SUMMARY:

• Confidential ’s is an experienced program, performance, transformation portfolio leader.
• Her 20 plus years of large complex portfolio, PMO, and transition program management expertise along with her ability to work well with other executives and teams drives rapid positive strategic, operational, and technical outcomes.
• She applies her horizontal and vertical expertise to help organizations “do the right work - right” to improve execution and strategic results. She is:
• A highly-certified result-driven transformation portfolio performance leader with more than 20 years of experience leading large complex global programs and portfolios in commercial and federal organizations. Her process improvement acumen and portfolio thought leadership sets her apart.
• Big 4 experienced in leading complex global projects, programs, and portfolios in public and private sector which includes successfully leading full lifecycle commercial ERP/MRPs
• Skilled at listening, communicating and working directly with the c-suite and their teams
• Works well in high stress, ambiguous environments, and appropriately brings quality people, process, technology and analytics to solve problems and enhance executive decision-making
• A complex problem solver, she brings a strong blend of strategic, operations, and technical leadership to quickly adapt to bring leading practice to drive improvements quality and strategic results
• Known as program, and portfolio management SME, she leverages her experiences with budget, P&L, people, risk, program, portfolio, and acquisition management to enhance ROI and benefit delivery
• A force multiplier, her apprenticeship focused leadership style creates high- performing teams and relationships that drive results.
• Her average new business sales $7M -$10M plus annually. Travel 100 % | Average team 75- Experience with Agile, Oracle, HP, SAP, MS Project, IBM Watson etc.
• Portfolio performance management and business development - expert at improving both client and account portfolios. Proven track record of successful business development and risk management
• Passionate - possess enthusiasm for the tasks at hand and display a high sense of competency in both federal and solutions and quality delivery
• Speaking - Talking to others to convey information effectively. Able to communicate with all levels of management. Able to simplify technical requirements into business requirements
• Diplomatic - tactful in dealing with people and challenging situations around subcontractors
• Versatile and adaptable - adjusts readily to different situations and able to operate effectively in a matrix organization. Excel in fast paced, ambiguous, and high stress environments
• Tenacious - persistent and focused on achieving objectives
• Self-reliant - acts and functions independently while interfacing effectively with others
• Professional - exhibiting a courteous, conscientious and generally business like demeanor in the workplace
• Moral Courage - willingness to act responsibly and ethically even though these actions may not be popular and may sometimes result in disagreement or confrontation
• Public speaker - Spoke to over 1000 government leaders at PMI on big data for PMs.
• Writing—communicating effectively in writing as appropriate for the needs of the audience
• Active Listening— giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

WORK EXPERIENCE DETAIL OVERVIEW:

Senior Manager/Specialist Leader

Confidential

Responsibilities:

• Responsible for strategic portfolio program direction, planning, transformation, and delivery. Leads global commercial and public programs to minimize portfolio performance risk, enhance client relationships, drive footprint expansion, increase profit/ROI, lead solution development, people and progress reporting.
• Utilize best practice win proposals, and lead personnel.
• Manage financials and provide relevant SME leadership across multiple matrixed IT, strategy, and operations programs.
• Lead several programs and projects in parallel.
• Manage P&Ls/budget.
• Average business sold per year $7-10M. Operate across multiple layers of business and technical stakeholders to identify and resolve architectural issues. Lead and mentor PMs.
• Establish and lead large complex enterprise PMOs and ERPs.
• Provide people development and operations management for Enterprise Portfolio, Performance, and Program Practice.
• Lead integration of CPI and Portfolio SME solution design for practice.

