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Program Manager | Senior Project Manager Resume

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Jersey City, NJ

PROFESSIONAL EXPERIENCE

Program Manager | Senior Project Manager

for an organization that requires accountability, integrity, and strong technical knowledge in Information Technology (IT), and demonstrated competencies for problem solving, organization, and implementation to drive breakthrough results. Currently specializing in implementation, configuration, training and adoption of Enterprise Work Management (Workfront - formerly known as AtTask) as well as AGILE Methodology (PMI-ACP certification pending - target October 2016). Experience with other Project Management tools such as HP’s Project & Portfolio Management (PPM) Center, MS Project, and Primavera.

SUMMARY

  • 30+ years of experience with increasing responsibility, leading technical projects, problem solving, demonstrating analytical, organization, innovation, and communication excellence while creating organizational efficiency. A proven track record for creating cost savings, managing risk, collaborating at all levels of organization, and embracing challenges and opportunities to grow business value.
  • Accountability for mission critical service, customer experience, as well as expertise in the following:
  • Ability to learn, embrace and leverage new technology, project management and work management tools, and champion alignment and efficiencies in myriad of business applications. Champion for Process Improvement and Cultural Change.
  • Demonstration of sound decision making when presented with rapidly changing facts, effectively communicating and acting on time sensitive critical path milestones.
  • Attention to detail in evaluating requirements, communicating expectations, and directing implementation plans.
  • Integrity in personal conduct, relationship building, and leadership practices that attract and maintain high performing teams and key customers.
  • Demonstrate ability to embrace new technology, processes, and opportunities to advance the organization through continuous learning and accountability.
  • Effectively analyzes processes and procedures to produce streamlined, repeatable, and profitable operations.
  • Execution of projects with an ownership mentality bringing “whatever it takes” commitment to delivering client and stakeholder expectations

Sr. Project Manager & Consultant

Confidential (Jersey City, NJ)

  • Assumed responsibility for the Interactive Portfolio Analyzer for Casualty (iPAC) which would provide AIG with a holistic portfolio dashboard to support key pricing decisions. Successfully lead the implementation of the iPAC Dashboard for Iteration 1 using QlikView (Big Data Tool) for 250 Actuarial Corporate Users
  • Assumed responsibility for another Dashboard (Consumer Value of New Business) taking the project through the complete Life Cycle to implementation for 100 Marketing Corporate Users, using the QlikView (Big Data) Tool.
  • Lead the Pitch/Discovery effort for the Consumer Analytics Dashboard (Japan) which will use the QlikView (Big Data) tool to develop the first in a series of Corporate Actuarial Dashboards
  • Assumed responsibility for a major initiative (Commercial Key Performance Indicators (KPI)) which would provide AIG executives with an Analytics dashboard that would give Inward looking Portfolio Management and Outward looking Market/Customer Analytics from Big Data sources.

Sr. Project Manager & Consultant

Confidential (St. Louis, MO)

  • Assumed responsibility of the continued implementation of Workfront (Enterprise Work Management System - formerly known as AtTask), Adoption, Training, and System Administration for the entire IT organization of the company (300+ resources).
  • Developed Queues, and Workflow processes for Shared Service Requests, Move Requests, and Firewall Rule Requests.
  • Developed Executive Reports and Dashboards using Workfront.
  • Assisted Suddenlink IT with Adoption and Implementation of Resource and Capacity Planning Tools within the core Workfront system.
  • Documented Suddenlink IT M&Ps for Users, Portfolio Program and Project Managers as they applied to Workfront

Sr. Project Manager & Consultant

Confidential

  • Assumed responsibility of the continued implementation of Workfront (Enterprise Work Management System - formerly known as AtTask) including Adoption, Training, and System Administration for the entire company (1,900+ resources).
  • Developed (15) Queues, and Workflow processes for the establishment of ROM (Rough Order of Magnitude) and LOE (Level of Effort)Processes and Project Estimates using Workfront
  • Developed E-Staff Reports and Dashboards for Senior Executive Team using Workfront.

Sr. Project/Program Manager

Confidential (New York, NY)

  • Assumed responsibility of the implementation of Workfront (Enterprise Work Management System - formerly known as AtTask) Adoption, Training, and System Administration for the entire Direct Business Organization (200+ resources).
  • Managed 6 staff (BAs and Project Managers) as Senior Project Manager for the PMO in support of IT projects supporting the Direct Business initiative in replacing legacy systems

Sr. Project Manager & PMO Lead ( )

Confidential (Branchburg, NJ)

  • Designed and Implemented the Noveda Workflow process for implementation of Noveda’s EnergyFlow and SunFlow products for Noveda clients. Documented PMO workflows and processes.
  • Managed 6-10 professional staff across various groups while simultaneously managing client implementations.

Sr. Project Manager

Confidential (Parsippany, NJ)

  • Implemented Time Management systems for workforce integration with Ceridian HR & Payroll products.
  • Directed 6- 10 professional staff (matrix) while managing the implementation of projects.

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