SUMMARY:

Business system implementation project manager and business process expert with over 25 years experience in managing and scheduling implementation of global transactional systems, business intelligence solutions and process reengineering projects from inception to completion. Over 20 years consulting experience, working on clients’ sites with minimal supervision. Proven leader and team builder with strong problem solving, consensus building, organizational planning, communication and interpersonal skills.

TECHNICAL SKILLS:

• Implementation Methodologies (PMBOK, Waterfall, RUP SDLC, SAP ASAP, CSC Catalyst, Agile/SCRUM)
• Risk and Issue Management
• SDLC
• Scope Management
• Project Scheduling, Control and Status Reporting to Steering Committees
• Resource Management
• Portfolio Management
• Product Management
• Organizational Change Management
• Development of RFI/RFP’s
• Budget Definition and Control
• Data Migration
• Infrastructure design and management
• Project procurement and contract management
• Project Charters and SOWs
• RUP
• MS Project, MS Project Server, Excel, Word and PowerPoint, SharePoint
• Cognos
• Crystal Reports
• ChangePoint
• Training, UAT and Organizational Change
• Process Decomposition, Documentation and Analysis
• Six Sigma
• GAP Analysis
• Initiative Prioritization and Roadmapping
• KPI Development
• Workshop/JAD Facilitation
• Infrastructure Management
• Executive Presentation
• Data Warehousing and Business Intelligence
• Supply Chain Management Expertise:
• Strategic Sourcing and Supplier Relationship Management (P2P)
• E - commerce (C2B, B2B)
• Order Management
• Product Lifecycle Management (PLM)
• CRM
• Demand Planning
• Capacity Planning
• Order Fulfillment
• Forecasting and Planning (APS, MRP, MPS)
• MES
• Inventory and WMS
• Logistics and Distribution
• MS Excel, Word and PowerPoint
• Visio
• 3rd Party Logistics
• Automotive
• Chemical Manufacturing
• Consumer Packaged Goods
• Federal / Defense
• Heavy Manufacturing
• High Tech Manufacturing
• Retail
• Software Development
• Wholesale Distribution

PROFESSIONAL EXPERIENCE:

Confidential, Cedar Rapids, IA

Project Manager

Responsibilities:

Set-up and managed a multi-million dollar implementation of Infor M3 ERP system for a food and beverage company. Responsible for all project management activities including project planning, budget management, project team management (both in-house and third-party), organizational change management and training planning. Managed gathering, documentation and solutioning of business process requirements in preparation for configuration of the ERP system or development of new processes.

Confidential, Golden, Colorado

Project Manager

Responsibilities:

Responsible for leading the enterprise wide replacement of SAP with QAD ERP SaaS project in Tokyo, Japan using waterfall methodology with MS Project. Responsible for project management duties (charter, project planning, budgeting, project task execution, risk and issues management, scope management, etc.) as well as ensuring that the global core model was met with regard to business process changes within the Japanese organization using RUP SDLC. These changes included all aspects of business transformation and documentation using six sigma, including Order management, CRM, supply chain management (demand and capacity planning, PLM, manufacturing planning and execution MES, supply planning), WMS, TMS, finance and cost management, and business intelligence using Crystal Reports. Managed software modifications using Agile/Scrum methodology. Managed infrastructure operations. Developed KPI’s for future operational measurement. Wrote RFP, SOW’s and managed 3 rd party service provider team from QAD. Prepared user group for organizational change management, including organizing training and education programs, User Acceptance Testing and project marketing. Migrated data from SAP to QAD system.

Confidential, Elizabethtown, KY

Sr Implementation Consultant

Responsibilities:

Multi-site implementation of full-suite QAD ERP SaaS system. Responsible for the enterprise wide implementing the manufacturing, manufacturing execution and distribution solutions for QAD’s ERP/ MES / Supply Chain system. Responsible for business process analysis and documentation using six sigma, product configuration and data load. Developed KPI’s for system effectiveness measurement. Used Agile/Scrum methodology for system modifications. Also responsible for assisting with working with user to develop UAT test cases, train-the-trainer programs and end user training. Migrated data from legacy to QAD system.

Confidential, Providence, RI

Project Manager

Responsibilities:

Responsible for managing organizational change for a cloud hosting company using waterfall methodology using MS Project. Documentation and maintenance of communications, training and user acceptance test schedules using SharePoint user portal. Worked with users to develop test cases for UAT. Worked with business leads to develop training programs.

