Product Manager Resume Greenwood Village, CO - Hire IT People

TECHNICAL SKILLS:

CMS: Ez Publish, Wordpress, Front Page, Joomla, SharePoint, IBSenterprise, Drupal

Tracking management systems: Confluence, HP Quality Center, JIRA, Mantis, Redmine, Kabantool, Rally

Digital Marketing tools: Xiti, optimizer, CRM Siebel loyalty, Siebel Analytics, Adobe Analytics, Omniture, Ad Word, Google GSA, Balsamiq

Microsoft: Word, PowerPoint, Excel, Visio

DBMS: Access, Domino

PROFESSIONAL EXPERIENCE:

Confidential, Greenwood Village, CO

Product Manager

Responsibilities:

Partnered with Foresee to integrate a customer feedback tool and define an ad hoc survey strategy for researching and analyzing specific customer behaviors
Managed the budget and partnership with Foresee (over two hundred and fifty thousand of dollars budget)
Created and ran an ad hoc survey in March 2018 for Spectrum.net that generated over a 1000 responses over the course of 4 days. The customer feedback was integrated in the 2019-2020 product roadmap
Performed analysis on Spectrum.net and compared features to that of competitors in order to enhance current and future user experience
Facilitated Marketing efforts for multiple platforms (Spectrum.net, Spectrumbusiness.net and My Spectrum App) to promote new features releases
Managed all designs and Marketing updates on Spectrum.net, twcc.com and bhn.rr.com via CMS
Managed and supported the consolidation efforts of multiple platforms (charter, TWC and BHN) for the Equipment Management, Pref Com and Online Upgrades features
Cross functionally managed the revamp of the domain name Charter.net to Spectrum.net

Confidential, Paris, FR

Business Analyst / Project Manager

Responsibilities:

Fully created a new interface for the company’s pension plan process
Oversaw implementation of a comprehensive intra-company social network that permitted all departments to communicate with one another
Consulted for the redesign of the corporate website: defined new features, design and editorial charter

Confidential

Product Manager

Responsibilities:

Analyzed the current interface for areas needing improvement
Gathered user needs (portfolios and hotels) and feedback for Europe, America and Asia
Enhanced current features and developed new product capabilities - Optimized information and CAPEX management process of the application
Worked with international teams, analyzing user feedback
Created a tool used to track, categorize, and budget for hotel renovation requests (SEO, SEM, web analytics, KPI's, AB testing)
Implemented data analysis tracking tools in order to monitor efficiency

Confidential

Product Manager

Responsibilities:

Single-handedly redesigned the website search engine (GSA integration)
Helped in the integration of digital strategic tools such as: the use of full responsive design experience, header/footer SEO and SEM optimizations in order to fully enjoy the web interface from users first steps to the sale channels
Conducted an analysis and provided recommendations for redesign of website’s header/footer

Confidential

Product Owner

Responsibilities:

Managed the cross device visibility of our "deal product" (web, iPhone, Android) in order to increase ROI of the customers in 94% of French cities.
Revamped the product for iPhone app - resulted in a 30% increase in deal inventory over the course of 4 months.

Confidential

Product Owner

Responsibilities:

Launched the American version of the website
Graphical redesign of the website
Launched a gamification workshop
Oversaw the creation of a corporate version of the website
Linked the website to Facebook via Facebook-Connect so that users could share and more easily interact with the website content
Redesigned and improved the website back office in order to industrialize the website’s module rollouts (Multilanguage partnerships, catalog, price sheets, etc)
Managed the development of an email notifications system
Created an antichurn path

Confidential

Project Manager

Responsibilities:

Confidential

Project Manager

Responsibilities:

Worked on the elaboration of an intranet SharePoint for the wireless Products Marketing team
Assisted the team in creating Marketing presentations