Project Manager Resume Orlando, FL - Hire IT People

SUMMARY:

Focused, dedicated, and well - qualified professional with successful career in designing and implementing processes and procedures to enhance operational efficiencies, reduce costs, and improve overall quality of services.
Expertise in all aspects of project planning, applications analysis, end-user documentation, and front/back-office operations.
Solid experience in electronic medical records and medical device specific application implementation and training.

TECHNICAL SKILLS:

Electronic Medical Records Networking & Security Software Functions & Integration
ISPs & Windows Registry Microsoft Office suite Novell Networks
Web Development Web-based Testing & Surveys Interactive Online Test
Web Training, POS Systems & Bar Coding Customer Service Training
Help Desk Training Train The Trainer Documentation Development

CAREER BACKGROUND:

Confidential, Orlando, FL

Project Manager

Responsibilities:

Recruited to manage infrastructure upgrade of entire Bell IT system and implementation of new system SAP with RF scanner guns and Zebra printers.
Manage 3-phase $6.7M project; 1.5 years.
Utilize Microsoft Project for managing and tracking all projects.
Phase I: Review sites at existing facilities and implement new wireless service in compliance with security and IT to accommodate new system.
Implement and sign off to new SAP system. Phase III: Train end users and resolve any SAP connection issues.
Selected to manage implementation of new Kronos clock time management system across all international offices.

Confidential, Naperville, IL

Training /Development Manager

Responsibilities:

Recruited to develop curriculum for new training program for software replacing old system.
Created Training Guide, Workbooks Quick User Guide, Customer Guide, Train the Trainer Program, and used Captivate to make mini 5-minute program help tips.
Utilized Microsoft Project for managing and tracking all projects.

Confidential, Lake Mary, FL

Manager of Training & Development

Responsibilities:

Recruited to reorganize training department. Fast-track promotion from Technical Trainer (within 5 months).
Part of 8-person field operations team tasked to enhance international business and train diverse cultures.
100% hands-on in developing and implementing all programs and classes.
Initiated Enterprise Resource Planning (ERP) into manufacturing environment.
Collaborated on initiating 2-year development of Oracle’s enablement software that will combine online technical training with business development staff.
Developed first web-based training modules, Web-X Demo, and Sales Boot Camp programs.
Spearheaded creation of 5 new programs, to include certification.
Established the first dealer certification program for channel programs.
Selected to serve on 5-person sales process team. Designed process outline and program for each step, utilizing project management approach.
Designed and revamped all training materials for Brijot courses.

Confidential, Orlando, FL

Project Manager / Technical Trainer

Responsibilities:

Managed complex projects/programs, from design and development phase to production.
Defined requirements and planned project life cycle deployment.
Scheduled project deliverables, goals and milestones; created and maintained technical documentation.
Designed and delivered training, including applications and company-specific software.

Confidential

Trained 210 students & staff

Responsibilities:

Analyzed operations for plan improvements with Confidential and Cerner software enhancements and upgrades, utilizing DSS coupling program and Veterans’ Administration Confidential system.
Technical Lead (2 years) Worked in all phases of ERP in developing new system for warehouse and training of launched new Point of Sale (POS) technology and Microsoft Mobile hand-helds, as well as mobile unit use, remote POS terminals, price checkers, and scanners.
The core was an Oracle based: Oracle Transportation Management, Oracle Order Management and Oracle Warehouse Management.