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Internal Program Manager Resume

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Manager with professional experience in the areas of business development, financial analysis, audit preparation, customer service management, and project management, ready to take the next step in working with a creative and dynamic organization.

Professional Experience

Internal Program Manager for VSOE Compliance, Confidential Fort Collins, Colorado

(February 2008 – June 2010)

  • VSOE Compliance analyst for HP software division ensuring adherence to company policies relating to Vendor Specific Objective Evidence for Support contracts
  • Performed financial analysis and metric reporting on compliance trends
  • Reviewed data for accuracy and completeness
  • Researched anomalies and other unique transactions
  • Created and updated process documentation
  • Provided upper management with suggestions for workflow improvements
  • Fulfilled requests from external auditors
  • Trained new employees
  • Asset Contract Validation
  • Revenue Reporting
Consultant, Business Development, Confidential

Fort Collins, Colorado

(February 2007 – February 2008) Providing Systemic development
  • Proposals / Bidding/Contracts
  • E-Commerce
  • Marketing Analyst,
  • Sales & Customer Service
  • Software Systems Analysis
  • Policy and training manual review and production
Customer Service and Sales Operations Manager, Confidential Fort Collins, Colorado (December 2002 – December 2006)
  • Providing and managing sales
  • Project Management
  • E-Commerce
  • Maintaining worldwide customer relations
  • Market Analyst
  • Established Customer Service process from Sales through Shipping.
  • Trained new employees
Education and Professional Development
  • Master of Science in Counseling and Human Development
  • Bachelor of Arts in Communication Arts/Marketing

Technical Expertise

Operating Systems: Windows 95-98, Windows 2000 Pro/server, Windows XP, Vista, Windows 7, Microsoft Office Suite (Word, Excel, Outlook, Powerpoint, Access) Peachtree 2007, Sage ACT 2006, VPN communication networking, DBA Manufacturing, Mercury Siebel 7.5, Centerpoint, SAP (HPSIC).

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