SUMMARY:

• 8 plus years’ experience in all phases of Software Development Life Cycle (SDLC) as Project Management.
• Experienced working in different SDLC Methodologies including Agile and Waterfall.
• Thorough hands on experience in designing use cases, flowcharts, wireframes & writing business requirements, plus verifying and validating Web based E - commerce applications by using testing techniques.
• Proven track record in Client facing, gathering requirements from stakeholders, analysis, data collection, evaluation of Information Systems, resolving issues, problem solving, decision-making, communication and inter­personal skills with ability to interact with individuals at all levels.
• As Business Analyst, experienced in E-commerce, Banking and Pharmaceuticals domains.
• Skilled in Business Process Modeling, Use Case modeling, Data Modeling, Project Management and Change Management.
• Involved in conducting various JAD sessions with business users and separately with development & QA teams.
• Experienced in performing demos for Software Training, QA testing, System Testing, troubleshooting of client server and Web-based applications.
• Transformed business requirements into functional specifications, focusing on workflow analysis and design, business process re­engineering, UI design, and process flow modeling.
• Involved with Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP) in agile environment.
• Hands on experience in using SQL Queries, Stored Procedures, Triggers, Views, Indexes in SQL Server with a strong understanding of data & analytics.
• Worked efficiently on multiple projects spanning over different releases at the same time.
• Experienced in performing Business Process Reengineering/Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• In-depth knowledge in the Investment Banking Industry, Project Finance, Credit Card Industry, Mortgage Loan Origination, Loan Servicing, Treasury Services, Brokerage Services, Commercial Banking, Retail Banking, Asset Wealth Management, Cash Management, Capital Market and Credit Risk Fundamentals.
• Handled production support from business team for critical & high priority production tickets.
• Extensive knowledge of Design Patterns, Structured and Object-oriented Analysis and Design.
• Expert in MS Office Products such as Word, Excel, Project, Power Point, Access, & Visio.

WORK EXPERIENCE:

Confidential, Orlando FL

Software Project Manager

• Managed the schedule, scope, budget, quality, and forecasting of complex projects through Agile SDLC phases.
• Oversaw between 10 to 15 projects simultaneously; managed full life cycle of projects from inception through completion.
• Developed and monitored project plan requirements; reviewed billing and contracts.
• Identified client’s needs in order to recommend the most effective production based on individual project budget.
• Displayed Confidential 's core values to our customers, partners and teammates.
• Developed Otsuka's project plans and assumed responsibility for project profit and loss. And provided project turn-around expertise at the customer site with an emphasis on regaining customer confidence.
• Monitored Otsuka and Gilead project's activities and advised staff of issues due to resource availability.
• Worked with change management and transition teams to implement training and integrated legacy systems with new systems and processes.
• Effectively communicated project scope, schedule, and budget with both customers and contractors.
• Estimated and project managed implementations of Software solution development and Met customer deadlines and Agreements.
• Identified clients' needs in order to recommend the most effective production based on individual project budget.
• Developed relationships with clients, agencies and their integrations partners.
• Coordinated and scheduled client meetings using Skype, Join me, and Webex.
• Worked with clients to assist in moving their organization from one level to higher.
• Partnered with Business Partners and Offshore Development Group throughout the project that boosted our deliverable on time
• Successfully collaborated with developers, DBA's and technical team to perform root cause analysis of all issues.
• Worked through the full software development life cycle, including requirements, design, development, and product testing and production deployment.
• Worked with team of .NET developers, achieved excellent performance and productivity results.
• Ensured customer satisfaction of information technology solutions by managing the details of overall project schedules and deliverables.
• Developed and managed the project plan, including project scope, development/delivery schedule, resource requirements, integration efforts and budgets ensuring successful product implementation
• Led development of processes and forms that supported full SDLC life-cycle for IT during stand-up of IT Project Management Office (IT PMO).
• Conducted UAT - defined, coordinated and executed UAT against business requirements. Documented test results and developed remediation plans.

