EXECUTIVE SUMMARY:

• Broad and Deep Project/ Program/ Portfolio/ PMO Management Experience and Skills
• 17+ years technical project, program, portfolio, and PMO management experience following System Development Life Cycle (SDLC) processes and using a variety of methodologies - Waterfall, Agile, Scrum, Spiral, & Hybrid, 14+ years of which in financial industry.
• 10+ years project, program, portfolio, and PMO management experience in large global banks.
• 6+ years of experience in Agile/ Scrum/ Hybrid, with 4+ years as Scrum Master and 2+ years as Product Owner. 5+ years of experience in investment banking & trading related projects. 4+ years of experience handing regulatory & compliance data projects through Data Warehouse.
• Advanced skills with: Microsoft Word, PowerPoint, Excel, Outlook, Project, Project Server, Visio, SharePoint; Confluence JIRA.
• Extensive experience in scope/change management, scheduling/time management, resource management (inshore/offshore), cost/budget management, risk & issue management, quality management, communication management, integration management, and process improvement.
• Worked with MD’s and Directors to create budgets & to take them through approval process; created initiatives, programs and projects with suitable allocations according to the budget; advised, mentored & monitored project managers to effectively deliver projects; created & used protocols and templates for project planning/tracking and status/issues/risks/actions reporting; ensured compliance with processes & procedures of the firm and liaised with senior managers and functional managers.
• Extensive experience initiating and coaching project managers, program managers, & portfolio managers and creating, deploying, & monitoring standards, procedures, and best practices as a part of Program Management Office (PMO).

PMO MANAGEMENT KNOWLEDGE:

• Project Management Professional (PMP) certification from Project Management Institute (PMI).
• Six Sigma Black Belt (SSBB) certification from American Society for Quality (ASQ).
• Certified Software Quality Engineer (CSQE) certification from American Society for Quality (ASQ).
• Scrum Fundamentals Certified (SFC), Scrum Master Certified (SMC), & Scrum Product Owner Certified (SPOC) from Scrum Study. Preparing to be Scrum Certified Trainer (SCT).
• Business Analysis experience of 8+ years in analyzing complex business problems to develop business requirements, functional requirements & technical specifications and assisting in development of user acceptance testing.
• Effective leader and motivator who can manage disparate project teams to deliver project to scope, time, cost, quality, risk and customer satisfaction. Strong ability to work independently and become an effective team member.
• Exceptional interpersonal skills with strong ability to influence, negotiate and build consensus. Ability to build strong relationships with senior stakeholders. Excels at conflict management & managing delivery in a matrix reporting structure.
• Well-proven written, verbal and visual communication skills with the ability to communicate complex issues to technical and non-technical audiences. Fluent in Bengali, Hindi & English.
• Excellent ability to build strong, cohesive partnerships with the business, operations, technology and other key stakeholders.

SOFTWARE EXPERIENCE:

Project Management: Microsoft Project, Microsoft Project Server, Microsoft Enterprise Project Management System, HP Project Portfolio Management System, Confluence JIRA, Service Now, MS Sharepoint, Microsoft Office Professional suite including PowerPoint, Excel, Word, Visio, and Outlook.

Business Analysis: Unified Modeling Language (UML), Rational Unified Process (RUP), Test case analysis & Development

Financial Services Applications: PAM Asset/Investment Management System, Confidential Compliance Management System

Systems Development: .Net (including C#, Visual Basic/ASP), Java (J2EE, Beans, EJB), C++, VB Script, Java Script

Databases: Logical Data Modeling, Relational Databases (Oracle, Sybase, DB2, SQL Server, Access), Big Data, Crystal Reports

Hardware Experience :

Micros: IBM-PC Compatible clients and servers, MacBook Pro

Mainframes: IBM-370, Cyber, AS9000-2, VAX Cluster (with dual DEC 8650 processors)

PROFESSIONAL EXPERIENCE:

Confidential, Warren, NJ

Senior Project / Program / Portfolio / PMO Manager

Responsibilities:

• Register Tier 1 consumer escalated issues in incident management system.
• Get them approved as showstoppers by business sponsors, product owners, & technology leads through an approval process.
• Get Service Now (SN) ticket & coordinate the issue investigation and root-cause analysis with data investigation (DI) team.
• Discuss the root-cause analysis with business sponsors, product owners, & other stakeholders to determine the issue resolution.
• Help create quality control (QC), or change request (CR), and/or IMR (Incident Management Report) tickets.
• Create business requirements document (BRD) and functional requirements document (FRD) for QC, CR, and/or IMR.
• Develop a plan that outlines specific tasks, resource requirements, and effort estimates of QC, CR, and/or IMR.
• Execute the plan while monitoring & controlling project risks & issues closely and updating the plan as needed.
• Close project by getting sign-offs from sponsors/customers and uploading necessary documents to SharePoint archive.
• Conduct weekly status meeting with stakeholders, provide weekly, monthly & quarterly status report and liaise with business.

