SUMMARY:

• Over all 12+ years of extensive experience in the field of IT with focus on QA and testing, design development and maintenance of test scripts. Expertise in Manual Testing, Automation Testing, Black box Testing, white box Testing, functional testing, integration testing, System Testing, performance testing, load testing, regression testing and stress testing. Responsible for testing software packages thoroughly and integrated systems to ensure proper operation and the absence of defects. Has strong business knowledge and testing skills in the information technology software industries.
• Experienced in Information Technology and Retail applications.
• Understanding the data feeds such as RSS and product feeds for web based applications.
• Experienced in testing the applications in various capacities on UNIX/Windows platforms in Web Based, Client/Server, Java/J2EE, .Net, Adobe Flex, Share point and Web Services Applications in different environments and multiple Browsers.
• Experienced in performing different roles across various phases of software development life cycle (SDLC) and Software Test Life Cycle (STLC).
• Experienced in developing and maintain overall Test methodology and strategy, Documenting Test plans, Test strategy, Test Cases, Test reports and user guides.
• Experience in test management tool HP QTP, Quality Center, Performance center, Loadrunner, HP Quality Center, HP Application Lifecycle Management, Microsoft Team Foundation Server 2010 and Rational Clear Quest tools.
• Expertise in Defect management, Bug tracking, Bug Reports and generating the Graphs using Bug tracking tools such as HP Quality Center, Test Director, Jira and Team Foundation Server (TFS).
• Experienced in Systems specification analysis, test plan, test scripts, test cases creation and execution.
• Knowledge of Rational Functional Tester, Selenium, JMeter, Junit and Rational Performance Tester.
• Developed automated Test Scripts using QTP, Performance center and Loadrunner, automated various Business Flows for the applications.
• Hands on experience in Black box testing and white box testing.
• Extensive experience in Manual/Functional Testing, Automation Testingand Performance Testing.
• Strong experience with VBScript and Descriptive programming in QTP to maximize the script readability and usability.
• Strong expertise in establishing QA Policies, Root Cause analysis (RCA), Procedures, strategies, metrics, developing appropriate process and team to ensure the quality of product.
• Used HP Quality Center for maintaining the Test Plans, Test Cases, Test Execution, Defect Management and Bug Reporting.
• Knowledge of IBM Rational Tools (Rational Test Manager, Rational Software Modeler (RSM), Rational Robot, Rational Clear Case and Rational Requisite Pro).
• Experienced in different kinds of testing such as System, Integration and Regression, user acceptance, Smoke test, Ad hoc test, Load/Performance, Volume and Stress test etc.
• Experienced in creating Automation Frame works such as Business Process Testing, Data driven and Hybrid.
• Created and maintained Object repositories, Function Libraries and Recovery scenarios using QTP.
• Experience in testing Web - based, ecommerce, Host and Client-Server applications on different environments.
• Experienced in different SDLC Methodologies such as waterfall, V-V, Iterative and Agile (SCRUM).
• Good understanding of Agile (XP, FDD, TDD, BDD) Software Development Life Cycle model.

TECHNICAL SKILLS:

Testing Tools: Mercury Quality Center 9.0/11.52, Quick test professional 11.0, Hadoop, Jira 4.4, Bugzilla 4.2.1, Selenium, Tableau, ALM, TFS.

Operating systems: MS-DOS, Windows 3.x / 9x / NT / 2000 / XP / Vista / 7 / 8.

Database: MS-SQL Server, MS-Access, MS Word, MS Excel, MS Power Point, ETL and SQL Server R2. WordPerfect 6.0, MS Project, DB2.

Protocol: HTTP, HTTPS, FTP, DHCP, SOAP and TCP/IP, LDAP Technologies.

Methodologies: Agile, Waterfall, V-model.

PROFESSIONAL EXPERIENCE:

Project manager (QA/QC)

Confidential

Responsibility:

• Participated in the implementation of new solutions development and contributed to the overall applications strategy and road map focused on web and financial enterprise applications.
• Assessed potential project risks associated and worked closely with Senior Managers with respect to delivery of project, including monitoring performance, budget, and assignment of work.
• Assisted Senior Management team in project planning using Microsoft Project Plan.
• Handled Resource allocation, Effort estimation and Actual Effort Metrics to capture resource utilization.
• Prepared projects dashboard and Test Management Metrics to demonstrate the progress.
• Performed Gap Analysis and Root Cause Analysis at the last stages of projects closure.
• Developed and implemented strategies to streamline internal and external projects, products/applications test and inspection.
• Conducted stakeholder meetings, including meeting agenda, minutes, and action items.
• Assisted Senior Management to interview candidates to Senior QA positions.
• Executed manual test cases of different MC products and lead QA/QC staff in Functional Test.
• Conducted staff training on Q/A tools like Quality Center, JIRA, Bugzilla.
• Preserved quality control documents and daily reported to head office and senior management.
• Monitored data integration, data validation, and population of forms.
• Prepared initial solution presentations and demonstrations for the solution.
• Worked with Professional Services staff to deliver successful integration.

