SUMMARY:

• Project Management ~ Strategic Planning ~ Analyst ~ Graphic and Web Development/Design ~ Marketing ~ ECM ~Communications ~ Information Technology ~ Information Management
• Innovative project manager specializing in information technology, project, Agile, and SDLC lifecycle, communication, content management, and web developer/design. Over 20 years of professional commercial and government experience.
• Proven ability to complete projects successfully from planning to implementation.
• Ability to work as part of a team or lead a team. Excellent problem solving and brainstorming skills including advanced communication training.
• Provide strategic direction to senior management on technology, trends, communication, marketing and design.
• Expertise in online solutions, new media, Enterprise Content Management (ECM), Information Management (CIP), Record Management, Project Management (PMP), marketing, and graphic design through combining creative, artistic talent with a P&L mindset.

SOFTWARE AND PLATFORM EXPERIENCE:

• Adobe CS - CC suites (Photoshop, Dreamweaver, Illustrator, Acrobat Pro, Bridge, InDesign, etc.), Fireworks, Contribute, Premiere, Flash, AfterEffects, Microsoft Office Suite (Word, Excel, MS Project, PowerPoint, Publisher, etc.), Adobe Captivate, Blender, 3D Studio Max
• SoundBooth, JIRA, SharePoint 2010, 2013, 2016 and 365, SharePoint Designer, ServiceNow, ManageEngine, Trello, DNN, Drupal, Slack, DropBox, QuickTime, Director, Freehand, Word Perfect, Corel Draw, FileMaker Pro, Audacity, Bryce, Bamboo Solutions, Idera, Visual Studio

WORK HISTORY:

Confidential

IT Project Manager

Responsibilities:

• Project Management including business processes, plans, policies, custom template development, project tracking, and project support throughout project lifecycle into O&M.
• Project reporting and meetings for stakeholder and customer transparency and input
• Project oversight and hands on developing with website (HTML, CSS, Google Sites, Drupal) and applications (SharePoint, Google Apps, Drupal, DNN) from planning to implementation. (including code review, layout, SEO, analytics, and Q&A)
• SharePoint project management: Planning, Development, Design, Implementation and Maintenance to SharePoint environment and sites at NOAA JPSS program; and oversight of project leads
• SharePoint customization and optimization including content management, records management, web - part modification, 3rd party tool implementation, and business intelligence
• Information Management and Enterprise Content Management planning and implementation; including content management, configuration management, taxonomy, topology, and metadata planning.
• Information Technology governance and roadmap planning; Data Management planning and implementation
• Strategic planning for enterprise solutions and ongoing support
• Electronic Records Management planning and implementation
• SDLC lifecycle management hybrid approach with Agile development methodologies for rapid project iterations
• Operations oversight for continuous delivery and integration of applications and websites
• Business Policy and Process development (including SOP, SLA, MOU, Enterprise Policies, Training Standardization)
• Documentation including Training materials, templates, test plans, make/buy analysis, risk/impact analysis, standardization, governance, technical, and project plans
• Development support of web, application, CMS development including SharePoint, Drupal, Google App/Site, DNN, and more
• Graphic Design support as needed to include multimedia, presentations, graphics, conference materials and marketing materials.
• Communications and outreach coordination and planning

Confidential

Project Manager

Responsibilities:

• Project manager of the Confidential Enterprise SharePoint Application including planning, requirements gathering, design, development (planning and hands-on), deployment, monitoring and maintenance
• Project reporting and regular demonstration meetings of status and functionality
• Oversight of the development team, testing, and user acceptance testing
• Administration and development work on application for customized web parts, metadata, workflows, enterprise keywords and content types
• Information and Data Management to include standardized topology, taxonomy metadata
• UI/UX design and implementation of design into the SharePoint platform.
• Coordination with Service Desk and SharePoint Administrator for deployment of application, testing and hot fixes
• Documentation for rollover to operations to include Service Desk escalation processes, governance and technical documents

Confidential

Communication and Content Management Specialist; Web Master

Responsibilities:

• Planning, Development, Design, Implementation and Maintenance for SharePoint environment at NOAA JPSS program
• Project lead and management duties including project plans, lifecycle planning, and requirements
• Project Manager of multiple projects throughout the entire lifecycle including template and process development
• SharePoint custom design, development, and administration.
• Corporate intranet and extranet administration, design, development and support
• Web design and development including custom template (HTML, CSS, JQuery), updated UI/UX interface, Search Engine Optimization, and Analytics
• Planning, managing, development and implement government policy, Q&A, processes, and plans.
• Website project management including planning and implementation including development, layout, implementation and administration, Search Engine Optimization, Infomercials, and Social Media including troubleshooting code and content management issues and administration (including customizing Google Sites, .NET and HTML sites).
• Records Management (including electronic records)
• Enterprise Content Management standardization (including SharePoint, email, Google Drive/ Docs, Share Drives, and web)
• Communication development, graphic design, production and implementation of innovative, creative, audience-oriented media including: newsletters, portals/applications, websites, enterprise virtual libraries, custom training materials, branding, custom imagery, and other marketing materials and tools.
• Custom graphic and illustration designs.
• UI Design and Usability testing.
• Planning and implementation of processes and SLA and ISO.
• Administrative Duties: answering phone calls and e-mails, correspondence and communication with managers/clients/external vendors, word processing, spreadsheets/databases, knowledge of private sector and government policies and regulations, standardization of processes, internal and external computer support.

Confidential

Marketing and Graphics Specialist

Responsibilities:

• Planning, managing, development and implement Corporate, Career, and Solutions Marketing and Communications Plans. (Including branding, identity, design, audience profiling planning, processes, and program development).
• Communication development, graphic design, production and implementation of innovative, creative, audience-oriented media including: print/web ads, newsletters, trade show and events branding & display, conference materials, training, brochures, posters, t-shirt, logo, custom imagery, postcards, promotional items, web, and other marketing materials.
• Management of Graphics and Proposal Graphics including delegation, design, review and implantation.
• Information and Data Management to include standardized topology, taxonomy metadata
• Website Master including development, layout, implementation and administration, Search Engine Optimization, Infomercials, and Social Media including troubleshooting code and content management issues and administration.
• SharePoint planning and implementation including custom design, development, and admin.
• Project planning throughout project lifecycle into O&M
• UI Design and Usability testing.
• Maintain dashboard of projects, ROI and other metrics regarding project impacts.
• Imagery research and copyright/ trademark research.
• Public relations writing, research and media techniques.
• Standardization of materials including custom base editable templates and presentations.
• Internal and external communication, time management, multi-tasking, self-motivation, organization and self-management skills
• Planning and implementation of processes and SLA and ISO.
• Administrative Duties: answering phone calls and e-mails, correspondence and communication with managers/clients/external vendors, word processing, spreadsheets/databases, knowledge of private sector and government policies and regulations, standardization of processes, internal and external computer support.

Confidential

Lead Web Designer

Responsibilities:

• Develop original and innovative web design (including portals, Intranets, and Internets), planning, layouts, maintenance and development.
• Responsible for training, coordinating, and tasking team members and design staff.
• Troubleshooting code, design, and content management issues on SharePoint sites and web sites.
• Implementation and planning for 508 Compliancy and W3C compliancy standards.
• Web site and SharePoint site custom design, development and layout.
• Working with business managers, program managers, and employees on project plans.
• Development of Marketing and Communications Plan. (Including branding and audience profiling).
• Collaboration with developers and project lead on requirements and testing
• Custom logo and graphic design.
• Develop custom training materials including Captivate and print media.
• Develop original graphics for proposal efforts for agencies including NASA, DEA, and DOJ.
• Communication, time management, organization and self-management skills.
• Project planning throughout project lifecycle into O&M
• Technical documentation development
• Planning and implementation of processes and SLA.
• Administrative Duties: answering phone calls and e-mails, correspondence and communication with managers/clients/external vendors, employee time keeping for my team, word processing, spreadsheets/databases, fax, scanning, clerical support to managers, knowledge of private sector and government policies and regulations, process a variety of administrative actions and requests, internal and external computer support, assist plan/coordinate and/or advise on all requests and media.

Confidential

Graphic Designer and Business Analyst

Responsibilities:

• Project Management Consulting including business processes, plans, policies, custom template development, and project support throughout project lifecycle into O&M.
• Website and application planning, layout, design, development, and implementation.
• SharePoint customization and optimization including content management, records management, web part modification and business intelligence.
• Development of innovative, creative, audience-oriented media including: original design and layout for magazines, pocket calendars, logos, posters, newspaper ads, magazine ads, brochures, postcards, promotional items, T-shirts, websites, multimedia CD, presentations, proposal graphics, conference materials and marketing materials.
• Custom presentation template development, design and layout.
• Advanced communication, time management, organization, and self-management skills.
• Business and Marketing planning, processes and program development (Including branding and audience profiling).
• Marketing and Public relations writing and media techniques.