SUMMARY:

Results driven, highly effective, self - motivated and innovative Executive Project Manager with over 25 years of experience; offering a combination of a successful track record with technical competency and hands on approach. Ability to visualize solutions in a challenging and fast paced environment and deliver projects individually, through matrix organizations, and/or direct reports.

KEY STRENGTHS INCLUDE:

• Excellent analytical and decision making skills
• A charismatic communicator who gains respect, trust and confidence of others
• Strong leadership and team builder
• Proven success at designing and implementing complex change initiatives
• Characterized by top management as a visionary with strong sense of strategy
• Recognizes the impact of decisions from all directions and functions in an organization
• Experience in working on projects at International level
• Active participant, utilizing talents and perspective to shape the future of company and the customers they serve

WORK HISTORY:

Confidential, Seattle, Washington

Project Manager

Responsibilities:

• Oversee medium to large scale projects in their entirety, updating and adjusting project plans as necessary to ensure progress against timelines and alignment to budget
• Work with customers and other internal teams to understand business requirements
• Use a detailed scope of work to prepare a project plan, resource implications, timeline, deliverables and budget
• Communicate changes, as needed, to the project team and adjusts timeline, resources, and deliverables
• Coordinate project teams, align team and customer roles, and set and manage expectations
• Coordinate the project team and facilitate regular meetings to provide updates on progress, timelines, budget, and risks or issues
• Manage customer expectations, and facilitate regular status meetings with customers, provide detailed status reports, and guide the customer throughout implementation
• Ensure the overall quality of tasks and deliverables during the project to ensure high-quality customer experience
• Identify and manage risks and issues in the project to minimize the impact to timeline and budget
• Ensure the seamless transition of customers from Sales to Professional Services at the start of the project and to Customer Support at the project’s conclusion
• Deliver project within allocated project budgeted

Confidential, Austin, Texas

Conversion Consultant and Project Manager

Responsibilities:

• Worked on migrating Phoenix/Allenbrook data to the Confidential in house developed system.
• Also worked on the migration of Confidential (electronic document management system) documents to their imaging system.
• Worked on the network integration of the two companies where we switched networks, rolled out new Confidential IP phones, transferred all Advocate employees emails to the new company email.
• Worked on a complex legacy application modernization project using a newly installed Property and Casualty Insurance Software for medical insurance line of business.
• Worked with the subject matter experts helping with the business process engineering, unit testing and quality assurance.
• Assisted database administrators to optimize their SQL database.
• Point of contact for all Phoenix/Allenbrook customization, corrections, and updates as well as all other database support and maintenance.
• Provided backup assistance for system administration and helpdesk support.
• Worked with all departments in implementing SOX compliancy including the development and implementation of company processes and procedures and complete execution of the IT SOX compliance for information security.

Confidential, Austin, Texas

Project Manager Consultant

Responsibilities:

• Managed a complex legacy application modernization project; defined requirement and scope of the project and managed a team of 20 stakeholders
• Coordinated procurement activities for a new “Property and Casualty Insurance Software”, including evaluation of vendor discussions and contract award; tracked and proposed resolution for issues and risks identified.
• Negotiated with stakeholders (clients, process owners and users) during project execution phases.
• Implemented a new Property and Casualty Insurance Software (Allenbrook’s Phoenix) for 5 lines of business. Worked with users, spearheaded resources organization, created timelines and oversaw the project.
• Instigated and managed the execution of a training program for the entire company. The successful implementation of this project resulted in reducing the policy and claim processing time by 33.4%.
• Conducted the selection and the implementation of a document imaging system (Paper Wise) which helped the company to become a paperless company and reduced the overall processing of claims by 45.6%.

Confidential, Minneapolis, Minnesota

Project Manager Consultant

Responsibilities:

• Managed the business development and expansion of Confidential ’s emerging Lawson Implementation division.
• Identified new business opportunities and the growth of the partnership channel.
• Led discovery projects at major clients with complex worldwide installation to identify current system requirements, plan and execute their transition into the new ERP environment.

Confidential, Austin, Texas

Project /Site Manager Consultant

Responsibilities:

• Managed 25 consultants and software architects. Provided staff leadership to multi disciplinary teams and set strategic direction for projects. Acted as a liaison, problem solver, and facilitator. Cultivated and reinforced appropriate group values, norms. Provided guidance to team on performance and productivity issues.
• Managed several projects which included Implementation of ERP system, development of new Benefit system, and maintenance of their current payroll system. Budgets ranged from $250,000 to $5.5 million.
• Presented to the House of Representatives in Washington D.C. a proposal for the implementation of an ERP suite to automate all aspects of their Human Resources activities.
• Developed project plans which identified key issues, evaluated new process methodology and restructured resources hence increased productivity by 36.7%.
• Updated senior executives and other key clients to facilitate sharing of project outcomes and best practices. Planned and facilitated meetings with executive staff.

Confidential, Austin, Texas

Systems Project Manager

Responsibilities:

• Managed 4 programmers and 2 analysts.
• Met state legislator’s requirements and developed an interface between IBM 3090 and the XEROX 4850 duplex printer to print double-sided form in English and Spanish. Project saved the State of Texas approximately 23.5% of their annual printing and paper budget.
• Led the Year 2000 project.
• Developed Project management methodology.
• Served on the agency’s disaster recovery team for developing a recovery plan.