SUMMARY:

• With an overall of fourteen (14) years of IT industry experience and over six (6) years of project delivery in Agile environment, I am adept in project planning, conflict management and client relationship management.
• Through daily meetings, detailed project timelines, and the removal of project impediments, I played an active role in the day to day management and assisted in the successful release of a product. I also helped my team and stakeholders adopt best practices from the SAFe Framework.
• I constantly motivated my team to reach Confidential goals ahead of schedule and facilitated communication between scrum team and product owner on a regular basis.
• Reinforcing my project and team management experience are credentials that include Project Management Professional (PMP) designation, multiple certifications.
• I am active in various professional organizations and continuously look for software and methods to improve the Scrum process.

SKILLS:

• SAFe 4.5
• Scrum
• JIRA
• IBM Rational Team Concert (RTC)
• Digital and Mobile App Development
• Coaching and Mentoring
• Multi - team Coordination
• Enterprise Release Management

WORK HISTORY:

Confidential

Scrum Master - PM

Responsibilities:

• Formulated iteration plans and facilitated daily stand-ups with remote and local teams.
• Engaged continuously with teams and product owner on how to increase speed to market, optimize quality through technical excellence while remaining flexible in managing uncertainty.
• Facilitated Confidential reviews, retrospectives and backlog refinement ceremonies.
• Led an integrated weekly scrum of scrums meetings with other scrum masters across various initiatives to provide a platform to discuss dependencies, issues and risks from a delivery perspective.
• Facilitated quarterly planning (Program Increment Planning) and release planning with business owners, scrum team, application managers, and relevant business stakeholders in support of our initiatives.
• Used IBM RTC project tracking dashboard, custom charts & progress graphs to insure real time transparency of project status for all team members.
• Ensured continued adherence to release criteria by collaborating with development, quality assurance and product management to collect requirements and report on scope, development, and quality metrics for active projects.

Environment: SAFe 4, IBM RTC, MS Office, Confidential Desk

Confidential

Scrum Master - PM

Responsibilities:

• Incrementally delivered functionally progressive mobile application every two (2) weeks, with 98% source code coverage goals delivered every Confidential .
• Developed a mobile application whose interface is dedicated to providing members with relevant and timely information via mobile alerts and notifications that would help manage their bank accounts.
• Ensured daily team status reporting is completed with actionable steps planned/taken to address issues/risks.
• Created and drove stories to ready state in preparation for the next quarter and upcoming sprints.
• Utilized RTC to plan sprints, track team capacity, stories, tasks and velocity.
• Helped teams to remove external and internal impediments, mediating through conflicts with other scrum teams and product owners by being motivational, enthusiastic, & flexible.
• Scheduled and facilitated the scrum process (daily stand-ups, Confidential planning, backlog grooming, Confidential reviews & retrospectives);
• Coordinated delivery of code releases and shared APIs with other IT groups.

Environment: SAFe 4, IBM RTC, MS Office, Splunk, Mainframes, J2EE

Confidential

Agile Project Manager

Responsibilities:

• Conducted Confidential 0 meetings to make sure all the necessary documentation is available to begin development sprints.
• Enhanced visibility, transparency and collaboration in our work effort, while ensuring team remains self-organized and autonomous
• Worked with Stake Holders to prioritize the high-level capabilities listed in the Product backlogs ( Confidential ).
• Prepared reports for the senior directors for the weekly project status review
• Led the efforts in analyzing the existing system and understanding the new requirements in order to make the release backlog more concise.
• Created Confidential guidelines/Norms in Confluence for the team.
• Assisted the PMO/Project Manager in project scheduling using MS Project by providing details Confidential Agile team level such as time required to complete execution, testing and release/deployment tasks.
• These details are then rolled up to create an estimated project timeline.

Environment: Scrum, JIRA, MS Office, ServiceNow, IT PAM, Remedy

Confidential

Delivery Manager

Responsibilities:

• Fulfilled servant/leader role of Scrum Master for one front end and two back end teams.
• Facilitated development of Acceptance Criteria for user stories.
• Facilitated scrum ceremonies ( Confidential Planning, Daily Scrum, Confidential Monitoring, Confidential Demos, Confidential Retrospectives).
• Led the scrum team during daily scrum meetings and coached team members on Agile principles.
• Demoed content approved by the Product Owner to all stake holders, subject matter experts, training specialists Confidential the end of every Confidential cycle.
• Organized and managed all Confidential needs.
• Ensured contractors’ timesheets were accurately completed.

Environment: Scrum, IBM DataPower, F5 Load Balancer, Quality Center 10.0

Confidential

Scrum Master

Responsibilities:

• Established continuous deployment process.
• Engaged with mid-level and executive leadership to identify objectives for the transformation.
• Collaborated with teams to assess Agile readiness and documented current processes and proposed changes to in corporate Agile principles.
• Created and drove projects forward through and around roadblocks, including reporting progress, issues and risks.
• Adept in conflict management and conflict resolution.

Environment: Scrum, IBM DataPower, F5 Load Balancer, Quality Center 10.0

Confidential

WTX Specialist

Responsibilities:

• Analyzed and designed integrated HIPAA compliance systems for Confidential .
• Communicated with multiple clients for the business requirements and designed the landscape along with the timelines
• Was responsible for all the complex migrations and completed assigned tasks successfully.
• Created adapters for processing files to and from different applications.
• Deployed maps, created MSL files using management console and also created MRN/MRC files as a resource registry for the WTX project.
• Involved in production support and worked on SLA's.
• Coached/Mentored a cross functional team of 12 resources to deliver quality products.

Environment: Waterfall, IBM WTX 8.0, Confidential Desk

Confidential

Programmer Analyst

Responsibilities:

• Designed coherent user interfaces consistent with modern web design practices.
• Optimized code and scripts for regression testing of the application with various data sources and data types.
• Parameterized the fixed values in checkpoint statements and created data table for the parameters and write functions for the parameters to read new data from the table upon each iteration performed data driven testing.
• Reported performance issues to the business team and worked to resolve and re-test the solution.
• Assisted the QA team with system/regression testing efforts as needed.

Environment: Waterfall, Confidential Quality Center 9.0, Confidential Desk

Confidential

Systems Analyst

Responsibilities:

• Owned and handling Confidential tickets from Confidential Desk.
• Modified record series and Controlled Value List in a Confidential library.
• Managed document level securities for library users.
• Developed custom applications in MS Visual Basic for Confidential Content Services Support.
• Participated in User Acceptance Testing of IDM Desktop services and IDM Web Services when web servers are updated.
• Created and modified user and group memberships in Confidential libraries.
• Managed and implemented requested changes thru Confidential Desk by reviewing and closing RFCs.

Environment: Waterfall, IBM Confidential Content Services, MS Visual Basic

Confidential

Program Analyst

Responsibilities:

• Regularly met with business analysts and client groups to determine performance requirements and goals.
• Developed data layer of the system by using stored procedures, triggers, views and indexes in SQL Server 2000.
• Developed several reports using SQL Reporting services tool.
• Detected and tracked defects and communicated with developers using bug reporting tools.

Environment: Waterfall, MS Visual C#, MS Visual Basic.NET, SQL Reporting Services.