PROFESSIONAL SUMMARY:

• Diversified and accomplished results driven IT leader with 10 plus years of technical and project management experience working on highly time sensitive IT development projects for Confidential 500 companies as well as small companies in the private sector managing target revenues ranging from $2.7 million to $91 million.
• Strong utilization of Rally Agile on Big Data Security Projects.
• Sound knowledge in telecom BSS and OSS Software & operations.
• Accustomed to managing teams ranging from 22 to 103 members and working under extreme deadline pressures on complex IT development projects.
• Versatile, cross - platform experience in systems/network architecture, installation, implementation, integration, security, management and administration in local and remote environments for diverse client industries.

CORE COMPETENCIES:

• Software Development Life Cycle Project Management San Configuration/ Management
• Enterprise Project Management (EPM) Business Process Modeling AS/400 Server 2003 Citrix
• 3Com NBX Telephony Hippa X12 Transactions Sarbanes- Oxley Act (SOX) Cisco Router Cisco
• Rally Java Business Objects Novell 4.x Administration Oracle Database
• Microsoft Windows Operating Systems Microsoft Office Suite UML Visio UNIX
• MS Project ISSC (Information Systems Service Center) Symantec Ghosting and Imaging
• Linux SQL Brio COBOL Frame Relay Hubs LAN and WAN Safe(Scaled Agile Framework)
• Rally People Soft C+ Mainframe CRM Siebel Agile Project Management Confidential
• Blueprint Methodology Waterfall Methodology

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Senior PROJECT MANAGER

Responsibilities:

• Receive change requests from customer (or create on customer behalf), submit into tracking system, identify resource to complete work, manage communication between resource and customer, ensuring that the timeline is meet and verifying completion with customer reporting.
• Generate and send Business Operations monthly reports to customer, noting any issues/trends or areas of concern.
• Respond to customer concerns, engaging necessary resources for resolution. Keep Account Executive and Management apprised of any issues/concerns from customer.
• Review timesheets for correct billing, reviewing notes for appropriate information Manage and constantly improve the on-going Business Operations customer relationship for assigned customers.
• Serve as the key Business Operations point of contact for each customer.

Confidential, Atlanta, GA

Senior PROJECT MANAGER/Scrum Master

Responsibilities:

• Lead oversight of day-to-day project and program control of a multi-location/function team.
• Key contributor on complex projects/initiatives. Impacts current and future business opportunities through application of specialized technical/ industry knowledge. Develops methods/techniques based on strategic project objectives.
• Monitor workflow and make timeline adjustments as needed.
• Collaborate with development team to plan project sprints.
• Implement and maintain development best practices.
• Make vital decisions and drive decision-making across projects.
• Develop status reports, cost estimates, and resource plans. Utilized PRISM for the budget tool to ensure projects remained on budget.
• Communicated, mentors and provides technical guidance and explains advanced concepts to others in work area. Coordinates across multiple departments. Promotes active listening and open communication. Provides leadership/guidance to others.

Confidential, Roswell, GA

Big Data PROJECT MANAGER/Scrum Master

Responsibilities:

• Lead oversight of day-to-day project and program control of a multi-location/function team.
• Work with key members of various departments to identify and resolve application issues, system enhancements, and new user requirements.
• Consisted of projects that were consumer facing websites.
• Managed web development and interactive projects from initial consultation through successful launch.
• Projects also included managing systems development and delivery for BSS, OSS & Business Intelligence (BI) domains.
• Project budgeting with extensive utilization of Confidential task and MS Project for projects.
• Managed off shore Big Data data scientists and engineer resources in Tel Aviv, Israel
• Work with cross-functional teams to design and implement application enhancements.
• Work with cross-functional teams on strategic initiatives and improvements.
• Provide input for production related issues.
• Proactively identified new opportunities to improve the effectiveness of the program (increase revenue, increase conversion rate, increase service utilization logins, increase quality).
• Coordinate post-production support for releases and enhancements.
• Identified and manage project related issues and risks. Ability to manage issues to resolution, and displayed a willingness to directly take ownership and work with various levels of the organization.
• Ability to create and manage timelines, utilizing Rally agile approach for the creation of user stories and managing Big Data projects.
• Managed multiple Big Data projects simultaneously, acting with greater autonomy in managing the project teams workload and providing leadership to a Big Data Solutions Data Scientists.
• Utilizes knowledge of business, industry and technology to in corporate business process improvements into the organization and/or develop business strategies and function/business/technical architectures.

