PROFESSIONAL SUMMARY:

• Financial industry Consultant with a deep understanding of how financial institutions work, specializing in financial crime /AML.
• Risk analysis and mitigation
• Operational strategy development
• Vendor management, acquisition and change Management
• Gap Analysis
• Program development, project management and process design
• Track record of excellence in large - scale transformational program/portfolio and project management. Extensive experience in Regulatory Transformation, Business Process Streamlining and leading strategic initiatives. International experience across North America, Europe and Asia Pacific in positions of increasing responsibility.
• PMP certified, with strong experience of applying PM’s best practice frameworks, governance and methods.
• Agile certified scrum master and agile coach, with strong enterprise level transformation from waterfall to agile approach. Ability to conduct agile and team maturity assessment, evaluation and proposal mapping.
• Active member of PMI Baltimore chapter and Scrum Alliance.
• Strong customer focus with emphasis on delivering quality solutions. Successfully able to address team issues and implement resolutions as needed.
• Successfully managed Business Analyst and Quality Assurance Lead, PM roles together for compliance and regulatory natured global applications across multiple lines of business including global markets, corporate banking, commercial banking and investment banking.
• Strong experience in coordination and organization of efforts with cross vendor global teams (EMEA, ASIA & Americas) on multiple initiatives together
• Working collaboratively with top management and senior team members to discuss project strategies and deliverables.
• Software Development Life Cycle experience including Requirements Analysis/Design and Development as per the Rational Unified Process (RUP).
• Strong Management skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environments
• Proven track record in both Product and Project Management demonstrated by an exceptional ability to understand and articulate evolving market and customer business needs into product requirements, then communicate and collaborate closely with both the revenue generation team and engineering to create functional specifications and iteratively review the development process, and finally present the product and its unique value proposition through all aspects of successful launch and maintenance.
• Strong leadership skills, highly responsible Effort Organization & Resource Management, Planning & tracking of project schedule, Requirement gathering and analysis, Strong Onshore, near shore and offshore co-ordination skills, 24/7 Production support and Team building and conflict resolution abilities.
• Extensive experience with Global AML KYC regulations and country specific requirements (35+ countries), Economic Sanctions, OCC & FINRA Compliance routines & exposure to designing Customer Due Diligence and Risk assessment processes and platforms.
• Define Business Process; identify the risk, methods, baseline acceptance criteria, and deliverables.
• Strong knowledge of elicitation techniques like interviewing, questionnaires, brainstorming and focus groups.

TECHNICAL SKILLS:

Project Methodology: Waterfall, Agile, Kanban and SCRUM

Requirement Management Tools: Microsoft Visio, Requisite Pro, MS Project, SharePoint, MS Word, PowerPoint, Excel, Outlook, ALM

Communications: MS Office, Outlook, Stakeholder Engagement Sessions, Technical Writing, Business Presentation & Reporting Skills, Road Map, Vision Documents

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Project managed the Service Definition Framework work - stream for Private Banking Operation- Change the Bank P
• Project managed the implementation of the Service Framework and Service Life Cycle.
• Provided business cases to gain projects approval and budget, engaging with stakeholders.
• Led the collation, documentation and justification of business and user requirements, identified gaps and defined expected releases.
• Drove change management analysis (people, processes, and tools), actions & communications plans.
• Engaged with 3rd party supplier to validate actual deliverables against contractual obligations.
• Set up the structure, process and governance required to assess and manage requests for changes to the service catalogue.
• Analysed the existing Service Level Management process, identify key areas of improvement and outline improvement execution plan.
• Designed a proposal for end-to-end (e2e) quality management.
• Managed all aspect of project (plan, timelines, scope, budget, RAID, reporting, governance, quality) for Journal, ACH and Wires.
• Managed all aspect of business analysis (feasibility/gap analysis, requirements, prioritization, benefits)

Agile Coach

Confidential

Responsibilities:

• Agile Coach, representing the “business”, helping the organization create a strategy from pilot
• Facilitator, Leader, Mentor, and Coach.
• Build Communities of Practice to bring team members from different parts of the organization together to share experiences and learnings.
• Providing direction and subject matter expertise for a pair of channels early on in their Agile transformation utilizing Lean best practices
• Coach and support Agility from a variety of frameworks and practices. Assess current processes of Business and Delivery Teams. Create a detailed Agile Transition Plan to include a recommended agile process, needs, and an Engagement Roadmap. Present the Agile Transition Plan and obtain agreement to move forward.
• Execute the plan and coach teams through their agile transformation.
• Guide teams to self-organize within the context of the bigger picture.
• Focus on team dynamics and coaching teams and individuals.
• Facilitate Maturity Assessments to measure improvements and target areas for action.
• Create materials to educate through the agile journey.
• Rally Subscription Administrator responsible for consistent use and setup of the tool and user support.
• Natural coach who helps teams develop ways of delivering the most value from their talents and efforts.
• Providing and coaching in Agile Development principles and practices to development teams, Product Owners, Scrum Masters, and program-level leadership.
• Teaching 2-day experiential Agile Team Workshop classes
• Coaching Agile teams (primarily Scrum XP) and senior managers
• Developed an intensive, 2-day Advanced Product Management workshop
• Developed a standardized Agile self-assessment instrument for teams
• Developed good practice global standards for Scrum coaching
• Developed good practice global standards for use of the company’s AML, KYC on boarding software’s.
• Defined business, product and marketing strategies, write user stories and identify release candidates, and improve development processes.
• Conducted customer interviews and managed the customer discovery process.