Confidential, Herndon, VA

Responsibilities:

• Lead global technical solution resources and PMs to provide Confidential oversight to monitor design, delivery, and best practice agile implementation of global program modernization of digital and mobile customer platform program to enhance customer experience for future of car buying.
• Provide portfolio strategic alignment reporting.
• Manage people and P&L Collaborate with business owners, delivery teams and vendors to align solution architectures with business objectives and established architectural guidelines

Confidential, NJ

Responsibilities:

• Provide executives with automated risk management tracking, analysis, mitigation recommendations and reporting.
• Manage people and P&Ls. Identify, evaluate, and recommend alternative solutions to meet business needs.
• Collaborate with business owners, delivery teams and vendors to align solution architectures with business objectives and established architectural guidelines

Confidential, Washington, DC

Executive Portfolio Manager

Responsibilities:

• Lead engagement oversight Provide portfolio oversight and technical program leadership for global IT modernization transition and delivery to move several major global network platforms to a single platform under a single vendor. $150M program - over 125 resources
• Lead implementation of service portfolio management - designed service portfolio analytics solution including data analytics and work with clients to evolve ITSM, train workforce, define service improvements provide reports, business analysis, and consultative recommendations to guide, and facilitate executive level business decisions
• Apply technical, service operations, transitions, and strategies as well as bring design oversight and SME inputs to lead team to architect delivery of IT portfolio/ program management solutions and provide expertise to Confidential Program Office’s across multiple domains, geographies, and projects. Largest global network outside of world-wide- web (www)
• Apply Agile SME leadership and waterfall SDLC experience to deliver global improvements to services and includes leading global IT infrastructure, and application software development Life cycle implementation
• Define service portfolio, delivered service catalog, and established initial ITSM buy in in 100 days
• Mentor large complex delivery and teams. Defined parameters and led development of best practice project documentation to include business process improvements, project plans, project schedules, workflow solutions, and balanced scorecard. Applied data analytics to manage portfolio reporting
• Directed matrixed team and associated budgets, proposals, and pricing scenarios
• Structured, led and managed multiple integrated teams, projects and programs for both IT, OPs as well as internal/cross functional process improvement initiatives, decisions and implementation of new services

Confidential, VA

Enterprise Risk Management Executive Program Manager

Responsibilities:

• Lead engagement. Provided EPMO program director and delivery leadership to PMs for complex national delivery. Led development and operation of risk management function on $16B Veteran Affairs transformation program - Co-led national integration of VA health benefit programs as part of EPMO stand up
• Led teams to perform risk management best practice including agile and waterfall SDLC Schedules
• Use data analytics and work with clients to provide reports, business analysis, and consultative recommendations to guide, and facilitate executive level business decisions regarding risk mitigation
• Led risk analytics on 59 engagements and 39 programs across 12 VA organizations within six months
• Directed and oversaw execution risk program and applied SME competency, including performance measurement functions, training development, and SharePoint reporting and change management
• Led/oversaw multiple projects and project teams implementing projects of various sizes (scale), complexity, and duration to deliver ITSM enhancements, business solutions and services to the organization for full IT lifecycle development including infrastructure. 150 resources
• Led direct/matrix reports' interactions to define parameters and lead develop detailed documentation to include business requirements, plans, schedules, workflow solutions, status reports/communications

Confidential

Senior Portfolio Manager, Silver Springs, MD

Responsibilities:

• Led transformation engagement which included establishment of an Enterprise Project Management Offices (EPMO), executive steering governance committee and processes, and built the first ever ITIL- ITSM capability. Established Project Portfolio Management (PPM) function decision body, and tool within six months - $60M project budget ($10M/annually). Over 120 resources
• Directed the creation of the Document Standards Committee, securing 100 approved standard operating procedures (SOPs) within 12 months to be applied across 12 directorates lead change analysis
• Led 24 Project managers and multiple projects at once across multiple directorates including operations management project, and BPR of processes, methods, and subject matter expertise (SME) and established Enterprise Project Management Office (EPMO), executive steering governance committee and processes, and the first ever implementation of ITIL- to enhance ITSM capability. Established Project Portfolio Management (PPM) function decision body, and tool within six months - $60M project budget ($10M/annually)
• Directed the creation of the Enterprise Data Management- Document Standards Committee, securing 100 approved standard operating procedures (SOPs) within 12 months to be applied across 12 directorates lead change analysis. Led big data analytics teams provide SDLC and PM lifecycle oversight
• Led steering of 600-person matrixed organization to analyze and conduct front end planning to validate and determine project parameters, specifications, and required resources Direct and matrix leadership and associated budgets, proposals, skills assessments, and pricing scenarios
• Use dashboards and data analytics to work with clients to provide reports, business analysis, and consultative recommendations to guide, and facilitate executive level business decisions
• Led full IT development Life cycle for global deliver including program management plans, and directed teams to establish two new staff sections, staff allocation discussions, stakeholder mapping, and case for change development
• Led the stand-up of the G6/Office of CIO and G4/Office of Logistics and development of the first ever CIO office, directing the transition and upgrade from MS SharePoint 2007 to 2010 to serve 1500+ users

