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Program Manager Resume

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SUMMARY:

  • Results driven leader with demonstrated ability to lead large - scale business and technical initiatives.
  • A seasoned program and project manager with experience in enterprise-level, multi-stream implementations, business process improvement, large systems implementations, and merger transitions.
  • Accustomed to large, complex initiatives ranging in size from $1 million to $100 million dollars and staffing ranges of 20-100+ resources.

AREAS OF IMPACT:

  • Strategic planning
  • Program & project planning, PMO management
  • Roadmap development
  • Agile, Scrum, and Waterfall application development
  • Performance management
  • Portfolio management
  • Change management
  • Enterprise risk management
  • Stakeholder relationship management
  • Customer relationship management
  • Operating systems (Win 7 / AIX / Linux), infrastructure and Active Directory migrations
  • Business and systems architecture
  • Client and consulting management
  • Operations management mergers, acquisitions, and joint ventures
  • Vendor management
  • Industry liaison
  • Systems development
  • SOA Architecture and Integration
  • Compliance
  • Acquisition and implementation of solutions and capabilities
  • Active Directory Migration
  • Supply Chain Management
  • Influence without authority
  • Organizational agility
  • Industry-level influence and facilitation
  • Problem solving
  • Coaching, mentoring, and developing
  • Operations management
  • Budgeting
  • Team building/leadership
  • Process improvement and reengineering
  • Contract administration and negotiations
  • Executive presentations and communications

TECHNICAL SKILLS:

  • Expert in MS Project
  • Expert in MS Excel
  • MS PowerPoint skills
  • MS Word Skills

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

  • Leading initiative to implement a data warehouse including Informatica Data Integration platform and a data warehouse and data marts for Oracle financial reporting data.
  • Also performing proof of concepts on three leading reporting platforms - Tableau, Oracle Analytics Cloud and PowerBI.
  • Leading initiative to improve Confidential ’s intranet site including migrating corporate policies and operations manuals to the new SharePoint platform, implementing a new corporate directory with better ties between Confidential ’s 400+ construction projects and the employees on those projects, and implementing social streaming.
  • Led program to implement accounts payable platform implementing Kofax Transformation Module optical character recognition invoice capture, Vertex Sales Tax, Confidential invoice process automation, Kofax Analytics for Confidential, Oracle integration and organizational change management for invoice processing.
  • Led a program to increase mature cyber security encompasses 43 projects in business and technology information security improvements including process changes, organizational change and infrastructure improvements across twenty areas of control, 40+ team members, and a budget of $1.5 million
  • Began and ended with third party cyber security maturity assessments demonstrating significant improvements in security capabilities across all areas of control
  • Conducted all planning and performance control using a Kanban approach and daily 15-minute standup meetings to manage program performance
  • Aligned MS Project resource hours with overall corporate resource demand system (identifying and resolving over allocations to adhere to schedules
  • Working with leaders and program participants to improve portfolio, program and project maturity

Program Manager

Confidential

Responsibilities:

  • Providing program and project management consulting to leaders, staff, project managers and consultants at Confidential for a data enrichment program that will prepare for the retirement of 300 legacy applications as they are replaced by a new single medical records platform.

Program Manager

Confidential

Responsibilities:

  • Robotics: Implemented new Swisslog robotics systems across five distribution centers, $2 million budget.
  • Automated Receiving: Implemented new automated receiving system in pilot distribution center in preparation for rollout across 10 distribution centers in 2016 and 2017, $10 million budget.
  • Voice Picking: Implemented new voice picking solutions with both Voxware and Vocollect system across 10 distribution centers
  • Label Printing: Implemented new automated label application software at 4 distribution centers
  • Sorter Conveyor: Implemented Intelligrated sorter conveyor solutions at 7 distribution centers, $5 million budget
  • Refrigeration and Ripening: Implemented upgraded software and infrastructure across two distribution centers for two key food warehousing systems, $2 million budget

Program Manager

Confidential

Responsibilities:

  • Delivery Assurance: Worked with business and program and legacy leads to plan and execute integration, modifications, and conversions and testing of technical solution including management of store and distribution inventory, automated supplier ordering, Internet customer orders and store-to-store inventory lookup and transfers
  • Operational Assurance: Planning and oversight for infrastructure, warehouse automation, equipment, performance testing and IT operational readiness including change management for IT organization
  • Change Assurance: Worked with business leads and program team planning and implementing standard operating procedures, training and communications
  • Compliance Assurance: Supported planning and development of identity and access, SOX, and segregation of duties
  • Developed program and corporate PMOs including process definition, development and implementation across the program and the enterprise

Program Manager

Confidential

Responsibilities:

  • Worked with business leaders to understand business needs during the transition.
  • Led planning, deployment, tracking, build failure resolution and application remediation
  • Led effort to develop procedures, training and communications to 100-member field technical team and over 6,000 distribution center employees in 38 locations
  • On time delivery and 10% under on a total $3.8 Million budget. Managed 50 contractors and employees and liaised with the field technical team of over 100 employees
  • Led the Windows 7 remediation of a large Food warehousing UNIX based server application affecting 3 distribution centers and over 600 employees

Program Manager

Confidential

Responsibilities:

  • Developed plans, budget, and implementation software and data base to support the migration of over 8,000 work stations
  • Worked with business leaders across the company to prepare for and communicate changes, pilot migrations, and complete transition affecting over nearly 8,000 employees. Developed procedures and provided training for desktop support staff who would support the migration
  • Led over 35 employees and contractors and a budget of over $6 million implementing, new active directory system validating over one hundred application and thousands of entitlements

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