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Agile (scrum) Coach / Mentor Resume

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San Antonio, TX

OBJECTIVE:

To engage in a discussion to understand the suitability of my profile for a team interested in adopting Agile/Lean principles for software development.

EXPERTISE SUMMARY:

  • Agile expertise: Combine Agile principles with organizational needs to consistently deliver minimum viable software. Contributions to the Agile and Lean community include blogging, tweeting and participating in conferences and seminars.
  • As a pragmatic Agile coach work with Business, Technology, PMO staff and Functional members and enable them visualize, understand Agile and As a Certified Scrum Professional, trained teams in Agile/Scrum principles and practices. Creatively facilitate retrospectives, release and sprint planning meetings, and other sprint ceremonies.
  • Work with teams to identify best methods for estimation, interpretation of burn down charts and velocity. Able to see the big picture in large scale Agile adoptions (100+ scrum teams)
  • Project Management and PMO: Ably combine various practices (Agile - Lean, Kanban, Scrum, SDLC, PMBOK guidelines, CMMI framework) to achieve timely delivery of scheduled releases and manage day-to-day operations of a large Data Warehouse; Work with PMO for resource planning, budgeting and resource allocation.
  • Product Ownership: As a trained product management professional, has expertise in creating roadmaps, project and portfolio planning, facilitate user design studio / storyboarding / think-storm / lean-coffee / fishbone sessions to generate product and program backlogs and identify risks, and dependencies. Ably negotiate with IT, business and various stakeholders to resolve and find solutions. Train and grow business analysts to facilitate requirements gathering sessions.
  • Process Improvement: 24 months of intensive experience in design and development of process improvement methods for a 60-member team, that led to the successful appraisal of their CMMI L3 maturity.

DOMAIN EXPERIENCE:

  • HealthCare & Life Sciences - Medicare (Part-D Claims, NDC, D.0, NCDPDP, NPI, Beneficiary, HPMS), Clinical Trials, Biotech, HIPAA
  • Software - Data Warehouse (ETL and ELT), Business Intelligence, Software product development
  • Offshore - Onsite-Offshore software development model, Call center, Back-office support

TECHNICAL SKILLS:

AgileLean tool: LeanKit Kanban, Pega-PMF

Databases: Oracle 6.0 /7.0 /8.0, Teradata V12.0, MS-Access

Requirements management tools: DOORS, Rational Requisite Pro

Other: Erwin, UML, Remedy, VSS, MS-Office, MS-Visio, MS-SQL, Testing tools, Cognos, Micro strategy

PROFESSIONAL EXPERIENCE:

Agile (Scrum) Coach / Mentor

Confidential, San Antonio, TX

  • As part of their PMOs Agile initiative worked with a team of Confidential Agile Evangelists and Agile Coaches (individuals specializing in process enablement, product management, engineering practices, project management, curriculum development, and training) to enable their Agile transformation.
  • For most part of her time at Confidential, Raje served as a mentor to their Leaders, Managers and Scrum Teams to identify opportunities to Scale Scrum across large efforts. These include ~> looking at Scrum beyond ceremonies; helping senior leaders set the tone of transition; help them read key indicators showing teams were maturing in Scrum execution; enabling project managers see patterns in team and product behavior and guide them to plan; highlighting the importance of enhanced communication between strategy / funding and execution teams; identifying and growing qualities in their leaders that would eventually help them become Confidential Agile Coaches; helping leaders see and adopt existing practices like leadership development programs / book clubs / focused requirements and strategy sessions / functional analysts peer reviews etc., as value addition to Agile adoption;
  • Her day to day activities include ~> Collaborate to develop and deliver training for Product Owners, Scrum Masters and Team members; coaching teams to understand the value of active listening during daily Scrum; helping tech leads to read unspoken language to identify impediments; working with offshore and third party teams to improve offshore - onsite - distributed and remote worker collaboration; practiced new techniques for identify and generating backlogs / understand scope / see the connection between the individual and their work; trained Scrum Masters to serve as “data collectors” even outside of key ceremonies; train interns in Scrum adoption; extensively used metaphors, humor, art and simple language to help teams internalize and adopt Scrum
  • Coached about 40 Scrum teams working on compliance, regulatory, all aspects of banking and finance.

