SUMMARY:

• Over 14 years of IT/Banking/Finance industry experience which includes 10+ years of experience in Project Management / Program Management
• Extensive experience in managing a team of up to 18 associates responsible for various projects.

TECHNICAL SKILLS:

SDLC/Project Management Tools: MS - Project, MS-Visio, Quality Center(HP Application Lifecycle Management) and Planview

Reporting and Analytics: MS-Excel (Pivot Tables, vlookup, Functions, Formulae, Charts and Graphs)

Agile Tools: IBM Rational Team Concert (RTC), CA Agile Central (Rally), JIRA

PROFESSIONAL EXPERIENCE:

Confidential . Irving, Texas

Technology Program Manager-Vice President

Responsibilities:

• Define purpose, clear roles, tasks, milestones, budgets and measures of success based on Product requirements and specifications
• Accountable for providing Program level status with Senior Executive Management
• Manage the program cost estimation. Work with Portfolio Manager, Product Owner, Resource Manager and HR Team to select core team, communicate approach; present plans and gain sign-off from the business and IT leadership
• Monitor programs on an on-going basis, evaluating progress and quality, managing issue resolution process and taking corrective action as necessary
• Work with Resource Manager to finalize implementation strategy for specific organization
• Conduct project/phase kick-off meetings to communicate individual roles and project expectations and ensure that all project team members have the tools and training required to perform effectively
• Work in a fast paced Agile environment across multiple technologies and Lines of Business
• Accountable for establishing and managing the framework for governance of Scrum and Testing Delivery
• Manage change management activities between business and technology
• Lead the post-implementation review evaluating program results, including client satisfaction.
• Accountable for process compliance
• Accountable to promote better vertical visibility of scrum teams: Cost, resources, risks and issues.
• Handle immense amounts of work and tight deadlines; able to develop strong client relationships
• Manage project budget, EAC variance, and update weekly executive status using Planview system

Sr. Technology Project Manager

Confidential, Irving, Texas

Responsibilities:

• Accountable for planning and managing a group of related technology projects or activities in a coordinated way from inception through successful delivery using Agile or Waterfall methodology.
• Manage project budget, EAC variance, and update weekly executive status using Planview system.
• Use process flow diagrams, MS Excel, MS Visio, MS Project and other project and change management software to identify risks, issues and respective mitigation plans.
• Manage Long Term and Short term projects for REL/Retail, and CFS within GCT
• Lead multiple projects simultaneously.
• Hold weekly status meetings to track action item progress and review project plan.
• Manage project financials, estimation and hour allocation for all project resources and resource groups.
• Establish priorities and achieve results in a fast-paced, highly matrixed environment.
• Demonstrate deep understanding of the design approaches and technologies utilized in GCT.
• Focus on the customer/business experience, the build and delivery processes and the problems to be solved.
• Work horizontally across multiple scrum teams, across products and/or technologies or vertically focused on a single product or feature set.
• Coordinate and manage interdependent LOB’s.
• Work directly with external vendors/Citi external technology providers and customers
• Satisfy customer/counterparty and stakeholder needs.

Confidential . Plano, Texas

Project Manager

Responsibilities:

• Analyzing existing systems / procedures and identifying technical/process improvements.
• Use Process Flow diagrams, analysis of data, MS Excel, MS Visio, MS Project and other project and change management software to identify gaps in current process.
• Propose Long Term and Short term Solutions for Exclusion Remediation Issues thus increasing the first time pull through rate/decision rate.
• Lead multiple priorities simultaneously and update STORM/Issue tracker with latest status on the active high-visibility projects.
• Participating in project development with internal and external customers on Exclusion Remediation and Issue Resolution for loans in the MHA/HAMP and Default Servicing process.
• Lead change and influence business direction in a fast-paced, highly matrixed environment, establish priorities and achieve results.
• Satisfy customer/counterparty and stakeholder needs.
• Identify, prioritize and escalate major issues impeding HAMP mod decision. Follow through on action items, issue escalations and identified gaps to ensure proper engagement and oversight on all topics/ initiatives.
• Manage and work with teams in distributed locations throughout US.
• Partner with project managers and stakeholders to create and coordinate standard practices for management routines.
• Provide regular and formal communication to project team, management and executive leadership regarding status of all projects in pipeline.
• Ensure loan mod decision is in alignment with regards to all internal matters of corporate audit, MHA-C audit and compliance.
• Direct Subject Matter Experts to prepare responses for the MHA-C Audit and the auditors.
• Identify opportunities for improvement, conduct analysis to determine root cause, propose solutions, scope out projects and assess impact.
• Support the creation and implementation of QA/QC processes within the LOB through ongoing monitoring and testing of controls.

