SUMMARY:

• 8+ years of global scale IT consulting within fortune 100 companies in areas of Project management, analysis for front - end web portal, back-end application development and infrastructure solutions.
• Result-orientated project manager with domain experience that includes technology consulting, financial, insurance, healthcare, human resource, supply-chain management, scientific research and eCommerce.
• Diverse experience and skilled in managing all aspect of projects/portfolio, budgeting/forecasting, roadmaps, project planning, risk/issues mitigation and relationship management with business stakeholders and vendors.
• Proven ability to manage and oversee end-to-end executions across dynamic and global organizations. Experienced in creating and leading teams from multiple disciplines and creating vision, strategies and plans amidst robust growth, innovation and change.
• Extensive knowledge of PMP, Agile-Scrum, waterfall, Iterative, SDLC processes & methodologies.

TECHNICAL SKILLS:

Software: MS Word, Excel, Access, Power Point, outlook, Project, MS Visio

Business Applications: PeopleSoft, Plainview, RQM, Clear Quest, SharePoint, Taleo, Hire bridge, WebEx, Lawson, Salesforce.com, Atrack, Team Track

Languages: Working knowledge of C, C++, Java, SQL, Oracle, HTML, Visual Basic, Visual C++

Operating Systems: UNIX (Solaris), Windows (95, 2003, XP)

PROFESSIONAL EXPERIENCE:

Confidential, Hartford, CT

Enterprise Project Manager

• Successfully upgraded/decommissioned servers off the network. Managed enterprise Windows 2003 OS / SQL 2005 database and application servers across 66 functional areas within the organization.
• Manage and oversee all aspects of project planning, review vendor’s SOW/Contracts, Gap analysis, infrastructure requirements elicitation (hands on), stack analysis, code, testing, production implementation, warranty and decommissioning of servers.
• Manage tasks related to kick-off meetings, capacity planning, demand management, server build, database/application installation/configuration and restore/backup through to server hand-over to business area.
• Review and guide teams on project plan, test plan/ test strategy, perform gap analysis to streamline Master project plans per We Deliver (SDLC) methodology.
• Review/track all phases of execution and provide reporting matrices to management. Ensure cross teams (3 different vendors, internal IT and business team) updates/provides matrices to requested.
• Mitigate pertinent risks, issues, action and decisions with onshore and offshore vendors, business areas, technical support and enterprise upgrade project team.

Confidential, Wallingford, CT

Enterprise Program Management Office (EPMO) - Project Manager

• Successfully implemented, managed HIX (Healthcare Exchanges) program, an initiative for ACA within Sales Distribution and Retention (SDR) program; a front-end web portal offering products & services to customers.
• Managed multiple portfolios of projects for new application development (Iterative/Agile methodologies) with an IT budget of $2-10 million.
• Projects include Sally/Siebel data-warehouse (customer marketing database), membership/enrollment, actuarial/ratings, renewal/transition, products by customer demographics/states.
• Managed resources & oversee project test execution for deployment readiness, provide training to onshore and off-shore (Mexico & India) testing leads; teams spanning across USA, Mexico and Asia.
• Conducted kick-off meetings and hosted daily defects review meetings as GO/NO GO status reporting to business sponsor and senior leadership team prior to implementation.
• Risk & Issue mitigation, defect management and process improvement for all tracks across the program
• Reviewed and track project scope, test plans, test scripts inventory with the project teams
• Conduct daily meetings with multiple application/project leads related to coding, change management, QA/UAT, business and production validation and operational readiness activities
• Attended BRD, wire-frame review/user story, use-case’s, test-planning/test-scenario walkthrough meetings on Legacy systems and ACA compliant applications
• Track and manage test data requirements with data provisioning team and back-end systems team
• Ensure test leads are following the testing best practices per Lean Methodology by utilizing Rational Quality Manager (RQM), Clear Quest and SharePoint reporting dashboard
• Attended daily triage calls with IT, analysis, development, testing, release management and post production team and mitigate any issues quickly and effectively.

