SUMMARY

• Manage small to large scale training and development projects
• Expert on Microsoft Word, Excel and PowerPoint
• Expert on Adobe Captivate, Articulate, Camtasia Studio, Dreamweaver
• Expert in Performance Assessments and also Information Mapping
• Expert with Accelerated Learning techniques, including video and e-learning
• Proficient in web design and HTML; audio editing in Captivate, Adobe Presenter, Audacity
• Online writing and content creation

PROFESSIONAL EXPERIENCE

Confidential, Farmington Hills, MI
Training and Development Consultant/Instructional Designer April 2007 – Present

• Conduct needs assessments for training and development projects and/or performance improvement projects, recommending solutions for training and/or performance gaps
• Design, develop, implement, and evaluate curriculums, leadership and development programs, sales training and product training, which align with an organization’s objectives and improve ROI
• Provide management with recommendations and proposals, including information concerning the promotion, design and pricing of services, utilizing DMAIC and DMADV methodology
• Write winning proposals
• Create on line support sites for designers, supporting blended learning (Articulate Engage)
• Create websites using HTML, CSS, Captivate demos and simulations, Flash interactions and XML

Confidential,(Philadelphia, PA) (Contract Opportunity)
Instructional Designer

• Developed e-learning using PowerPoint for Adobe Presenter. (Cornerstone Learning Management System)

Confidential, (Bloomfield, Michigan)
Instructional Designer

• Conducted a needs analysis of appropriateness of manuals for coaching school
• Communicated with project sponsor to ensure goals and objectives for learning
• Developed training outlines and materials in a clear and concise format for instructor-led and computer-based settings, utilizing Captivate with imported PowerPoint slides as well as audio, rollovers, and interactivity buttons; HTML, CSS, Camtasia Studio, Articulate Presenter, and Articulate Quiz Maker
• Periodically reported results of course development project
• Created both development and deployment schedules for selected media

Confidential,
Training Project Manager/Lead Instructional Designer

• Collaborated with ILEC subject matter experts to develop both technical and non-technical training outlines, storyboards, and final course reviews, using ADDIE methods to insure learners’ achievement of terminal objectives
• Recruited, interviewed and selected human capital resources, managing 15 instructional designers nationwide with effective communication
• Managed project documentation at all phases of the project and utilized Captivate, Flash, Camtasia Studio for simulations , MS Project for project management, and Visio for charting purposes
• Provided direction to team members to ensure deliverables were completed at milestones
• Developed exercises that included simulations for interactive e-learning modules, ensuring that developed courseware was SCORM compliant

Confidential,
Human Resources Consultant

• Provided recommendations for the company’s vendor/content management system concerning user experience design and system administration, testing and evaluation, marketing, training and report generation, and utilization statistics
• Conducted formative evaluations to assess user friendliness, to include accessibility of information and content/vendor management system, responsiveness to users’ needs, and flexibility of content/vendor management system
• Recruited IT professionals

Confidential,Farmington, MI
Project Coordinator/Instructional Designer August 2003 – April 2007

• Created instructions, briefings, and presentations for management, focusing on current and future skills and on the job training (via discussions, case studies, role plays, and videos)
• Researched and clarified training issues and delivered employee training of industry classes
• Tested and evaluated new training materials for business services
• Applied Information Mapping methodology in converting existing training materials to web-based training, authoring writing standards quick reference document for instructional design team
• Created policies and standard operating procedure manuals, utilizing technical writing and information mapping; utilized Articulate Studio and Captivate for e-learning
• Designed and developed participant guides, facilitator guides and job aids for the company
• Supported inventory processes for achievement of organizational goals

EDUCATION 
MBA,BS Community Development,

COMPUTER SKILLS

Operating Systems: Windows 2003, Windows XP
Database: MS Access, Lotus Approach, AS400
Server(s): Sharepoint Server
Authoring: RoboHelp (basic), Dreamweaver 8
Publishing: Adobe Acrobat 7.0
Design: Adobe Photoshop, Adobe Illustrator, MS Paint, Fireworks, Flash, (basic) Action Script
Drawing: MS Visio
Screen Capture: SnagIT
Presentation: MS PowerPoint, Adobe Captivate, Camtasia Studio, Adobe Flash, Articulate Engage, Articulate Presenter, Articulate Quiz Maker, Adobe Presenter
Spreadsheets: MS Excel, Lotus 1-2-3
Other: Microsoft Project, Course Builder, Audacity, WebEx