Confidential, Columbus Ohio

Senior Project Manager

Responsibilities:

• Creation and management of project plans.
• Manage and own the project end to end from initiating to closing.
• Identify opportunities for improvement, conduct analysis to determine root cause, propose solutions, scope out projects and assess impact.
• Obtain business requirements by interacting with FRD Operations, FRD Technology, other Finance Project Teams, other Global Finance Operations and Technology areas and Corporate Reporting stakeholders.
• Partner with FRD Technology and Operations on the Design, Build and Test of requirements.
• Coordinate work activities with interdependent project initiatives globally.
• Collaborate closely with designated Technology Lead to ensure successful execution of project.
• Be the key FRD “face” to clients.
• Direct business analyst(s) throughout project life cycle.
• Communicate status to management and key stakeholders via tollgate review sessions and other informal means.
• Responsible for delivering on key projects that are supported by reference data. Interacted with FRD Operations, FRD Technology, Finance Project Teams, other Global Finance Operations / Technology areas and Corporate Reporting to drive the FRD Business Requirements through from Requirements gathering to Design/Build/Test/Go Live.Develop test plans and test scripts.
• Prepare status reports.
• Manage the overall project governance.
• Work with Project Management Office to establish and manage project financials.
• Ensure appropriate resource bookings to project accounting system.
• Defect analysis, reporting and resolution using the tracking tool, HP Quality Center.

Confidential Columbus Ohio

Business Systems Analyst

Responsibilities:

• Maintaining, monitoring, and updating the Electronic Banking (ATM and Debit Card) applications.
• Researching complex problems and taking appropriate action to correct; working directly with Huntington business partners.
• Analyzing existing systems or procedures and identifying technical or procedural improvements.
• Participating in project development with internal and external customers with assignments including test plan and test script development, test script execution and testing reviews.
• Help build project plan, work flow model using MS Visio, test plan, design documents, test scripts, and assist in the execution of the project plan, test plan, design, and test scripts document.
• Responsible for managing development efforts for the Electronic Banking (ATM and Debit Card) team.
• Developing and generating special or ad hoc reporting on an as required basis.
• Use ACH, Deposit and Hogan Systems.

Confidential . Columbus, Ohio

Project Manager

Responsibilities:

• Create and manage project plans for each assigned project
• Effectively lead and coordinate resources in a matrixed environment to fulfill project deliverables on time and within budget
• Create regular status reports and communicate appropriately to stakeholders/sponsors
• Manage and negotiate project scope and other changes
• Develop project risk assessments and implement risk mitigation plans
• Developing and providing documentation for end users, operational and training purposes.
• Participate in project quality audits
• Provide input on performance evaluations for project team members
• Collaborate and communicate with other project managers and leaders to coordinate cross-project initiatives and activities.

Confidential , Columbus Ohio

Project Manager/Business Systems Analyst

Responsibilities:

• Adhering to SDLC processes and procedures by determining needed tasks and resources required for complex projects that span multiple business units.
• Serving as a project management expert and managing all aspects of medium-large scale IT projects, including project planning, execution, timing, functionality, quality, communication and cost.
• Executing projects from the original concept through the final implementation as well as ensuring that the projects are aligned with Confidential standards and IT strategies.
• Creating and executing project plans that involved multiple disciplines in the information technology field.
• Leading project teams in the development and implementation of detailed work plans, schedules, project estimates, resource plans and status reports.