Confidential, Ballston, VA

Responsibilities:

• Led transformation program, and developed an organization to complete Portfolio Program Evaluation to create BPR/roadmap in compliance with entire Dept. of Navy IT portfolio mandates including CCA
• Established Web and enterprise communication governance framework implementation and management
• Baselined management, performance management and strategic planning. 150 plus resources/$60M
• Managed OMB Capital Planning and Investment Control (CPIC) requirements; Provided oversight for Business case; Exhibit 300 A&B, exhibit 53 and IT dashboard submission requirements for the federal agencies; and used enterprise architecture methodology and EA information as decision making tools for enterprise-wide implementations. Introduce ITIL to improve service catalog.
• Led service transitions and tracked SAP projects using Deltek and SAP
• Provide portfolio optimization support using data analytics, dash-boarding and working with clients to provide reports, business analysis, and consultative recommendations to guide, and facilitate executive portfolio level business decisions
• Trained project managers to develop, manage, track, and report on compliance for program and IT portfolio including application and infrastructure implementation oversight. Lead LSS projects to support case for change and transformation of portfolio

Confidential, Pittsburg, PA

Program Manager

Responsibilities:

• Established transformation PMO. Included staff management and milestone reviews, and leading quality testing and agile elements.
• Major enterprise transformation and implementation. 110 resources
• Managed $20M matrix team.
• Manage multiple projects using staff and matrixed resources; provide status
• Translated strategy into implementation tactics, acting as a change agent
• Managed budget and provided leadership in effectively applying Project Management and Business Analysis best practices to ensure departmental and individual performance goals were met.
• Use data analytics and work with clients to provide reports, business analysis, and consultative recommendations to guide, and facilitate executive level business decisions
• Adhered to and consistently apply organization and departmental policies, procedures and protocols

CIO - Program Lead, Pittsburg, PA

Confidential

Responsibilities:

• Established transformation PMO.
• Reported directly to CIO. Reported and managed overall $20M budget and matrix team to manage multiple projects using staff and matrixed resources. Manage and report on PO&AM
• Translated strategy into implementation tactics, acting as a change agent - led stakeholder management
• Led and developed master schedule oversight including other vendors work. 105 resources
• Organized and structured work to minimize risk in multi-vendor environment
• Led development of Analytical portfolio dashboards for reporting progress to leaders and work with clients to provide reports, business analysis, and consultative recommendations to guide, and facilitate executive level business decisions
• Provided apprentice focused leadership in effectively applying Project Management, risk, change, business Analysis and metrics reporting to ensure departmental performance and budget goals were met
• Managed team compliance to work-site and departmental policies, procedures and protocols
• Managed program directs: leading matrix 900 resources) in the design and development of market facing enterprise and acquisition management solutions and the delivery of more than 65 solution artifacts, Develop ITSM and CPIC solutions
• Use data analytics to develop market facing design and solutions. Work with internal and external clients to provide reports, business analysis, and consultative recommendations to guide, and facilitate executive level business decisions for new solutions
• Authored and published five POV/Whitepapers on various PM topics
• Developed and implemented numerous marketing initiatives, campaigns, and events, sold work - increasing program profile from 80 to 900 members
• Headed SharePoint Community Knowledge Management standup and the operations of 15 SharePoint collaboration sites and associated teams