Agile Coach / Senior Scrum Master

Confidential, NJ

  • As a member of the Scrum Competency center, I currently Coach multiple teams that have a combination of onsite/offshore resources and remotely located stakeholders. Apart from fulfilling the needs of the SCC, I coach and train junior scrum masters, work with Product Owners, Technical and Functional SMEs who are transitioning to Agile. Work with various center of excellences to develop best practices that can be adopted by all Scrum teams.
  • I am currently enabling Agile transition from Waterfall for a 30 member collocated group developing Pharmacy and Medical Audit software. This includes enabling Kanban boards for Executives and Managers; Scrum process for their distributed IT team.
  • I am also the Scrum Master for two teams and facilitate / enable necessary task related to sprint ceremonies (release and road map planning; daily scrum-of-scrum calls, sprint planning, task breakdown and estimates; demo and retrospectives; daily calls; interpret burn down charts and velocity;)
  • I also work with Delivery Managers to procure resources for my teams.

Lean-Agile Trainer / Coach

Confidential, VA

  • Clients include US Army Ft. Huachuca, Cognizant Software, Webassign, NC and Rail inc, NC
  • Co-facilitate two day instructor led classroom workshop on foundations, principles and practices of Scrum.
  • Create several classroom exercises to enable attendees participate and engage in class activities.
  • Co-create training material suited for various groups of attendees.

Development Lead

Confidential, MD

  • Team size: 10, Volume of data processed: ~100 million Medicare Part-D claims per month.
  • Implemented 6 major releases, 10 minor releases, operations and emergency fixes.
  • Operations: Monitor 5 independent ETLs (deployed on Teradata, Informatica and Mainframe). Use a combination of Agile-Lean principles along with SDLC, PMBOK and CMMI framework for software development and delivery.
  • Scrum Master / Team Lead: Work with developers, analysts and testers to facilitate code development, unit, system and integration testing, fixing bugs and defects. Participate in BI and Testing team daily Scrum meetings. Prepare estimates, remove impediments and road blocks for developers and testers.
  • Project Management: Work with PMO to develop strategic implementation plans, staffing and project schedule. Participate in weekly prioritization, release, risk identification meetings.
  • Data quality initiatives: Medicare Part-D data quality monitoring including purgatory, Support BI data requests.
  • Customer interaction: Co-ordinate with 6 external CMS contractors, CMS business and system owners and 3 down-stream teams.
  • COTS Analysis: Analyzed MKS versioning tool as part of CMS compliance initiatives, and recommended the implementation in the DDPS project.
  • Implement CMMI ML3 Process Improvement Initiatives.
  • Technologies/ Tools: ERwin, UML, Teradata SQL, MS-Visio, MS-Project, Mercury-Quality Center, Cognos Query Studio, Remedy, Share-point, VSS, SVN.

Project Manager

Confidential, VA

  • Work closely with the project sponsor to understand project scope
  • Evaluated Quickbooks, Peachtree and similar software.

Senior BA

Confidential, MD

  • Used lean principles to elicit requirements from Government customers and end users, and developed requirements documents using iterative processes.
  • Conduct and lead JAD sessions with business users, development team, and DMEPOS implementation contractors.
  • Work closely with Project Manager and the requirements team to evaluate Government source documents including Federal Registry, SOW, CON-OPS, and helped business users identify requirements.
  • Develop requirements based on CMS requirements writing guidelines / CMMI level (II) standards and wrote business, system, functional and non-functional requirements.
  • Development of traceability matrices, use case narratives, mapping events to use case narratives and project glossary.
  • Participated in test plan development, writing test cases, bug review meetings and UAT.

Sr. Requirements Analyst

Confidential, VA

  • Procurement Process Analyst to process RFQ’s received from Government Agencies
  • Gathered requirements, develop functional specifications, custom design specifications;
  • Conducted extensive research and analysis to understand Government procurement processes that include different contracting vehicles, GSA, FAR / D-FAR clauses, NAICS codes, BPA, IDIQ contracts.
  • Wrote detailed analysis and created artifacts to build requirements definition and document business processes including BPA’s, sole sourcing etc.

Business Analyst

Confidential, VA

  • As a Business analyst / QA analyst responsible for writing uses cases and test cases
  • Participated in development of requirements traceability matrices, developing business, functional and non-functional requirements.

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