
• Task estimates
• Managing project scope change
• Document lessons learned
• Full life cycle project management
• Project performance
• Project parameters
• Leadership
• Corporate strategy
• Governance
• Policies and procedures
• Process improvement

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Manager, Houston, TX

Responsibilities:

• Coordinate Wave Migrations between Confidential and Confidential Technology
• Translated technical specifications into detailed product requirements.
• Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.

Confidential

IT Project Manager, College Station, TX

Responsibilities:

• Manage Azure, Office 365 and Dynamics NAV environments
• Specialize in using technical skill to explain the benefits of products and/or services to clients and show how the products and/or services are better than competitor's products and services
• Translated technical specifications into detailed product requirements.
• Collaborated with the sales, marketing and support teams to launch products on time and within budget.
• Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
• Analyzed market trends and the competitive landscape to understand opportunities and potential value.
• Ensured that a project is completed on time within budget; that the project's objectives are met and that jobs are done properly.

Confidential

Warehouse Inventory and Support, Houston, TX

Responsibilities:

• Specialize in using technical skill to fully support the warehouses of testing and distribution.
• Inventory as it pertains to all IT assets in warehouses.
• Translated technical specifications into detailed product requirements.

Confidential

Project Manager/Senior Sales Engineer, Houston, TX

Responsibilities:

• Data Center Migration
• CyrusOne company migration
• Confidential moved their data cage from one CyrusOne location to another
• New customer on-boarding
• All clients were brought into the Confidential data center at CyrusOne
• Fieldwood Energy
• Infrastructure Projects
• American Campus Communities
• Texas A&M
• University of New Hampshire
• University of South Florida
• City of Houston
• DeSoto Parrish School District
• Cisco Systems
• Meraki
• UCS Servers
• ASA Firewalls
• Catalyst Switches
• Nexus Switches
• Dell Storage
• Compellent
• Equallogics
• Dell Systems
• PowerEdge Servers
• M1000e Blade Server
• Routers & Switches
• SonicWall
• Confidential Systems
• ProLiant Servers
• C7000 Blade System
• VMWare vSphere 6.x
• Citrix
• XenApp 7.x
• XenDesktop 7.x
• XenServer 7
• Windows Servers 2012 and above
• MS Exchange
• MS SQL
• LifeSize Telepresence
• Mitel Phone Systems
• Linux Servers
• Specialize in using technical skill to explain the benefits of products and/or services to clients and show how the products and/or services are better than competitor's products and services
• Translated technical specifications into detailed product requirements.
• Collaborated with the sales, marketing and support teams to launch products on time and within budget.
• Led and assisted with partners (Cisco, Dell, Confidential, VMWare, Citrix) to leverage products for clients.
• Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
• Analyzed market trends and the competitive landscape to understand opportunities and potential value.
• Ensured that a project is completed on time within budget; that the project's objectives are met and that jobs are done properly.

Confidential

Project Manager, Katy, TX

Responsibilities:

• Data Center Migrations
• Moved Cotton’s accounting and mail platform into CyrusOne
• Infrastructure Projects
• Office Move 1
• Networked existing house for office space
• New Office Construction
• Provided IT infrastructure for new office
• Office Move 2
• Moved entire company’s IT data and hardware to the new office
• Office Move 3
• Moved warehouse personnel’s data and hardware to new warehouse
• Satellite office networks ops
• Setup temporary command centers for company in disaster zones
• Hurricane Charley
• Hurricane Ivan
• Hurricane Katrina
• Hurricane Rita
• Hurricane Ike
• Mobile Command Center
• Networked existing semi-truck trailer into a mobile office
• Hands-on management of the entire infrastructure while providing solutions for business needs through technology.
• Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
• Developed and evolved the consumer-facing, multi-channel roadmap for desktop, mobile and mobile web applications.
• Collaborated with the sales, marketing and support teams to launch products on time and within budget.
• Maintained and monitored the server room, the wireless network and other server infrastructure.
• Partnered with the marketing team to translate product features into customer value propositions to be used in consumer messaging.
• Led daily Scrum planning meetings to develop team strategies and define project goals.
• Translated technical specifications into detailed product requirements.
• Analyzed market trends and the competitive landscape to understand opportunities and potential value.
• Negotiated successful contracts with all 3rd party IT suppliers.
• Led all IT software, hardware and supplies procurement activities.
• Managed return on investment and total cost of ownership for all major company expenditures.
• Drove companywide IT audit activities using COBIT framework for SAS 70, Sarbanes-Oxley Compliance areas Reviewed/approved communication proposals & network design for technical accuracy.
• Improved and maintained all company hardware and software systems including server systems (Windows, Linux, Cisco), LAN/WAN, MS Exchange 2010 mail environment, Sales Force Administration Office Network/Telco wiring.
• Developed and implemented systems and processes for disaster recovery plans and the prevention of internal/external cyber-attacks (both virtual and physical security of data)

Confidential

Trade Floor Support Specialist, Houston, TX

Responsibilities:

• Set up staff workstations with PCs, Macs, phones and laptops.
• Maintained company network ensuring 100% uptime - strong problem diagnosing solving skill set.
• Diagnosed, configured, & repaired computer systems and network system components.
• Team lead for Reliant's virus scanning vendor (Trend Micro) driving.
• Provided technical support to end-users in hardware and software problems.

Confidential

Network Domain Administrator, Houston , TX

Responsibilities:

• Maintained and monitored the server room, the wireless network and other server infrastructure.
• Set up staff workstations with PCs, Macs, phones and laptops.
• Maintained audiovisual equipment, including overhead projectors, laptops and video conferencing equipment.