Environment: Used Microsoft Project, Project Tracking System (PTS); Time Reporting System (TRS), Microsoft Visio, Word, Excel, PowerPoint; Administered Microsoft SharePoint for GFTS Data Consumption; Projects used SQL & C++ on Big Data database system, JIRA

Confidential, Hightstown, NJ

Senior Scrum Master / Project / Program / Portfolio Manager

Responsibilities:

• Guide, facilitate, and teach Scrum practices; ensure that the project team has a productive work environment by guarding the team from external influences; remove any impediments for the team, and enforce Scrum principles, aspects, and processes.
• Successfully improved governance by upgrading processes and templates for Scrum and SaaS (Software as a Service) projects

Environment: Used HP Project Portfolio Management System, Confluence Jira, Visio, Word, Excel, PowerPoint; project used Java, Oracle, etc

Confidential, Jersey City/Warren, NJ

Senior Project / Program / Portfolio /PMO Manage

Responsibilities:

• Prepare budget according to road map from senior management and taking it through approval process.
• Create initiatives, programs and projects with business deliverables and suitable allocations of the budget.
• Outline detailed scopes, prepare work breakdown structures and create initiative, program, & project management plans.
• Execute initiative, program, & project management plans by making sure all resources are booking their time to correct projects and following established change management procedures to all change requests.
• Monitor and control programs by managing risks and issues, preparing weekly steering committee decks, organizing global status review meetings, and preparing & presenting status reports to stakeholders around the world.
• Close the programs by getting sign-offs from sponsors/customers and uploading necessary documents in PTS-W.
• Support and advise project / development managers with business case development, budget forecasting, etc.

Environment: Used Confidential Project Tracking System (PTS); Time Reporting System (TRS), JIRA Issue Tracking System, Microsoft Project, Visio, Word, Excel, PowerPoint, SharePoint to manage projects using MS C# .Net on MS Windows with MS SQL Server database system

Confidential, New York,, NY

Senior Project / Program / Portfolio / PMO Manager

Responsibilities:

• Prepare budget & get it approved ; create initiatives, programs and projects with business deliverables and budget allocations; plan initiatives, programs and projects management from detailed scopes & work breakdown structures; execute the plans; monitor and control initiatives, programs and projects by managing risks & issues & communicating status to stakeholders; close after delivery; and standardize SDLC+ artifacts, & create best practices to improve the entire process.

Environment: Used Confidential Project Web, Confidential SDLC+, JIRA, Microsoft Project, Visio, Word, Excel, PowerPoint, & SharePoint to manage projects using MS C# .Net & Java on MS Windows & Solaris/Linux with Sybase, Oracle and MS SQL Server databases

Confidential, Princeton,, NJ

Senior Technical Project / Program Manager / Lead Designer & Architect

Responsibilities:

• Successfully delivered business requirements and Graphical User Interface (GUI) guidelines.

Environment: Used Microsoft project to manage projects involving Microsoft Visual Studio .Net 7.0 with Oracle and MS SQL Server databases

Confidential, New York,, NY

Senior Technical Program/Project/PMO Manager / Business Liaison Officer

Responsibilities:

• Successfully completed RDG Middleware & User Interface Infrastructure Pilot, A2 Adapter Migration from Bit Stream to XML Messaging, Migration of A2 to RDR Geo ID’s and Consolidated Accounts Database projects within time, scope, and budget.

Environment: Used . Microsoft Project, SharePoint, & JIRA to manage projects involving .Net & Java/J2EE and DB2 interfacing IBM Mainframe

Confidential, Pennington,, NJ

Senior Program/Project Manager

Responsibilities:

• Successfully initiated, planned, executed, monitored, controlled, and closed development of Private Banking and Investment Group ( Confidential ), Confidential Trust Company (MLTC), and Supervisory/Surveillance Solution (involving Confidential Compliance Management system ) - Phase II websites providing on-line on-demand status of compliance within quality, time and budget.

Environment: Used MS Project to manage projects involving VB.NET and ADO.Net on Microsoft Visual Studio 7.0 and MS SQL Server database)

Confidential, Piscataway, NJ

Senior Scrum Master / Project / Program / Portfolio Manager / Principal

Responsibilities:

• Guided, facilitated, and taught Scrum practices to 8 resources involved in the project; ensured that the team had a productive work environment by guarding the team from external influences; removed any impediments for the team, and enforced Scrum principles.

Confidential, Piscataway , New Jersey

Senior Scrum Program Product Owner / Program Manager / Senior Vice President

Responsibilities:

• Developed strategy and roadmaps for e-commerce products; determined the scope, budget, & timeline of E-commerce Program and its projects; built and managed Program Product Backlog; involved with appointing Product Owners for individual projects; coordinated with Product Owners in planning, implementation and execution of program running Agile Scrums; and contributed to & advocated adherence to project management best practices.