Confidential, Chicago, IL

Program Director

Responsibilities:

Responsible for managing and documenting all new and on-going relationships with customers for a cloud-based, e-commerce portal Supply Chain solution provider including business process analysis and documentation of new client requirements and management of modifications and deployment of software. Managed enterprise wide portfolio of implementations of NTE’s SaaS cloud-based applications Using MS Project. These changes included all aspects of business transformation, including order management, supply chain management (demand and capacity planning, manufacturing planning, supply planning), WMS, finance and cost management. Managed client steering committee meetings. Maintenance of resource pool and resource utilization. Managed infrastructure operations. Maintenance of project plans, charters, budgets and schedules, risk and issues management. Management of product development and maintenance of the Supply Chain (Transportation Management, PLM, WMS, MES, OMS, CRM, MRP (demand, capacity and supply planning)with Imbedded KPI’s with product and cloud portal infrastructure, networking and system infrastructure using Agile/SCRUM and RUP SDLC methodology using Clarity. Managed SCRUM stand-up meetings for 2-week sprints. Responsible for pre-sales consulting, requirements definition and project management. Managed risk and risk mitigation. Management and execution of training and organizational change management. Migrated data from legacy to NTE system.

Confidential, Greensboro, NC

User Acceptance Test Project Manager

Responsibilities:

Responsible for managing and documenting results for the User Acceptance Test phase of an enterprise-wide SAP ERP implementation using waterfall methodology with MS Project. Worked with users to develop and execute use cases using a SharePoint user portal. Reported finings and collected, resolved and retested issues using HP Quality Center. Worked with user/testers to achieve sign-off of processes and system functionality.

Confidential

Principal Consultant - Program Director / Project Manager

Responsibilities:

Responsible for day-to-day planning and scheduling deployment phases for the Confidential Air Force's Expeditionary Combat Support System (ECSS) service-wide Oracle ERP implementation using waterfall methodology with MS Project Server. Responsibilities included maintaining MS Project schedules to create an Integrated Master Schedule on MS Project Server. Plans were statused to support earned value management in compliance with ANSI 748.

Confidential

Managing Consultant

Responsibilities:

Responsible for developing, documenting and socializing a global deployment strategy for SAP FI/CO financials, BI (Cognos) and indirect procurement in order to provide world-wide financial visibility for General Motors, unite the enterprise on one financials footprint, and consolidate indirect spend. Process covered included Order-to-Cash, Procure-to-Pay, Invest-to-Divest and Record-to-Report. Modules included SD, MM, PP, FI/CO. Estimated $100 million in savings on indirect material procurement consolidation.

Confidential, Charlotte, NC

Project Manager

Responsibilities:

Project Manager and Portfolio Manager for an enterprise-wide SAP transactional and business intelligence applications implementation for a multi-billion dollar global electronics manufacturer using SAP ASAP and RUP SDLC methodology using waterfall methodology. PM tasks included production charter, SOW, Scope and Budget management. SAP modules included SD, APO, CRM, MM, PLM, MES, PP FI/CO, WMS, TMS as well as constructing and populating a data warehouse using ETL and business Intelligence (Cognos) using RUP SDLC. These changes included all aspects of business transformation using six sigma, including supply chain management (demand and capacity planning, manufacturing planning, supply planning), finance and cost management. Developed KPI’s to measure new process effectiveness. Responsible for managing schedule using MS Project, budget, program procurement and implementation methodology, as well as providing business process analysis subject matter expertise and documentation for supply chain management. Developed RFP for 3 rd party vendors and managed 3 rd party system integration team from IBM. Developed a data warehouse using ETL with a Cognos front-end. Managed infrastructure installation and operations. Managed system modifications using Agile/Scrum methodology. Responsibilities included supervising setting up environments for development, test and production, User Acceptance Test, Conference Room Pilot, and ensuring user scripts and scenarios sufficiently reflected business requirements. Managed network and technical infrastructure build-out and supervised unit and system stress testing using Mercury/SAP Loadrunner and Test Director Applications. Managed risk and risk mitigation. Matrix-based team included both company and 3rd-party participants. Managed Weekly Steering Committee meetings. Responsible for developing and implementing organizational change management effort in conjunction with this program. Developed and implemented post go-live support processes and systems. Data migration from legacy to SAP.

Confidential, Menomonee Falls, WI

Project Manager

Responsibilities:

Project Manager and portfolio manager for multi-project software implementation project for a major retailer using waterfall methodology. These projects included best of breed discount optimization, store mix optimization and warehouse and distribution optimization. Responsible for overseeing and documenting all aspects of program, including matrixed resource identification and deployment, client engagement management, business process analysis, data warehousing, ETL, business intelligence (SAS) program procurement, organizational change management, inter-departmental coordination and ensuring that all projects are on time and on budget using MS Project. Managed risk and risk mitigation. Managed infrastructure set-up and operations for new applications using RUP SDLC. Supervised network and system infrastructure activities for the new system. Managed Weekly Steering Committee meetings. Managed system development test program for new solution applications as well as User Acceptance Testing and Conference Room Pilot programs.