SUMMARY:

• Over 8+ years of experience in IT field with versatile, cross - platform experience in implementing SAFe Scaled Agile framework, system implementation, project management, administration, and software testing, for diverse clients.
• Implemented Scaled Agile Framework, Scrum, XP and Kanban; proficient in Agile Principles and Values.
• Coached teams in adapting to agile mindset and Scrum execution. Used motivational, consultative and educational techniques used to help teams improve their understanding and execution in an agile environment.
• Proficient in liaising with Business Owners, Product Owners, Subject Matter Experts, Users, Scrum Master, Architect, Developers, QA Testers and Deployment Team during different phases of SDLC.
• Exceptional presentation skills on status reporting, highlighting risks, issues or challenges potentially anticipated ahead of their occurrence to any level leadership teams and other important business stakeholders
• Identified and resolved impediments, tracked progress, worked with Product Owner to groom the product backlog, facilitated release planning, and delivered high quality tested software with Agile teams.
• Accomplished in coaching, influencing, and motivating others to deliver high quality products and services to customers.
• Strong knowledge of Project management skills such as time estimation, task identification, and scope management.
• Proficient in requirement gathering using different elicitation techniques including JAD and creating Business Requirements Documents, Functional Requirement Documents, System Requirement Specifications, and Non-Functional Requirement Documents.
• Optimum use of documentation to avoid any form of miscommunication or misinterpretation during the entire software development process.
• Expertise in UML Modeling such as Use Cases, Activity diagrams, sequence diagrams, class diagrams.
• Proficient in creating requirements traceability matrix (RTM), what if, fish-bone analysis.
• Proficient in conducting GAP analysis using AS-IS and TO-BE business, Impact analysis, Risk analysis.
• Experience in developing surveys and interview questionnaires for interviewees and selecting the target population segment.
• Proficient in creating and executing UAT test cases, developing test plan, managing defect tracking, assisting Quality Assurance team.
• Exposure in creating and analyzing Data flow diagrams, and Entity Relationship diagrams.
• Articulate communicator and facilitator who can fluently speak the language of both people and technology, blending technical expertise with interpersonal skills while interacting with the cross-functional teams and customers.

TECHNICAL SKILLS:

Methodologies: Agile, SAFe, Scrum, Kanban, XP, Waterfall, RUP

Tools: Jira, VersionOne, TFS

Business Skills: Business Process Analysis & Design, Gap Analysis, Impact Analysis, Data Modeling, JAD/JRP Sessions Requirement Gathering, Customer Liaison, Requirement Extraction, and Use Case Modeling

RDBMS and Databases: SQL Server, Sybase MS Access, Oracle

PROFESSIONAL EXPERIENCE:

Confidential, Owings Mills, MD

Sr Scrum Master/ Agile Coach

Responsibilities:

• Conducted Agile Training sessions for team members.
• Created materials for Scrum and Kanban teams. The training materials include team practices, engineering practices, scaling practices, tool practices, reporting practices and ceremonial practices.
• Worked with Agile Craft to improve the tool for Agile/Scrum/SAFe Teams, Business and Management. The company’s lighthouse partner. Developed courses and gave Agile/Scrum/Kanban/Lean/XP training.
• Facilitated all Scrum ceremonies (Release Planning, Sprint Planning, Daily Scrum, Backlog grooming, Sprint Review, Sprint Retrospective and Release Closeout)
• Mentored the PO to write User stories and create and prioritize the product backlog.
• Facilitated various team-building activities to improve dynamics, morale and productivity.
• Helped the Product Manager in identifying potential cross-pillar dependencies, risks and solution for mitigation approaches.
• Worked extensively with Quality Engineering to ensure Zero Defect Releases.
• SharePoint Administration: user setup, security permission, site configuration. SharePoint Training: Trained all staff on tool features and business agreed upon usage. Documenting: Change Release Process, Document Control Plan, Project Charter (Template) Process Definition (Template), SharePoint User and Admin Guide and Document (Template) Deliverables Log.
• Encouraged both, internal peer review and external reviews of use case specifications and in the process clarifying the finer details of the requirements.
• Involved in developing test plans, test conditions and test cases to be used in testing based on business requirements using Quality center.

Confidential - Owings Mills, MD

Sr Scrum Master/ Agile Coach

Responsibilities:

• Initiated the implementation of Agile-Scrum framework across multiple teams.
• Worked with other Scrum Masters and development managers to assess the enterprise agile maturity and to develop a plan to advance it that included the adoption of Scaled Agile Framework (SAFe).
• Worked with product owners to groom the product backlog and to plan for sprints. Coached in defining user stories and estimation using story points. Helped Product Owners prioritize User Stories based on its business value and ROI
• Created & implemented release calendar for the major, minor & expedited releases using.
• Facilitated all Scrum ceremonies (Release Planning, Sprint Planning, Daily Scrum, Backlog grooming, Sprint Review, Sprint Retrospective and Release Closeout).
• Helped create Data Flow Diagrams for multiple applications.
• Extensive interactions with the client and the management teams to understand the business needs.
• Involved in designing Use Case Diagram, Class Diagram, and Sequence Diagram for project documentation.
• Participated in User Acceptance Testing (UAT).
• Functioned as the primary liaison between the business line, operations and the technical areas throughout the product cycle.
• Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective.

Confidential- Lenexa, Kansas

Sr. Scrum Master

Responsibilities:

• Initiated the implementation of Agile-Scrum framework across multiple teams.
• Worked with other Scrum Masters and development managers to assess the enterprise Agile maturity and to develop a plan to advance it that included the adoption of Scaled Agile Framework (SAFe).
• Worked with product owners to groom the product backlog and to plan for sprints. Coached in defining user stories and estimation using story points. Helped Product Owners prioritize User Stories based on its business value and ROI
• Facilitated all Scrum ceremonies (Release Planning, Sprint Planning, Daily Scrum, Backlog grooming, Sprint Review, Sprint Retrospective and Release Closeout).
• Developed budget planning report & timelines of the project by conducting walk-through sessions and meetings involving various leads from Development, QA and Technical Support teams.
• Developed and managed project plans, schedules, issues log created and business-technical conflicts.
• Involved in creating Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development.
• Worked as a User/Customer advocate and negotiated with user as well as the technical team and management staff to resolve any outstanding requirement conflict during the whole SDLC process.
• Involved in conducting joint requirements planning (JRP) sessions as a facilitator to gather requirements from the business area and to discuss different critical success factors of the project like Operational Feasibility Analysis, Technical Feasibility Analysis, Cost Benefit Analysis & etc.
• Conducted user interviews, gathered requirements, and analyzed the requirements by using Rational Rose, Visio and Requisite pro.

Confidential, Norwalk, CT

Salesforce Business Analyst/Admin

Responsibilities:

• Involved in project as a Business Analyst to understand the business needs and objectives of the system and interacted with the end client/ users and stakeholders, involved and gathered requirements for integrated system
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards (Data Analytics).
• Worked on Standard objects such as Leads, Opportunities, Accounts, Contacts associated with Sales Cloud.
• Assisted in navigation mechanisms for use with developing information architecture.
• Created page layouts, validation rules, email templates, workflows, approval processes and lead assignment rules as per the Business requirements.
• Created search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Creating and managing profiles, roles, visibility settings.
• Performed user acceptance testing by conducting and leading Surveys.