Lead QA Analyst

Confidential

Responsibility:

• Actively participated in Business meetings and chart out the Road map and strategy for the QA team.
• Analyzed user requirements into technical specifications and mapping the process design, work flows for Software Development Life Cycle (SDLC) with documenting and managing business requirements and later on worked on AGILE methodology.
• Gathered requirements and understand the needs form Business users.
• Conducted the inspection meeting for the verification of requirements.
• Converted user stories into the test cases and created Test Plan for manual testing Created and for Test driven development (TDD).
• Planned test schedules or strategies in accordance with project scope or delivery dates.
• Designed and executed test plans, scenarios and scripts, and managed test artifacts/deliverables.
• Managed QA environments and performed application deployment and troubleshooting.
• Review Test cases designed by peers and update the same.
• Validate the integration with the CMS system and Google map.
• Tested various mapping services for performing mapping and routing functions.
• Performed Installation testing on multiple configurations.
• Created Keyword-Driven automated frameworks configured under Eclipse JUnit environment.
• Worked on the design and development of test harness using JUnit
• Tested functionality and performance of web services through SOAP UI.
• Validate Automated tests on Social Networking Sites(Twitter, LinkedIn and Facebook)
• Periodical reporting (Metrics) to upper management.
• Validated Different Payment Gateways (Cyber source)
• Conducted UAT testing with business partners.
• Evaluated the mobile apps to run the automated scripts using Test Quest Pro.
• Frequently updated the progress and issues to the concerned team and the leads.
• Documents and test plans. Bugs reporting and Defect Tracking using Quality Center. Conducted Cross Browser Testing to check the compatibility of the Application with different Browsers.
• Environment: Quality Center, SQL, IOS 5, Junit, SOAP UI, Agile, HTML 5, Android and Oracle.

Senior QA Analyst/Mobile Tester

Confidential

Responsibility:

• Identified key risks in the project and proposed mitigation plan to Senior Management. Assisted Senior Management team in project planning using Microsoft Project Plan.
• Handled Resource allocation, Effort estimation and Actual Effort Metrics to capture resource utilization.
• Prepared project dashboard and Test Management Metrics to demonstrate the progress.
• Performed Gap Analysis and Root Cause Analysis at the last stages of project closure.
• Conducted stakeholder meetings, including meeting agenda, minutes, and action items.
• Assisted Senior Management to interview candidates to Senior QA positions.
• Good understanding of Software Development Life Cycle (SDLC) analysis, design and development of test strategy and Test Methodologies. Excellent testing experience in all phases and stages of testing with good working knowledge of testing disciplines, tasks, resources and scheduling.
• Executed the manual test cases and played a key role in Functional Testing.
• Extensive experience in bug and defect tracking using tools like Quality Center, JIRA, Bugzilla.
• Mobile Testing experience in iPhone and Android devices.
• Prepared Test Plan, Test Strategy, Test Cases, Requirement Traceability, Test Scripts and Test Summary Reports for Manual and Automated testing based on the Business Requirement and Functional Requirement Document for the Functional, System, Integration, Regression, GUI, UAT, Database, Smoke/Sanity and Usability testing. Good knowledge of identifying various Test Scenarios.
• Performed Functional testing, Integration testing, UAT and Regression testing.
• Experienced in testing database driven applications including data validation using SQL.
• Environment: Java, JIRA, Bugzilla, Quality Center, SQL, UNIX.

International Student Coordinator

Confidential

Responsibility:

• Acted as a direct contact to provide general assistance and university information to visitors, students and faculty.
• Assisted international students and corresponded their questions related to immigration issues, application, registration, fees, residence and other LTU services.
• Developed international student recruitment materials, including translation into other languages (English, Hindi and Urdu).
• Maintained and updated the international student education Web Page.
• Consulted with departments and staff to identify programs of interest to international students.
• Provided administrative support to the admission office through various activities such as filing, typing, copying and collating required materials from students to ensured that the selection process run smoothly.
• Supported the academic management function by inputting and monitoring enrollment, courses, schedules, exams and grads information were available to department personnel and students as necessary.
• Developed plans and wrote multimedia presentations, info guides, workshops and resources for new comers.
• Advised and recommended international students in choosing a course/program of study, educational goals and career plan.
• Assisted students with the use of labs/computers and other resource centers.
• Ensured that the facilities and related equipment were available and in the appropriate condition to accommodate student and faculty use by scheduling rooms.
• Organized LTU participation in international education fairs and marketing outreach activities.
• Organized international activities at campus and identify potential partnerships.
• Planed and implemented workshops and events to promote international education.