Confidential, Trumbull, CT

EPMO Cross Application Manager

• Manage Health Care Reform and other internal projects within enterprise program management office:
• Successfully managed multiple Health Care Reform (HCR SBC) project with budget of $2-$10 million and Fresh Start/Call Center application development and enhancement projects within a compressed timeline.
• Managed matrix onshore/offshore resources related to project milestones and managed portfolio of cross applications/project for large business transformational technology initiatives
• Managed project plan/charter, budget, forecasting, scheduling and reporting utilizing Plainview, Prompt, SharePoint and MS Project.
• Effectively managed status reporting, meeting facilitation and communication to senior management
• Tracked financials actual versus forecasted, change request and generate dash-board SharePoint reports
• Reviewed & track business strategy, BRD, milestones of cross ASG teams and report to program office
• Provide/maintain effective risk mitigation and issue management, actions and decisions across project/program management teams

Confidential, Durham, NC

IT Project Manager

• Successfully implemented multiple highly visible new scientific software development/web portal projects EQAPOL, IQA, Antibodyome DNA Protocol Database) budgeted US$ 50k-1 million plus.
• Successfully completed infrastructure projects related to server upgrades, firewall/security and anti-virus patch.
• Managed stakeholder relationship with vendors, application development team utilizing agile methodology; conducted daily meetings, tracking status updates and reporting of execution to leadership team.
• Conducted meetings of Agile Scrum/Sprint package of development, review sprint backlog and sprint retrospective.
• Testing support in writing test-cases & hands-on-testing, UAT & Production support tasks completion and risk/issue mitigation.
• Collaborated business SME’s, customers and external research institutes or affiliates for requirements specification and system analysis. Hands on writing BRD (business requirements documentation).
• Attended IT risk assessment with NIH auditor and the host-server infrastructure team. Prepared & presented necessary federal compliance documents per FISMA, HIPPA & NIST standard.
• Managed scope, cost, schedule, deployment, performance to ensure success & acceptance by the business
• Attended bi-weekly steering committee meetings and all other team meeting. Travel as required.

Confidential, Hartford, CT

Project Manager

• Managed software/Web application development projects, relationship management with business stakeholders and vendor management related to ecommerce site projects.
• Managed project charter, requirements analysis, budgeting, process mapping and implementation
• Conducted kick off meetings and daily review meetings with cross application team referring project status, risks/issues/actions/decisions and track project deployment status
• Managed distributed resources onshore & offshore teams on project deliverables, provide guideline on project plans and WBS activities as required
• Managed QA/UAT testing of the application packages prior to implementation, mitigate post production support issues related to requirements gap or system/server performance.
• Track change management requests, generate reports to executives on weekly basis
• Conduct meetings with clients, vendors and other internal/external business associates

Confidential, Glastonbury, CT

HR/IT Consultant

• Supported an IT consulting and supply chain management team. Proactively worked on placements of resources, recruiting functions, business development & off-shore solutions
• Meeting facilitations, resource management, on-boarding resources, documentation per compliance procedures
• Managed and initiated projects for more effective report-analysis using relational database queries.
• Generated weekly, monthly & quarterly reports using Excel, PowerPoint & WebEx
• Contributed to number of work-flow process improvement projects
• Relationship management with clients, vendors, and other business units

Confidential, Hartford, CT

HR/IT Consultant

• Major individual contribution lead to portfolio’s (Internal Consulting) margin increase to 147% in first quarter.
• Filled requisitions and completed projects across the portfolio with regards to recruiting & IT projects
• Primarily involved in IT recruiting functions, resource management and IT process improvement projects.
• Project planning, requirements gathering, resource hiring and resource placements across portfolio.
• Collaborated with SME’s: IT, procurement, Compliance and PMO with various functions & deliverables
• Documented procedures, compiled corporate & federal compliance (EEO, OFCCP) documents
• Acted business analyst of Lawson to PeopleSoft migration projects; attended JAD sessions & gathered high-level requirements and performed UAT.
• Lead HTSC website enhancement projects of “hiring events”, job-postings etc.
• Point-of-contact for numerous projects and reporting matrices to VP’s and CEO.
• PMO reporting to portfolio managers and senior leadership team.