Program Manager Resume
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Fremont, CA
SUMMARY:
- Over eleven (11) years of experience in managing projects and programs in the verticals such as Information Technology(IT), business operations, marketing, events management, healthcare, banking, regulatory and compliance.
- Over ten (10) years of experience in leading and implementing technical projects for major clients in the verticals such as consulting, procurement, supply chain, banking, healthcare and auto insurance.
- Expert in project/program management, systems development, business case engineering, retail customer acquisition & growth initiatives, develop proposals & pitch deck to support fund raising initiatives.
- Experienced in managing enterprise software upgrade projects, regulatory and compliance projects, risk and mitigation, quality assurance projects and end user community development projects.
- Demonstrated leadership skills in working with multiple cross - functional teams, organizing group activities, conferences, meetup events to enable networking and partnerships. Drive the development of structured program management plan to execute sponsorship drive(s), nurture corporate relations, execute end-customer meetings leading into increased market share.
- Skills include creating project/program schedule, prepare and present dashboards to senior management, fixed vs time and material contracts, bifurcate organization goals into project schedule using focused project team meetings and identify end to end delivery & support.
- Experienced in identifying strategies to grow customer base, develop strategic ties and customer relations, monetize products and services through quantifiable project outcomes and social media, acting as Master of Ceremonies during the execution of the events.
- Specialties include project management using PMP and Agile practices, change management through PMP processes, risk mitigation using early identification techniques, system integration using roadmap and feature based approach, client/vendor relationship related to corporate/strategic and regulatory mandated initiatives.
- Experienced in delivering value added services such as preparation of government contracts & bidding, vendor management, vendor contract review, cost-benefit analysis, build vs buy analysis, work estimation techniques using Agile & Waterfall methodologies, project health dashboard preparation & presentation to all levels of management, competitor analysis & strategic growth hacking, forecasting & visionary outlook quantified by market research, preparation of roadmaps aligned with organization goals and end to end ownership of product & project delivery.
- Projects delivered include moderately complex regulatory family of initiatives such as BASEL/FATCA/Volcker rules, complex consumer facing features for mid-size organizations and constantly changing high-pressure innovative features in a startup environment. Managed multiple priorities while working on time-constrained projects for medium to large sized organizations.
- Experienced in facilitating requirements analysis and functional systems specifications, issues tracking and resolution using tools such as DAIR(Decision, Action Items, Issues & Risks) logs and triaging, experienced in using HP-Quality center/Rally/Jira, risk analysis, implementation, facilitate prototype development through UX/UI journey visualization and proof of concept development.
- Experienced in business process re-engineering, cost estimation, resource allocation and leveling, managing relationships with business areas to create value addition on service provided to customer and develop consensus among project stakeholders.
- Good team player with strong design and analytical skills,
SKILLS:
- Project management tools such as MS-Project, OpenWorkbench, CA-Clarity, Rally and MS Sharepoint.
- Productivity tools such as Microsoft Office (Word, Excel, PowerPoint), OpenOffice, EventBrite, Meetup, G-Suite, WuFoo, PayPal.
- Business processes such as prototyping, user journey, roadmap planning, preparation of dashboards, project schedules, develop GANTT & milestones chart
- Software technologies such RDBMS, distributed computing, version control software, design patterns & frameworks and open-source application server technologies
- Google suite of tools(Docs, Sheets, Hangouts, Survey, Email, YouTube, Machine Learning and Analytics)
- Software methodologies such as Continuous Integration, eXtreme Programming, Rational Unified Process (RUP), Unified Modeling (UML).
PROFESSIONALEXPERIENCE:
Confidential, FREMONT, CA
PROGRAM MANAGER
Responsibilities:
- Direct strategic ties to grow customer base, incubate and organize end-customer events.
- Manage end to end project schedule and activities pertaining to cross-functional infrastructure relocation, data center migration,
- Prepare daily status report, review daily issues to identify technology risk and drive solutions
- Device change management procedure and oversee implementation of the change management process.
- Develop product roadmap, sales pitch, define analytics & metrics for product data points and measure product performance
- Devise internal/external communication plan and run day to day co-ordination of project and QA activities.
- Run daily & weekly stakeholder calls with multiple clients & vendors, prepare and review cut-over plan for production roll-out.
- Manage team timesheets and work assignments.
- Market products to end clients, investors and corporations.
- Manage Agile programs, scrum projects and production rollout for clients.
- Mentor remote offshore product development teams, scrum practices and streamlined product management.
- Direct strategic ties to grow customer base, incubate and run events for end-customer
- Promote services, design and develop program management schedule(s) using Open Workbench
- Recruit as well as act as Master of Ceremonies in executing end customer events and conferences.
- Manage cross functional scrum tracks under agile programs, work closely with the scrum masters on releases, release planning and sprint planning.
- Drive LOE estimation using scrum methods (T shirt sizing, Fibonacci series), budgeting, forecast resource projections.
- Aggregate status and build dashboard for senior management and executives.
- Consolidate project dashboards, status updates, defect triage and lead project documentation efforts to ensure timelines and product features are captured.
Confidential, PITTSBURGH, PA
SENIOR PROJECT MANAGER
Responsibilities:
- Responsible for initiating the budget, managing the program schedule and to ensure the product complies with regulatory mandates
- Responsible for driving the status meetings, requirements gathering sessions, managing the team to build the requirements matrix.
- Responsible for managing MIS resources, work assignments and overall functional design.
- Responsible for keeping the corporate project management tool (Clarity) up to date with the project and program activities, budget, schedule and project related documentation.
Confidential, PITTSBRUGH, PA
SENIOR PROJECT MANAGERResponsibilities:
- Responsible for design, develop and implement the web based solution.
- Responsible for implementing the EJB based MQ solution.
- Responsible for drafting the test plan