SUMMARY:

• Over 16 years' technical industry experiences, 6 years in Product Manager/Product Owner and 6 years in hands on development; leadership, interpersonal, and communication skills; ability to communicate at all levels, strong analytics and technical skills.
• Ability to establish product vision, customer discovery, marketing plan, business requirements, setup priorities for backlogs and to coordinate multiple tasks simultaneously, business analysis, system analysis, UX testing, proven ability to work well in a cross team environment, strong functional knowledge in web solutions, Agile/SCRUM, experienced in UX guideline/process, product management, startup mentality, play as a SME and Web/Mobile solution in agile fashion.
• Industry experiences in Software, Portal, Travel, e - Commerce, B2B, B2C, Finances, Retail, Telecom, education, social media, journalism, cyber security, payment solution and Public sector.

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale, AZ

Sr. Product Manager Consultant

Responsibilities:

• Help building framework around strategic vision, customer discoveries, roadmaps and project portfolio/ backlogs.
• Working as SME as well as a product person who setup the product lifecycle and work with cross functional stakeholders, SMEs, scrum team and vendor/consultants to bring product vision into reality.
• Help deep dive in customer discovery around customer / stakeholder interviews, opportunity solution mapping, competitive analysis and business requirement documentation along with backlog development.

Confidential, Tempe, AZ

Sr. Product Manager

Responsibilities:

• Responsible for managing the design and development of a new public facing web portal, which is the critical end user experience and access point to all of Online Portal (Cloud based digital contents/assets management).
• Directly working with account managers, sales/marketing, customer/tech support, knowledge management, tech team, and other key stakeholders.
• Supporting project activities with a particular focus on integration services including technical implementation, translating customer requirements into internal systems and processes, managing stakeholder’s expectations and driving go-live deadlines in agile way.
• Leveraging Jira, Digital Asset Management, CMS, AWS, Salesforce (CRM), and Agile best practices.

Confidential, Phoenix, AZ

Program Manager/Consultant

Responsibilities:

• Working as a Program manager Consultant role to closely working w/Business Analysis and Business SMEs to understand their services/products to translate into Requirements for development team.
• Writing requirements/User Stories, leading Backlog Grooming and driving stories from vision to execution. Also directly involved with SDLC of products from strategies, concepts/prototyping and planning, tech design, development to release.
• Helping customer facing web portal from Account setup, Permit application, Data uploading/screening process, Finances and Renewal process in compliance with regulations and terms.
• Leveraging Jira/CLM for SDLC.

Confidential, Bellevue, WA

Sr. Manager/Product owner

Responsibilities:

• In this Startup environment I worked as a high profile senior Program manager/product owner managing business critical projects/requirements from concepts, business analysis, requirement gathering, and analysis to roll out / release in an agile fashion.
• Closely working with marketing, business development, developers, QA, SMEs, analysts and external partners to execute each projects to success under agile best practices aligning with company strategies and visions.
• Conducting UAT, tightly monitoring ROI and feedback from the ground/customers to reflect back to next iteration to push forward continuous improvements.
• Implementing a/b testing on all aspects of product rollout to maximize investments as well as better understanding customer behaviors.
• Working with multiple Scrum teams and familiar with Jira, Rally, Hybris, and Java.

Confidential, Bellevue, WA

Program Manager

Responsibilities:

• As part of a high profile global marketing group helping turning "ideas" into technical realities and solving challenging business, marketing and technical puzzles, question the status quo, drive innovation and continuous improvement while supporting a variety of Customer Loyalty and marketing strategic initiatives at Confidential .
• Managed cross-company and cross-team Production Development efforts from requirement gathering, writing user stories, backlog grooming, participating daily standup, signing off demos and UAT support.
• Responsible for the strategy and technical execution of various product/features/communication/marketing package/services globally. Understanding business trends/requirements to determine project scope, translate project objectives into functionality, drive the project through agile development and launch, and monitor the success of the changes post-launch.