Confidential, JOHNS Creek, GA

INFRASTRUCTURE PROJECT MANAGER/SCRUM MASTER

Responsibilities:

• Evaluate and determine plan variance from project performance.
• Lead the implementation of new ATG e-commerce system, including quality assurance and migration from existing platform.
• Manage complex projects, working in a matrix environment to plan, schedule and execute data center consolidation and data center relocation projects for various-sized Confidential stores including loccations in New York, California & Illinois.
• Developed and managed risk management plans for technical data center infrastructure projects including data center relocations (moves).
• Managed a project team of 14 responsible for performing Windows Server upgrades for computing Infrastructure from start to completion while keeping all stakeholders informed of progress and delays.
• Project budgeting with extensive utilization of Confidential task and MS Project for projects.
• Oversee precise project results to identify if relevant quality standards area attained.
• Created WBS (work breakdown structure) for scope management of projects and project planning of activities.
• Collect and present performance information related to infrastructure projects
• Identify prospective performance and rigid concerns associated with project initiatives.
• Identify probable impact to associates, clients and shareholders.
• Perform with subject matter experts all through organization to gather entire business needs required to attain project goals.
• Conduct change throughout project inclusive of schedule, scope and team membership.
• Collaborate effectively with infrastructure associates across entire business units along with management levels.
• Identify prime cause of contention or disagreement plus recommend corrections as necessary.
• Ensure to capture, prioritize and solve project problems in organized manner.

Confidential, Atlanta, GA

Project Manager

Responsibilities:

• Key technologies and software used: Microsoft Office SharePoint Server (MOSS) 2007; SharePoint Designer; SharePoint; Visual Studio; Visual Source Safe; C#; .NET; JQuery; SQL; XSLT; CSS; and AJAX.
• Facilitated work breakdown structure (WBS) and work matrix development and WBS numbering system.
• Creation of Microsoft SharePoint Sub sites for Managing Multiple Projects utilizing Application Templates for Budgeting and Tracking purposes to achieve project goals.
• Managed ~2 Microsoft SharePoint 2007 (MOSS, WSS) implementations, custom development, and configurations for associations, non-profit organizations, and private industry to include Intranet, Internet, and Extranet solutions with third-party backend integrations.
• Project budgeting with extensive utilization of Confidential task and MS Project for projects.
• Creation of Project Management Information System (PMIS) utilizing SharePoint.
• Managed offshore team in Bangalore, India which consisted of six .net developers and QA testing engineers.
• Worked extensively with Agile, Scrum and Waterfall methodologies with complex implementation projects from initialization phase to deployment.
• Managed complex projects and programs utilizing established project management practices of CMMI and PMI.
• Initiated pivotal role in over 14 separate projects for over 47 clients in multiple industry verticals.
• Led multi-disciplinary web development teams of 8 - 17 personnel with project budgets up to $5 Million.
• Provide input/justification for project costs and budget impact.
• Prepare and distribute regular status reports to facilitate and ensure communication between project resources, contributors, other departments and clients.

Confidential, Atlanta, GA

Project Manager/Scrum Master

Responsibilities:

• Manage the full life cycle of the product/service delivery process for the Closed Loop Financial platform, thus ensuring projects meets the defined business needs and priorities, adherence to pre-defined workflow processes, scheduling, resource allocation, development, quality control, and deployment.
• Managed the implementation roadmap for system enhancements/ modifications to the new e-commerce system ensuring that relationships were developed and communication was clear and precise with technical providers and external partners.
• Project budgeting with extensive utilization of Confidential task and MS Project for projects.
• Manged user interface, general architecture and navigation systems for client Web sites from project start to finish.
• Facilitated work breakdown structure (WBS) for work breakdown structure tools and program breakdown structure development.
• Managed offshore software development team which consisted of five java developers in Tokyo, Japan.
• Managed multiple projects in a fast-paced, matrix environment while maintaining quality and mastering the important aspects of attention to detail.
• Lead the upgrade to MS Project Server 2007 and the development of a road map for implementing additional 2007 functionality to improve performance of the program, information dissemination to client, and improved data integrity.
• Extensive utilization of Enterprise Project Management and MS Project Professional.
• Creation of Microsoft SharePoint Sub sites for Managing Multiple Projects utilizing Application Templates for Budgeting and Tracking purposes to achieve project goals.
• Managed ~11 Microsoft SharePoint 2007 (MOSS, WSS) implementations, custom development, and configurations for associations, non-profit organizations, and private industry to include Intranet, Internet, and Extranet solutions with third-party backend integrations.
• Creation of Project Management Information System (PMIS) utilizing SharePoint.
• Key technologies and software used: Microsoft Office SharePoint Server (MOSS) 2007; SharePoint Designer; SharePoint; Visual Studio; Visual Source Safe; C#; .NET; JQuery; SQL; XSLT; CSS; and AJAX.
• Led and/or performed requirements gathering, information architecture sessions and proposed solutions, technical solution design, user interface design, wireframes, site configuration, custom development, documentation, and training for approximately 11 web applications in SharePoint 2007 (MOSS).
• Worked extensively as Scrum Master with Agile and Waterfall methodologies with complex implementation projects from initialization phase to deployment.
• Create, manage and track progress against project plans, business timelines, and changing priorities via MS Project and other Confidential project management tools and communicate daily status of schedules, open issues, and project risks/mitigation plans.