Project Manager

Confidential

Responsibilities:

• Delivered Confidential 's High Priority Projects (HPPs) - several Anti-Money Laundering (AML) initiatives for the Financial Crime Compliance ( Confidential ) unit. Led project teams, planning, execution, change control process and communicated project updates to sponsor. Engaged Business as well as delivery partners, and developed high trust stakeholder relationships to deliver at pace. Collaborated with global teams and vendors to ensure commonality of approach and consistency of solutions. Worked with and supported PMO, Business leads and cross function GFCC, tracking project progress
• Responsible for defining and driving the business readiness plan and the business adoption of a new Financial Crime Case Management service.
• Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions.
• Foster a trusting environment focused on servant leadership and continuous improvement Ensure Agile adherence and consistency while maintaining teams' abilities to be self-directed.
• Partner with Business Owners to identify Changes for AML Portfolio
• Partner with Product Owners to ensure vision, road-map and personas are well-defined and understood
• Guide scrum masters on becoming better at facilitation and focusing teams on completing tasks
• Coaching Development teams, Directors, Program Project Managers and Stakeholders on Scrum.

Business Consultant

Confidential

Responsibilities:

• Wrote and maintained Business Requirements Documents BRDs and Functional Requirements
• Documents FRDs defining new systems operations for the Online Banking project using Rational Requisite Pro.
• Served as a liaison between business team/ SME and the Project team by assisting them in identifying, understanding and documenting their business needs.
• Planned and steered the implementation of several transformation initiatives (while reporting directly to the Transformation Head and leading multiple project teams) for retail banking and investment banking divisions.
• Developed project charter and managed project scope, budget, change control process, PMO activities as well as end to end project deliverables including set-up and management of project plans, Resourcing, driving execution, metrics reporting, process improvements, change management, vendor management and risk & issues management. Prepared dashboards and management packs. Lean and DMAIC trained to drive continuous improvement.
• Involved in identifying Functional and Non-Functional requirements and created the Functional System Design document (FSD).
• Prepared and analysed AS IS and TO BE in the existing architecture and performed Gap Analysis to assure SLAs.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requested from the user to upgrade or change the business specifications for the product.
• Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions .

IT Specialist

Confidential

Responsibilities:

• Documented and analysed business workflows and processes. Present the studies to the client for approval.
• Created the task list, summary task, milestone tasks, durations, establishment of predecessors/successors relationships, constraint types, create the task identification code, and setting baselines.
• Conducting workshop with business users for user journeys and creation of end to end approach document
• Engaging with vendor managers and other project teams for agreeing on project timelines
• Identifying the requirements and engaging business users in creating the scenarios and user journey flows.
• Help to communicate business priorities to the organization to impact business solutions.
• Utilized Agile Methodology to configure and develop process, standards and procedures.
• Conducted JAD session’s workflow diagrams, UML diagrams, process models, activity diagrams and use cases, for incorporating design changes in the order creation/ management system.
• Worked as a liaison between the business and technical side to convey the business needs to the system architects.
• Collaborated and provided critical thought and best practice discipline in the planning, design, development, and deployment of new applications and enhancements to existing applications.
• Act as a liaison between business stakeholders and the IT team to ensure requirements are accurately captured and fully understood by involved parties.
• Prepared the Business Requirement Document (BRD) and functional requirement document (FRD) for the enhancement of the existing services.

SQA Analyst

Confidential

Responsibilities:

• Executed and maintained project management processes and disciplines in the areas of: project schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management.
• Providing business analysis for a Compliance and AML Transaction Monitoring project within the Wealth business area.
• Design of a logical data model and relationship diagram for TM AML, which enhances the logical data entities and map them to the business data attributes.
• Requirements gathering, functional specification writing, data analysis, data architecture, data modelling, project planning and execution, reporting, preparation and co-ordination of system rollouts.

System Analyst

Confidential

Responsibilities:

• Analytically solved the problems, anticipating issues and creating new systems that streamline projects, resolve concerns and improve efficiency.
• Understand the customer requirements and have knowledge of development and interpretation of Business Requirement Document (BRD), Functional Requirements Specifications (FRS), Use Cases and Requirements Traceability Matrix (RTM).
• Created resource-loaded schedules, updating existing schedules to conform to new business, developing a WBS/OBS, and establishing baselines/targets.
• Defined the scope and created the Work breakdown structure.
• Worked with customer on scope verification and assisted the testing team in User Acceptance Testing (UAT) Scripts.