PMO Project Manager Resume Miami, FL - Hire IT People

PROFESSIONAL SUMMARY:

Product Manager with experience in eCommerce, Telephony, Finance and Hospitality industries.
Excel at identify/promote product’s value, enhance product positioning and improve product profitability.

AREAS OF EXPERTISE:

PROFESSIONAL EXPERIENCE:

Confidential, Miami, FL

PMO Project Manager

Responsibilities:

Implemented guidance related to PMO processes and policies, oversaw the work of project management staff, and work with other department leaders to define, prioritize, and develop projects and programs resulting in significant improvements in IT vendor management relationships
Acted as Engagement Manager, interviewed IT vendors to find best solutions to maintain active relationships between vendors and Confidential
Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy-to understand dashboards in Clarizen software. Enabled Executive Management to keep a pulse on project health and strategic analysis of projects
Direct Management oversight for a team of 15 IT vendors reports
In charge of continuous development and oversight of core PMO process that power product development and launches which include: New Product Development stage-gate process, Change Request/Management, Risk Management, Project Management planning, Software Entitlement Management, Release Management of new and sustaining products

Confidential, Miami, FL

Product Manager, E-commerce Enterprise IT

Responsibilities:

Managed concept-to-launch front-end solutions for Confidential products.
Top-selling products has generated $10m+ since its 2014 launch
Completed development and market launch of cutting-edge EZ Score product that delivers big data on the callers ID based on their telephone numbers. Information such as financial information, demographic and home
Led development of a suite of mobile apps providing Confidential customers professional telephony and smart software (e.g., client notes, caller intelligence, conferencing, faxing )
Ensured products met or exceeded client expectations.
Excelled at gathering feedback and requirements; communicating needed changes to development team; and overseeing seamless, high-quality rollouts to on-time and on-budget conclusion.
Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap.

Confidential, Memphis, TN

Product Manager, Consultant

Responsibilities:

Lead projects via Agile methodology to create a User Community for Confidential .com for Confidential customers
Portal allowed 8 million auto enthusiasts to create User Profile, upload photos, videos, and interact with other users
Portal was linked to social networks like Facebook, YouTube and Twitter and allowed users to push content to those sites and provided a platform to run contests and promotions
The Online Community project resulted in $1-million-dollar revenue per month
Managed full life cycle process of a product planning and marketing-Played vital role in planning product strategy and road map, according to market competition
Introduced products to customers - Assisted and trained the sales department in developing sales tools and marketing strategies
Point of contact for 3rd party vendor offerings, support and relationships
Managed of cross-functional project issues and risk log
Review and collaboration with QA team on testing strategy

Confidential, Hollywood, FL

Project Manager

Responsibilities:

Established fully operational IT organization for the US branch
Managed portfolio of projects including scope, project plans, risks, issues, costs, timetables and resources
Maintained SDLC project plans in MS Project and Excel for each version of the software
Established Application Support team for the Trading/Front End and Back Office applications

Confidential, New York, NY

Business Analyst / Business Development

Responsibilities:

Delivered presentations and demos of the on-line platform to banks and brokerage firms worldwide
Established strategic alliances/partnerships between Confidential and international banks & clearing houses

Confidential, New York, NY

Operations Manager of IT consulting services

Responsibilities:

Confidential provided Information Technology consulting services to various Confidential 500 companies;
Managed day-to-day consulting services, client relations and projects.