Confidential, Atlanta, GA

Project Manager / Integrations Specialist Engineer

Responsibilities:

• Developed and tracked scoping estimates, project plans, schedules, and resource allocation / assignments utilizing the Software Development Life Cycle (SDLC).
• Creation of WBS (work breakdown structure) for control account plan identification. (Cap/ Evm)
• Managed offshore software development team in New Delhi, India which consisted of 8 .net developers, and one business analyst.
• Overseeing of the technical and operational aspects of the e-commerce system including capacity planning and network security.
• Project budgeting with extensive utilization of Confidential task and MS Project for projects.
• Implementation of Salesforce .com CRM, across carrier connection development platform in collaboration with relationship managers.
• Establish environment for the implementation of Microsoft Project Server 2010, developed scope and timeline, identify training requirements, and assess implementation feasibility to 16 team members, and senior management.
• Contributed heavily with hands-on technical configuration and development to include SharePoint installation; Central Administration configuration; search configuration; master page and page layout design; CSS and XSLT design; customized configurations through SharePoint Designer; site columns, content types, and page layout design and configuration; list and library configurations; workflows; scheduled publishing; and more.
• Key technologies and software used: Microsoft Office SharePoint Server (MOSS) 2007; SharePoint Designer; SharePoint; Visual Studio; Visual Source Safe; C#; .NET; JQuery; SQL; XSLT; CSS; and AJAX.
• Managed ~24 Microsoft SharePoint 2007 (MOSS, WSS) implementations, custom development, and configurations for associations, non-profit organizations, and private industry to include Intranet, Internet, and Extranet solutions with third-party backend integrations.
• Led and/or performed requirements gathering, information architecture sessions and proposed solutions, technical solution design, user interface design, wireframes, site configuration, custom development, documentation, and training for approximately 24 web applications in SharePoint 2007 (MOSS).
• Provided project leadership for People Soft (ERP) Financial Management modules which included meeting customer needs and project stakeholders.
• Facilitated business requirements for Implementations of People Soft and gathering process for full development life cycle efforts.
• Responsible for the successful delivery of HRMS technology/ process deliverables, upgrades from v 9.0- v-9.1 and the extension of existing PS applications.
• Led multi-disciplinary web development teams of 5 - 25 personnel with project budgets up to $31
• Created mapping of complex java coding for test and production environments for high profile vendors such as VSP, United Health Care, Delta Dental and Anthem Blue Cross Blue Shield.
• Managed and track Clarify and Carrier Connection databases with detailed information of clients’ implementation process.

Confidential, Atlanta, GA

PROJECT MANAGER

Responsibilities:

• Worked with New Product Development, Marketing, and the IT teams to create and implement new products/product enhancements including support of the same.
• Coordinated efforts between development, infrastructure engineering and operations teams to assess the impact of products and/or enhancements, and changes required to enable these products/enhancements.
• Creation of Project Management Information System (PMIS) utilizing SharePoint.
• Managed ~19 Microsoft SharePoint 2007 (MOSS, WSS) implementations, custom development, and configurations for associations, non-profit organizations, and private industry to include Intranet, Internet, and Extranet solutions with third-party backend integrations.
• Led and/or performed requirements gathering, information architecture sessions and proposed solutions, technical solution design, user interface design, wireframes, site configuration, custom development, documentation, and training for approximately 19 web applications in SharePoint 2007 (MOSS).
• Key technologies and software used: Microsoft Office SharePoint Server (MOSS) 2007; SharePoint Designer; SharePoint; Visual Studio; Visual Source Safe; C#; .NET; JQuery; SQL; XSLT; CSS; and AJAX.
• Provided project leadership and technical expertise in support of the HRS Implementation for People Soft with specific knowledge in one or more business process for human capital management.
• Directed and led people soft business requirements efforts with business teams and worked with QA team for creation of test plans and use cases scenarios.
• Detailed hands-on experience in successful production launches of internal and external customer facing wireless applications and be a subject matter expert in various components of wireless technology such as WAP, J2ME, SMS.
• Managed complex projects and programs utilizing established project management practices of
• Advised software development team on project management industry best practices utilizing CMMI and PMI principles.

Confidential, Atlanta, GA

PROJECT MANAGER

Responsibilities:

• Assisted in the design, configuration, testing and implementation of new Confidential projects.
• Developed Project Management, scrum, waterfall and agile methodologies. Created standard templates that were utilized by the consulting practice for project delivery.
• Responsible for management of the version upgrade of PeopleSoft implementation from start to finish.
• Planned and directed People soft projects that consisted of upgrades from v8.9 to 9.1 included HR, Payroll modules and people tools.
• Extensive utilization of Enterprise Project Management and MS Project Professional.
• Provided strong team and executive communication through detailed executive status reports with Infrastructure and Software Development projects.
• Strong ability to build relationships and influencing other functional areas needed for success of the project.
• Provided excellent negotiation skills and strong ability with building a consensus with clients.
• Managed complex projects and programs utilizing established project management practices of CMMI and PMI.
• Mentored, and lead Project and Program Managers through hands on guidance on multifaceted engagements.
• Actively monitored project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.
• Designed process and system improvements to increase productivity and reduce costs.
• Implemented CRM, Employee Relationship Management and Partner Management systems for client financial services firms.