SUMMARY:

• A Technical Project Manager, PMP, with a proven background as a Telecom, Datacenter, Security and IT Infrastructure Project Manager.
• Experience working through many large data center migrations installing and/or migrating hundreds of servers and VM’s.
• Also, moved offices and re - cabled as necessary.
• Deployed circuits and network infrastructure (primarily Confidential ) including routers, switches, Wireless (WiFi), Confidential Communications - VoIP ( Confidential, Confidential ), Call Center, IVR, EMC and NetApp storage. Lead Confidential security solutions for new VPN Confidential and Firewalls. Lead XP to Windows 7 PC upgrade project that included Office 2013 upgrade.
• Also lead Active Directory and Exchange projects. Use ITIL, Waterfall and Agile methodologies. Tracked initial spend and forecasting.
• Wrote RFP's for consultants and third party contractors, negotiating costs and specs to assure most cost-effective source is utilized and performing cost benefit analyst. Lead teams of up to 20 as well as managing third party vendors and union personnel.
• MS Project (including Enterprise 2010), Visio, AutoCAD, Excel, PowerPoint, SharePoint, Remedy.
• Experience creating: Project Charter, MS Project documentation, Communications Plan.
• Also, manage: Stakeholder expectations, Infrastructure Delivery and governance, Change Management documentation, third-party vendors, risk identification and mitigation planning, infrastructure testing, financials tracking - initial and on-going costs. Also, provide strategic leadership and guidance on new technologies developing business cases for senior management.

EXPERIENCE:

Confidential

SENIOR PROJECT MANAGER

Responsibilities:

• Confidential, moved data center housed in building being sold. Inventoried equipment and applications.
• Interviewed application owners and business users.
• Determined inter-application dependencies. Scheduled work-load groups to move. Moved per VLAN. worked with onshore and offshore teams, performing analysis to ascertain the current state of Network, Voice, Storage and Security towers.
• Documenting and then recommending future state projects covering short, medium and long-term improvements.
• Managing a variety of infrastructure projects including: Confidential several sites replacing: wireless controllers, Confidential ’s, Confidential Firewalls that are EOL or have known vulnerabilities.
• Provided existing SSID to newly acquired sites to allow visiting employees to securely connect via WiFi to their home SharePoint docs.
• Tracked budgets, forecasting and spend.
• Used HP PPM system to track activities.

Confidential

SENIOR PROJECT MANAGER AND BUSINESS ANALYST

Responsibilities:

• Lead networking team as part of Confidential Inc’s divestiture of the Confidential Health division. Migrated all required applications and services from old datacenter to new datacenter.
• Stood up new instances of Confidential solutions including: New Firewall servers including Confidential Security/authentication service, VMWare, CWS URL filtering, F5 load balancing EMC Storage. Replaced non- Confidential Firewalls.
• Deployed replacement Confidential circuits.
• DMVPN connections, Confidential ’s to new Wireless controllers.
• Moved some applications and storage to the AWS cloud.
• Provided test plans for trial separation to ensure companies’ networks were completely separated.
• Updated VPN client to users’ desktop using a variety of methods including SCCM, batch files and downloads from FW portal.
• Led three office moves involving VoIP routers, switches and Conference rooms
• Controlled access to project documents using SharePoint.

Confidential

Responsibilities:

• Worked with Directors of two Enterprise Voice services offerings ( Confidential and Confidential ) to innovate to lower installation costs so BU’s continue to use enterprise voice solutions and not seek cheaper TDM Confidential ’s from third-party vendors.
• Enterprise upgrade solution which included an Enterprise Voice solution.
• Installed and tested 2013 clustered, pooled servers.
• Also deployed large pilot of the 2013 Confidential client and prepared a pilot site for the full Confidential solution.
• Installed EMC storage in two data centers. Lead team to perform patches to Microsoft servers.
• Business Analyst: Defined roadmap for converting NICE Voice Recording technology into a formal “Service” with 24/7 global support, resources, training, BU recovery costs, SLA’s, work-flow processes and standards. Organized training sessions for first-line NICE Voice Recording support personnel. Lead project team for NICE platform update and increased enterprise version coverage.
• Lead team to reduce cell roaming charges by installing an app on Confidential owned BlackBerrys to use a Wi-Fi connection to bypass the wireless carrier’s network.
• Lead team to replace Confidential, DNS and IPAM services from old QIP appliances and Windows Server to Infoblox appliances and virtual servers for a BU.
• Lead a variety of Infrastructure projects including installation and configuration of Checkpoint Firewalls (on VM’s), Confidential routers, switches new circuits. Used Remedy to create and track work orders.

Confidential

Project Manager

Responsibilities:

• Representing Confidential ’s interest to ensure third party vendor properly executed network infrastructure upgrade Confidential 32 locations.
• Tracked initial and on-gong costs. Project involved some office moves involving conference rooms, conference-call equipment and Confidential service.
• Many offices required re-cabling copper and fiber.
• Also installed new data circuits, all new Confidential equipment including routers, switches, WAAS, wireless, VoIP, Confidential Contact Center Express.
• Deployed new IVR and optimized its structure per routing data and supplemented by user interviews.
• Also deployed new wireless solution for hand-held scanners used in the plants running different AS400 and mainframe applications - migrating to a Confidential solution. Interfaced with vendors and Confidential site contacts. Held various weekly meetings that included the VP level, providing progress updates.

Confidential

Primary project manager

Responsibilities:

• Hosted daily calls with 15-20 PMs, engineers, vendors as well as Yankees staff, contractors and subcontractors.
• Challenges included installing and configuring devices Confidential construction site that was behind schedule.
• Coordinated effort in call center to integrate applet to display customer information on agent’s screen using caller ID number.

Confidential, NYC

PROJECT MANAGER, SENIOR SYSTEMS ENGINEER,

Responsibilities:

• Designed data center infrastructure Confidential new Corporate Headquarters. Ordered all communications services including data and voice T1s, servers, routers, switches, HVAC, cabinets and cable trays. Modified architect’s drawing using AutoCAD.
• Additional office and site moves include Cargo operations to their new location, Confidential operations from EL Confidential ’s old stand-alone terminal to Confidential ’s large multi-carrier terminal 4. Other smaller sales office moves.
• Upgraded all Servers to Windows 2003 and PCs to Windows XP.

Project Manager

Confidential

Responsibilities:

• Created RFQ for telephone service including T1s for all USA branches.
• The resulting contract provided better service and saved 52% or $450,000 annually.
• Solicited RFP's from contractors to assure most cost-effective source is utilized.
• Upgraded/Migrated Exchange 5.5 to 2000, 2000 to 2003.
• Upgraded/Migrated Windows NT 4.0 to 2000, 2000 to 2003 Server.