Environment: Jira, Salesforce, MS Visio 2007, MS Office 2007, MS Project, Outlook, Skype for Business, ALM, .Net

Confidential, Glenview IL

Project Manager -Remote

• Provided directions and goals to the group and interacts with stakeholders both internal and external.
• Demonstrated skills in people development & resolving conflictswith leadership and strong interpersonal skills.
• Ability to communicate advanced and complex concepts and ideas persuasively and concisely to all levels of the business.
• Conducted all phases of software development process (Requirements, Scope, Design/Plan, Develop, Test, and Customer Acceptance.)
• Experience managing budgets, plans, teams and complex time-sensitive deliverables and deadlines
• Tracked record of leading, thinking strategically, innovating, acting with integrity, and exceeding client expectations.
• Assessed risks, identifies issues and solutions to timely, and efficiently achieve program goals or project objectives while maintaining quality standards.
• Planed and scheduled work ensure the completion of intermediate milestones and overall project or program in timely manner.
• Monitored progress against schedule, determines, and takes remedial action as appropriate.
• Coordinated and prioritized utilization of resources with other functions.

Confidential, Lakeland FL

Business Analyst/ Project Manager

• Gathered requirements and conducted interviews with business users and Project Manager to understand the needs of the application.
• Designed data flow, mapping design documents and ETL process to extract data from sources and store them to staging tables and also designed ETL process to transform and load data into Data warehouse.
• Functioned as the primary liaison between the Business line, operations, and the technical areas throughout the Project Cycle.
• Worked on various applications and Conducted Gap Analysis between “As is” and “To be” process for the applications. Participated in the Logical and Physical Design sessions and developed Design Documents.
• Used Web Service that checks the background of a vendor.
• Identified and analyzed business problems and defined the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate
• Used SOAP and WSDL for web services.
• Created role based matrix for these applications and worked with the developer to create applications supporting these roles.
• Responsible for business process modeling, process mapping.
• Created DCR (Document collection repository) diagrams in MS Visio to understand the inbound and outbound files, uploading of documents in the applications. Also created diagrams to depict the process flows and use case diagrams for applications related to each other.
• Acted as primary communication channel between business areas and Data warehouse group. Provided support to Data warehouse users to ensure that their needs/business requirements are being met
• Gathered data requirements for systems and overseen ETL processes using Informatica
• Coordinated data profiling/data mapping with business subject matter experts, data stewards, data architects, ETL developers, and data modelers. Identified opportunities for business process improvement and initiated efforts to make improvements.
• Analyzed data requirements, data accuracy and created specifications for the ETL team to load data into the target database and insisted them with source to target mappings and with the tables, columns and other database objects.
• Created documentation for Analysis reporting, architectural presentations, infrastructure specifications, strategy planning, risk analysis, contingency plans for company executives.
• Identified and analyzed business problems and defined the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining
• Proficient in creating user stories, epics, maintaining product backlogs and test cases in Agile methodology.
• Documented and tracked all product defects with use of SQL (reporting).
• Documented how to add/delete/modify existing users in an application and how to create access request through an internal approval based system & created BRD’s.

Environment: Agile, E-commerce Web application, SoapUI, Hybris, DB2, Quality center ALM, JIRA, SQL, Windows, IE, FF, Safari, Microsoft SharePoint, .Net, MS Visio, MS Office, Data warehouse, ETL, Informatics, Erwin, Web Service, MS Exchange, Microsoft Project, PL/SQL, UML and Data Stage, Iterative Process Methodology etc.

Confidential, Chicago, IL

QA Engineer

• Worked with teams in multiple locations including US, Europe
• Created test case that relate back to the task, insure that the test cases cover all the requirements
• Designed validation testing
• Tested cross browser applications
• Experience with T-SQL

Environment: JIRA, SQL, MS Word, Excel, MS Project, Windows XP, MAC.