Confidential, Bellevue, WA

Sr. Program manager/Consultant

Responsibilities:

• Program management support on Xbox community site development working with various stakeholders to organize, gather requirements, and build the web based community Xpert for Xbox to be released worldwide.
• Interacting with various SMEs to rollout Xbox Community program.
• Program overview: Xbox Community Xpert Site program launch

Confidential, Redmond, WA

Program Manager

Responsibilities:

• Responsible for the Production Development to update Confidential site that serve over a Billion Page Views each month.
• Managing multiple product development iterations including requirement gathering, technical design discussion, Use Case design, UAT and release planning that are directly targeted at solving critical issues that help maintain Confidential as the top-rated internet news site.
• Keeping projects on course with strategic long-term initiatives and opportunities while also delivering on short-term objectives through iterative / agile approaches.

Confidential, Redmond, WA

Program Manager/Consultant

Responsibilities:

• Consulting on redesign requirements and solution architect, Adding hands on value to implementing a new platform to existing system, worked on database cleanup/consolidation and implementation, schedule/Budgeting the next generation of web architecture for initiatives.
• Work closely with the client and operations team to envision and launch web application solutions. Facilitates effective collaboration/communication/meetings throughout the agile project lifecycle.

Confidential, Sammamish, WA

Sr. Web Developer/Consultant

Responsibilities:

• Worked as a consultant driving development of web based multiple, complex, line of business applications that support the Corporate Services business including Procurement, Accounts Payable, Employee Services and Real Estate & Facilities.
• Provided technical consulting on business solution to migrate legacy application to new technologies. Applications are world-wide, business critical systems leveraging key Confidential technologies.

Confidential, Kirkland, WA

Sr. Web Developer

Responsibilities:

• Engaged in architecture/development of data-driven applications from project planning/design, requirement analysis, database design, development, deployment and maintenance as a senior developer/architect.
• Designed enterprise web-based application front-ends and business data access objects to encapsulate processing logic in a .NET environment utilizing ASP.NET and C#, VB.NET.
• Provide technical leadership for UI/Backend development in which a standardized design framework was developed and implemented.

Technical overview: C#, ASP.NET, XML, Confidential SharePoint, MNP platform, SQL Server, Database performance tuning, Site Migration/maintenance Planning, Web Services, Test plan

Confidential, Redmond, WA

Web Developer

Responsibilities:

• ASP.NET development w/ C# along with SQL Server object development (stored procedure and triggers).
• Working with Confidential Content Management Server 2002 API as well as creating new components for use on the corporate intranet, implementing XML Web Services for cross-applications solution.
• Involved from planning/design technical architecture to development/deployment as well as maintenance.

Confidential, Seattle, WA

Application Developer

Responsibilities:

• Overall responsibility for technical specification and implementation of database and internet-based projects. Application Requirements Analysis and Design / Technical Specifications.
• Develop ASP/ADO, ASP.NET, C#, XML/XST application. Data modeling, Database design & implementation, SQL Objects development (T-SQL) for business process, Query Analyzer for Data analysis, DTS.
• Writing Testing Cases, Quality Control and Performance Tuning. Web e-Commerce transaction processing implementation.

Technical overview: ASP, ASP.NET, C#, ADO, XML, XSL, RDBMS, VBScript, JavaScript, T-SQL, PL/SQL, VB

Confidential, Redmond, WA

Web Developer

Responsibilities:

• Design and develop ASP/ADO/XML based BizDesk Web application module utilized in Confidential Commerce Server 2000, Stored procedure (T-SQL) for business process, Query Analyzer for Data analysis on SQL Server 2000, Implement COM+ Web module, Web Stress testing and Performance Tuning

Technical overview: XML, DHTML, ASP, ADO, API, JavaScript, VBScript, COM/COM+, VB, VSS, SQL Server

Confidential, Indianapolis, IN

Programmer/Analyst

Responsibilities:

• Develop VB/ASP/MTS based Loan Production System ranging from Point of Sale to Processing, Underwriting and Back Office functionalities. UI design and coding, MTS COM object development as well as performance Tuning and Testing, Database modeling, Stored Procedure & Views on SQL Server and Oracle

Technical overview: VB5, ASP, ADO, Oracle7, SQL Server, COM/DCOM, RDS, (MTS) Confidential Transaction Server, IIS, JavaScript, VBScript, DHML, ODBC.