EXECUTIVE SUMMARY:

• Accomplished professional with extensive software development life cycle (SDLC) experience in the Hospitality industry, Retail Point of Sale (POS) industry, the healthcare and insurance industry, and the telecommunications, cable and Confidential industry.
• Certified Project Management Professional (PMP) and Certified Scrum Master (CSM) with over 15 years of experience in managing various application development projects.
• Successfully managed numerous multi - discipline and multi-sited engineering teams, including off-shore teams (India, Philippines, Greece, China, Russia and Canada) in a matrixed organization.
• Strengths in overall operations and management of projects, negotiation, time management, communication and leadership of human resources.
• Proven track record of maintaining relationships with business customers, stakeholders and R&D, and delivering on-schedule, on-budget, high quality products.
• Strategic planning and leadership skills focused on maximizing the productivity of diverse functional teams
• Versatile in both Agile and Waterfall environments.

TECHNICAL SKILLS:

Agile, JIRA, Crucible, Confluence, Waterfall, MS Project, Excel, Quality Assurance (QA), Java, Spring Cloud, Jenkins, Git, Visio, PowerPoint, PCI, Rally, Apigee, Clarity, MS-Teams

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Manager, Applications, Development and Integration

Responsibilities:

• Managing the development of applications for the Direct Channel (Web, Mobile, CRO (Central Reservations Office)) and Loyalty programs.
• Managing multiple projects and development teams, both onshore and offshore (Armenia, India).
• Interacting with business stockholders, senior management, enterprise architects, business analysts, build teams, QA and support teams to ensure high-quality efficient development and rapid post deployment support.
• Managing all project aspects inclusive of scope, deliverables and budget.

Environment: Agile, Java, Jenkins, Git, Confluence, Rally, Spring Cloud, MS-Teams.

Confidential, Duluth, GA

Software Development Manager

Responsibilities:

• Worked collaboratively with key stakeholders to gather and define business needs, design business solution(s), develop project management plans, control project scope and schedule, and ensure project completion on budget and on time using waterfall or agile project management methodology.
• Managed the POS (Point of Sale) and Web-based back office applications development for the Confidential (Advanced Checkout Solutions) product line.
• Coordinated with multiple Agile and non-Agile teams to deliver products in a Waterfall to Agile/Scrum transition environment.
• Managed the SCM (Source Control Management) team for Confidential .
• Managed onshore and offshore teams (US, India, Philippines).
• Project Manager for the Confidential software releases.

Environment: Waterfall to Agile/Scrum transition, Java, Jenkins, Git, Confluence, Jira.

Confidential, Duluth, GA

Software Development Manager

Responsibilities:

• Managed the development of the Specialty and Pharmacy programs, including the creation and deployment of new product lines and the respective development of the web-based applications and data services.
• Program Manager for the Change Requests and the Maintenance Support of both the Pharmacy and Specialty areas that include DME (durable medical equipment) supplies, home healthcare, home and vehicle modifications, diagnostic imaging, physical medicine, transportation and translation services.
• Project Manager for all software releases.
• Served as Release Manager for software development organization.

Environment: Waterfall/Agile, Java, Confluence, Jira, Jenkins, Git.

Confidential, Duluth, GA

Senior Project Manager

Responsibilities:

• Project Manager for the Full-Service Content Delivery Network (fs|cdn) project, an Confidential triple play services product.
• Responsible for multiple customers in the U.S. and Canada.
• Program Manager for the Integrated Access Services (IAS) family of wireless, broadband, digital telephony products.
• This includes full network build-out and work with RF technology.
• Worked and closed several seven figure contracts for both the Confidential and IAS products
• Involved in mentoring specific projects in application of the new SDLC based on the Confidential Process from the project management, requirements and architecture perspectives.
• Interfaced with development teams.

Confidential, Lawrenceville, GA

Software Development Manager

Responsibilities:

• Managed the team for client releases and platforms of Confidential (Digital Video Recorder) products as well as the sustaining team for Confidential and Non- Confidential platforms.
• Project Manager for Confidential and Non- Confidential sustaining effort and customer releases.
• Collaborated with cross-functional organizations including Chennai, India.
• Successfully upgraded automation platform used by design teams.
• Nominated by management for corporate directorship program and for the Georgia100 program.
• Responsible for system verification & test teams for subscriber products (Digital Home Communications Terminal (DHCT/settop), associated client software and applications) including release of 8000/ Confidential products. Responsible for products through entire test cycle and delivery.
• Automated testing environment.
• Served as liaison between design and testing organizations to insure efficient product life cycle.

Confidential, Alpharetta, GA

Software Development Manager

Responsibilities:

• Managed team on Intelligent Multi-Service Access System (UeImas) project, a high performance switching system designed for use in DSL networks.
• Managed team on RT1000 project, a Networked Automatic Call traffic management and Distribution system ( Confidential ).
• Managed team on Universal Edge 9000 (UE9000) project, an integrated peripheral network platform for voice and data delivery with narrow and broadband capability.
• Lead AccessNode sustaining team reducing total AccessNode service request backlog average from 400+ issues to less then 30 thereby greatly increasing customer satisfaction.
• Project Manager for AccessNode product release for in-house software streams and customer service requests.
• Project leader for Fiber in the Riser (FIBR) project, a fiber optic telecommunications product.
• Received 5+ strategic s for exemplary leadership, innovation, and project management.

Confidential, RTP, NC

Consultant

Responsibilities:

• DMS-100 de-coupling project. Decoupling DMS-100 from other Nortel switches (tandem, international, cellular and PBX).