SUMMARY:

• Project Manager, Implementation Coordinator, Scrum Master with experience using Microsoft office suite, exceptional communication skills with an eye for detail, and a high level of project management and IT skills. Able to demonstrate high attitude, honesty and dedication towards any project working along with other Project stakeholders and other team member in a pro - active disciplined manner.

TECHNICAL SKILLS:

• Coordinate IT Projects such as Software Implementation Roll-out, Maintenance Releases, UI Upgrades,
• Desktop Roll Out and Application Upgrades
• Experience working as Scrum Master
• Ability to set clear performance standards, and hold team members accountable, while keeping team engaged and on task
• Excellent team player and team builder with strong interpersonal skills
• Experience Championing Agile Principles with multiple scrum teams
• Experience in conducting requirement gathering and technical documentation development.
• Versatile with VIP, PMI PMBOK, SDLC methodology and AGILE methodologies
• Project Scheduling and planning using MS project
• Implementation of VIP methodology across multiple software development projects
• Versatile with IOC, Functional and Regression testing for multiple software development projects
• Experience with National deployment of applications within VA
• Solid interpersonal skills - able to establish strong working relationships

PROFESSIONAL EXPERIENCE

IT Project Manager/Scrum Master

Confidential, Austin, Texas

• Coordinated National deployment of new IT capabilities to over 142 VA medical clinics across the United States—deployment plan created and executed—oversaw training development and deployment of application Nationwide —expanded user base to over 500 new users- awarded the Department of Veteran Affairs Certificate of Appreciation for Outstanding Management Support.
• Directed cross functional team members on Agile methodology to ensure successful development of software capabilities across multiple product lines within a directorate
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Engage with Product Owner to define project scope and objectives
• Works effectively with others to remove delivery team roadblocks
• Guides team through continual improvement process
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Empower the team to make system and process improvements captured in sprint retrospective meetings
• Remove obstacles for developers and testers
• Use key Scrum metrics (burndown, velocity) to help deliver committed work
• Manage sprint backlog items and tasks
• Coordinated end to end release process with CM team
• Used IBM Rational to manage multiple projects and release requests
• Used IBM Rational to track and store Release documentation and procedures
• Managed team of Developers to ensure Release requests are sent out on time and get approval for deployments
• Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
• Monitored Deployments with assistance from CM team.
• Reported Deployment progress and testing progress to upper leadership
• Created project artifacts such as the Project management plans (PMP), staffing plan and schedule.
• Scheduled/facilitated meetings, creating agenda, recording meeting notes and following up on action items
• Used Visual studio to track progress of projects before we changed to using IBM Rational
• Preformed transition efforts to VIP methodology by facilitating scrum meetings and implementing Agile principles
• Implemented new process to communicate to 142 VAMCs during training sessions which streamlined the communication process to a single POC
• Implemented informational websites and meeting series to convey information to 142 VAMCs - improved communication during roll out
• Established new prototype processes for future enterprise implementation efforts
• Participated in review of SOPs for PM Playbook to enhance onboarding activities for new hires
• Briefed Senior Executives during weekly reviews and got increment approval and progressed to next project milestones
• Presented weekly slides to leadership on progress of project and escalated any issue encountered to appropriate functional leads
• Controlled the implementation email inbox and provided timely response to emails from 142 VAMCs during national roll-out of IT capabilities

IT Project Coordinator

Confidential, Maryland

• Worked with management to create project artifacts such as the contracts, estimates, proposal and schedule.
• Worked with project team to identify project deliverables, milestones and dependencies
• Identified potential conflicting project priorities (tasks, resources, schedule) and proactively resolve them
• Created weekly project management reports using MS Office Suite and upload all project related document on the ECM.
• Assisted on multiple projects by creating the schedule and preparing project team discussion materials.
• Worked with project team and vendor to ensure that Linwood business requirements and expectations are met.
• Worked with SME to identify and resolve issues and act as keeper of project issue log and change control items
• Facilitated the Change Management Process and act as the point of contact between the team and management
• Provided project support in scheduling/facilitating meetings, creating agenda, recording meeting notes and following up on action items

IT Project Coordinator

Confidential

• Created a Method of Procedure for the rolling out new laptops, Card scanner and smart device.
• Met with the technical team to determine what devices were due for upgrade.
• Met with the technical team to determine what laptops, desktops, smart devices that need to be updated
• Responsible for collecting, creating and controlling all documentations that are related to the various activities on a project.
• Ensured that changes go through the Change Control Management and compliance.
• Created schedules on Excel, highlighting risk in red and creating a mitigation plan
• Ensured that assigned projects are defined, developed, tested, documented, and implemented following quality standards and scheduled time lines.
• Negotiated for resources for projects and communicates with functional managers regarding resource availability, workload, and performance.
• Managed departmental staff, other functional resources, and consultants during all phases of project.
• Created monthly project reports using MS Office Suite to illustrate project health and key milestones.
• Developed, communicated, and monitored project implementation schedules, and resource plans.
• Ensured project compliance to company best practices.
• Met with the Project team to obtain weekly updates and maintain issue tracking
• Facilitated project related activities such as vendor meetings, project presentation and status report.
• Monitored and maintain budget with a Project Cost Controller.
• Assisted project team all through the project and assist with general administration duties.

IT Project Coordinator

Confidential

• Identified need for changes and revises within established guidelines/policies as appropriate.
• Performed ongoing review of project status; identified project risks.
• Developed, recommended and implemented risk mitigation solutions as approved and as appropriate.
• Interfaced with team members and stakeholders to anticipate and manage changes to projects such as but not limited to, technical requirements, business requirements and schedule.
• Provided full cycle project controls service from initial planning through detailed scheduling and change management
• Implemented consistent planning, scheduling, and resource management processes to meet varying project sizes, scope, and needs.
• Created weekly and monthly status reports.
• Prepared task line and review it with time line specified on the project roadmap.
• Prepared meeting agendas and took down meeting minutes