Program manager Resume

SUMMARY:

Proficient in cross - functional team coordination with skills in managing key project life-cycle including requirement analysis, design, development, testing and deployment.
Certified scrum master and certified product owner.
Certified in analyzing and visualizing data with Power BI by Confidential .

TECHNICAL SKILLS:

Tools: MS Project/Outlook/Excel/Word/VISIO/PowerPoint etc.

Operating Systems: MS-Windows XP, 7,8, 10, Linux, Unix

Tech: VSTS, VSO, OneNote, Teams, Skype, CRM, SQL, QA tools, SAP Basis

PROFESSIONAL EXPERIENCE:

Confidential

Program manager

Working on project to migrate Xbox publisher accounts from Xbox developer portal to Confidential dev centre.
Worked with dev team to create scenarios and deliverables.
Created a roadmap to complete the migration process.
Communicated with external stake holders such as publishers and informed them about the migration plans.
Tracked and updated publisher status in VSTS.
Using Scrum methodology with daily stand up to track our sprint goals.

Confidential, Seattle, WA

Project manager & BA

Worked on a comprehensive health management application focused on member history and providing better diagnosis/treatment.
Interact with business owners to understand Integration requirements and create strategic roadmap to deliver the final product.
Lead planning, execution, and delivery of the project with a cross-functional program teams.
Created a detailed project/program schedule that outlines essential activities, tracked task due dates, provided reports and recorded risks.
Drove project meetings, with the responsibility of preparing agenda and gathering meeting minutes - delivering the action plan to stakeholders involved post-meeting.
Increased agility and maintained alignment with all stakeholders throughout the software development lifecycle by understanding the motivations and concerns of the cross-functional teams and communicating effectively across those teams.
Planned test strategy/test plan for UAT environment.
Mitigates issues and works with stakeholders to make informed decisions on quality factors

Confidential

Cross-team effort with significant financial impact to CHPW by optimizing medical management in-house.
Managed scoping and prioritization of development work to delight customers and support business goals with ROI in mind, including some with senior leader level stakeholders.
Created a project plan with Business and SME for a transition of care and captured additional resource requirements to go live.
Served as a liaison between BA, SME & development teams. Created a process for change control board.
Recurring meetings with business to track the tasks and identify blockers.
Identified areas of process improvement opportunities.
Collaborate with external partners and addressing external dependencies by working with various stakeholders.

Confidential, Redmond, WA

Program manager

Delivered an IOT device-based application to provide a comprehensive fleet management system.
Defined customer experience and drove product roadmap to meet outlined vision.
Worked as a liaison between core business group and the software engineering team.
Introduced scrum for the team for improved product development.
Worked with business stakeholders in defining requirements and authoring functional specification documents.
Self-taught SQL for gathering information from back-end database relevant to making data-driven decisions.

Confidential

Delivered fun IOS/Android application working with both onshore and offshore teams
Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications.
Acted as scrum master driving daily stand ups.
Manage change requests and other deviations from the planned work and quickly mitigate them to get the schedule on track.
Provided feedback loop by expanding self-host participants and use the feedback data to make feature decisions.

Confidential

Program manager & QA Engineer

Worked with a cross-functional team to deliver on project objective to implement SAP for a new Client.
Prepared project summary tasks and subtasks identified interdependencies and created milestones and deliverables.
Weekly status meetings with management.
Ensure that the project deliverables are on time, within budget and at the required level of quality.
Delivered project with sharp deadlines.
Delivered on developing a new website for a local graduate university with 10K+ enrolled students.
Worked with dev, test, design and client teams.
Provide project/status reporting to appropriate stakeholders
Monitor project progress as per scheduled deadlines for various tasks and taking necessary steps towards ensuring completion within time and effort parameters.

QA Scope: