SUMMARY:

• Senior program manager, Big Data project manager, and Business Intelligence consultant with extensive experience in the federal, regulatory and financial industries. Led projects in the following areas: business process management, business intelligence, data visualization & dashboards, reporting & analytics, risk & financial analysis, litigation support, and software development.
• PMI - certified Project Management Professional (PMP) with experience in role of ScrumMaster in Kanban and Agile frameworks.
• Led Big Data projects for some of the largest datasets in the United States: combining 22 datasets for the Confidential ; analysis of the combined datasets of 400 banks for the Confidential ; loan level mortgage data warehousing and analytics on millions of US mortgage for Confidential .
• 15+ years’ technical project management experience designing, tracking, balancing and reporting project plans, timelines, budget and scope, for both FAR and non-FAR contracts.
• Highly flexible, able to prioritize in stressful, multi-task and multi-project environments across large enterprises.
• ScrumMaster of multiple projects, including oversight of the four ceremonies: (planning meeting, daily scrum, review meeting, and retrospective meeting) and maintenance of the product increment, product backlog, and sprint backlog (the Sprint artifacts). Experienced in both Kanban and scrum Agile frameworks.
• 15+ years’ experience in managing teams (both software and functional teams), including organizational design of team roles and work streams, recruiting, hiring & firing,, motivating and tracking progress.
• Frequent presenter to senior stakeholders including Federal Agency Chairmen, CEOs, and other C-suite executives. This audience requires the highest standard of brevity, clarity and focus. Text, numbers and visuals must work together to make a clear point in the correct context.
• Requirements Analysis / Gathering: 15+ years of highly developed communication, software and interviewing skills for gathering requirements for technical, functional and business process projects.
• Extensive experience working with internal PMO, IT Governance, Risk and Controls groups and frameworks.
• Expert level user of data analysis and visual communication software: Excel, PowerPoint, Access, Visio, Project, SharePoint. Strong user of Tableau, MicroStrategy, SAS, IBM Blueworks, Kanban, Trello, Jira, Basecamp.
• Experience managing teams following Agile & Scrum methodologies.
• Expert at managing, negotiating and overseeing implementation of politically complex and technically detailed inter-agency data sharing agreements, including the following:
• Memorandums of Understanding (MOU), Interface Control Documents, Personally Identifiable Information (PII) agreements, Governance approval documents, Civil Rights Civil Liberties (CRCL) Approvals, Privacy and Legal Oversight Committee Sign-offs, Retention and Deletion Rules, etc.
• Transport schemas (XSD), Metadata Maps, Ingest Maps, Business Rules Maps
• Data Quality Agreements, SLAs, Source Analytics, Data Quality Quarantine thresholds, and other data quality processes

TECHNICAL SKILLS:

• Microsoft Office
• Visio
• Project, incl. Server
• Access
• Word, Excel and PowerPoint
• Visual Basic
• SharePoint, incl. Server
• Database
• Salesforce.com
• SAS
• SQL
• Relativity
• Filemaker
• Access
• Business Intelligence
• SAP
• MicroStrategy
• QlikView
• Tableau
• Microsoft BI
• Cognos
• Project Management
• MS SharePoint, incl. Server
• MS Project, incl. Server
• Kanban
• JIRA
• LeanKit
• Trello
• Also: Big Data applications including Accumulo, Cloudera Distribution of Hadoop (CDH), CentOS, Cloudera Manager, Flume, Pentaho (DI), HBase, IBM - WebSphere MQ, DataMeer, Hue, Hive, Amazon Web Services AWS.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Project Manager

Responsibilities:

• Coordinated multiple workstreams, multiple teams and multiple departments, including Innovation Labs, Policy, IT, Legal, QA/QC, Operations, Marketing and Communications. Work directly with industry counterparts in housing finance, including Lenders, Originators, Integrators, Loan Origination System (LOS) Vendors, Technology Integrator Vendors, Appraisal Management Companies (AMC), and Forms Designers. Project management included proper handling of Personally Identifiable Information (PII), expert understanding of the joint Confidential Uniform Mortgage Data Program (UMDP), MISMO 3.4., Uniform Collateral Data Portal (UCDP), Uniform Loan Delivery Dataset (ULDD), Uniform Appraisal Dataset (UAD) and other GSE data standards.
• Expert in data schemas, process maps and data traces across multiple systems including Desktop Originator (DO), DU Validation Service (DVS), Collateral Underwriter (CU), EarlyCheck, and Loan Deliver (LD).
• Tools include Microsoft Visio, OneNote, PowerPoint and Project, Jira, Trello, Confluence, LeanKit, Swagger, as well as numerous custom in-house tools.
• Created project plans, gathered requirements, process maps, dashboards, calendars, executive briefings, internal and external communications, and custom CRM tracking solutions.

Confidential, Washington, DC

Deputy Program Manager / PM

Responsibilities:

• Task Lead of multi-million-dollar contract at DHS for a critical DHS Hadoop dataset combining numerous Component datasets.
• As PM, managed PMO projects, data onboarding and business process initiatives. Managed datasets, data transformations, data provider/data user needs including business system requirements analysis to cover key system features, data attributes, dataset analysis, data quality, user-focused mission requirements, stakeholder management, and technical documentation.
• As Deputy Program Manager for Data Framework, support all aspects of programmatic, financial and contractual details, as well as team hiring, firing and motivation, organization of work streams, and extensive project reporting to Federal leads.
• As Contract Lead and PM, provided planning and execution support services for the development of the enterprise data onboarding processing capabilities and services for critical DHS dataset.
• ScrumMaster of multiple projects, including oversight of the four ceremonies: (planning meeting, daily scrum, review meeting, and retrospective meeting) and maintenance of the product increment, product backlog, and sprint backlog (the Sprint artifacts).
• Experienced in both Kanban and scrum agile frameworks.
• Managed Data Governance Process: Developed documentation and communication plans for end-user mission operators in the DHS HQ and Components (CBP, ICE, TSA, etc.) along with policy stakeholders of interest to establish and maintain governance standards.
• Defined and tracked Key Performance Indicators (KPIs) to meet up-time and statutory requirements.
• Data Stewardship: Provided ongoing support data owners/stewards/providers throughout the DHS Enterprise to identify mission needs and facilitate proper data transport, data tagging, data quality, data discovery and delivery solutions to bring datasets into critical DHS dataset.
• Data Analysis: Data User Onboarding Management: Supported a process which properly captures business rules and relevant critical technical issues that impact data user onboarding including capability requirement assessments and operational use.
• Outreach/Strategic Communication: Supported a process with associated technical functional activities by which datasets from Components and Offices across the DHS Enterprise are transported, ingested, and transformed to actually feed and power the critical DHS dataset platform components encompassing successful transmission between unclassified and classified fabrics.

Confidential, Washington, DC

Sr. Program Manager / Sr. BI Consultant

Responsibilities:

• Performed Business Process (BPMR) reviews, both “AS IS” and “TO BE”
• Created business process maps and data process maps
• Performed all steps in software development lifecycle (SDLC) from requirements analysis to you User Acceptance Testing (UAT). Defined and tracked KPIs.
• Created a reporting and analytics framework, also known as a Business Intelligence (BI) framework
• Back-traced data sources and implemented validation, controls, and data quality processes
• Created dashboards and scorecards.

Confidential, Washington, DC

Sr. Program Manager / Sr. Consultant / Senior PM

Responsibilities:

• Directly oversaw organization structure, practice development, sales and business development, client delivery, hiring and partnering. Designated as Key Personnel on multiple Federal contracts.
• Senior Project Manager, Key Personnel and Senior Consultant on projects at Confidential, Beech Street Capital, Confidential, and four securities litigation due diligence engagements.
• Scrum Master and Project Manager for multiple projects, employing Agile methodologies, ceremonies and artifacts, including sprints, waterfall, Kanban, Lean, RACI, Work Breakdown Structures (WBS), and the formal PMBOK management of Stakeholders, Risk, Scope, Timing, Cost, Quality, Human Resources, Communications, and Procurement.