We provide IT Staff Augmentation Services!

Program Manager Resume

2.00/5 (Submit Your Rating)

Roseland, NJ

SUMMARY:

  • Human Resources Information Systems (HRIS/HRMS) and Enterprise Resource Planning (ERP)
  • Advanced technical leader, developer, and planner with more than 11 years of combined experience spearheading creation and delivery of quality IT resources with a strong focus on HRIS/HRMS ERP systems
  • Build and skillfully coordinate cross - functional teams charged with all phases of project lifecycle, ensuring successful project completion on time, within budget, and in compliance with enterprise standards
  • Impact operational throughput, corporate bottom line, and business growth through expert alignment of technical resources with enterprise mission targeting diverse platforms and industries including healthcare
  • Effective in identifying and addressing operational discrepancies through design and implementation of technical solutions

COMPETENCIES:

Project Management: MS Project, Oracle Project, MS Project Server, Web Development Methodologies (Agile), Waterfall, SDLC, RAD/JAD, RUP

Analysis tools: Micrografx, Visio, CASE Tools (Foundation), Rational Rose

Web Technology: Cold Fusion, Dream weaver, Team Fusion, FrontPage 2002, Adobe Photoshop & Illustrator, HTML, DHTML, J2EE, DCOM, Perl, CSS, XML/XSL, ASP .NET, JSP, Documentum, Plumtree, Livelink, my SAP, Oracle Portal 9iAS, Omniture, Webtrends, and Surfaid.

Enterprise Systems: Oracle ERP/Financials 11i & earlier, SAP r/3, Point-of-Sale, Siebel CRM (life sciences), Peoplesoft HR/Self Service v8, Oracle Portal, mySAP, Lawson HR

PROFESSIONAL EXPERIENCE:

Confidential, Roseland, NJ

Program Manager

Responsibilities:

  • Command highly talented cross-functional team (4 Project Managers) charged with supporting 18-20 clients in a decentralized share service center, delivering HRIS, PeopleSoft (Portal), Enterprise Resource Management (ERM) to client base. Manage $1M P&L as well as contract/project resources ranging from proposals to staffing and product delivery. Oversee transition of projects to production support encompassing time/attendance, productivity solutions, staffing, identity management, and single sign-on. Deliver staff support and mentoring, troubleshoot escalated issues, generate strategic plans for future ventures, present financial/productivity reports that support account management efforts.
  • Orchestrated enhancement efforts in the areas of service quality and client satisfaction through skillful management of HRIS client and alliance partner relationships. Directed HRMS, Financial & SA sales initiatives and provided overall management of solutions implementation from strategic planning to tactical deployment.
  • In charge of the pre and post implementation of an integrated suite of flexible end user services including HR Self Service, product administration, compliance management, risk management, payroll, tax administration, performance / comp and employee benefit administration.
  • Spearheaded implementation of formal project and development disciplines, which led to reduced development time and improved product quality using consistent plans, repeatable processes, reusable design models, and controlled system promotions

Principle Project Manager/Systems Engineer

Confidential, Los Angeles, CA

Responsibilities:

  • Managed the implementation of HRIS Peoplesoft applications and developed innovative workarounds to accommodate customized functionality that was lost in the transition from a legacy custom application to an off the shelf packaged application. This seven month implementation resulted in annual maintenance cost avoidance of $1.5M
  • Spearheaded business process reengineering and systems integration of payroll, finance, and data repository systems during three company mergers of HRIS information systems
  • Effectively manage simultaneous development of several HRIS e-Business and applicant assessment applications, all finishing well below already tight budgets, with 15% cost savings to the department
  • Enhanced sales with the integration of ebusiness development and sales support operations of a new product web site for a new product launch Kineret
  • Designed and developed a custom software system and User Interface for collecting, storing and analyzing performance data across multiple hierarchical groups and determinant factors that are HIPAA compliant.
  • Developed policy & standards for a global Portal rollout for the Confidential ’s’ HR Portal including the proof of concept and corporate governance methodology
  • Responsible for managing multiple project teams simultaneously to achieve a common vision, on time, on budget while minimizing risk. Representative projects: ERP system implementations, process improvement initiatives, strategy/needs analyses, and cost management/profitability analyses.
  • Project Managed internal B2B site (Homeport) for APL customers to provide them with a self-service environment to request orders, procure inventory, review maritime shipping schedules, check inventory status and pricing for APL customers with a small 500K budget.
  • Organized and developed road map for APL’s rail and cargo transport group (Pacer International) to devise an enterprise wide web strategy including infrastructure, application and site content for future customer markets.

Confidential, New York, NY

Project Manager/Consultant

Responsibilities:

  • Managed JAD session with subject matter experts located in the US or Europe and performed JAD sessions with offshore development teams in Malaysia to build client Supply Chain applications and portal customer support sites that could accommodate both marketing strategies and AVP leveling reporting requirements.
  • Functional responsibilities include: managing teams, business requirements, assist in capturing requirements for RFP’s and project scopes, analyze “as-is” processes, helped design and document user interfaces, developed mock-ups for presentations, managed functional specs that included the “to-be” processes and supervised a team of seven technical and seven functional members.
  • Integrated Supply Chain software with ERP and legacy systems. Managed data modeling and cleansing to support supply chain data mart implementations. Implemented supporting change management and user

Confidential, San Francisco, CA

IT- Lead e-Business Analyst

Responsibilities:

  • Successfully Managed and Implemented a retail Point-of-Sales (POS) system into 35 retail stores across the greater bay area with 90% functionality Confidential go live with a saving to the company of 120K annually in operation costs by integrating billing, credit score and Oracle enterprise systems and eliminating manual procedures
  • Implemented Oracle 11i, GL, OE, AR, PUR and Inventory modules to replace company legacy systems including development of custom interfaces when out of the box standards could not be applied (with Confidential )
  • Responsible for all web deliverables for the B2B customers including analysis, design, development, and implementation of new web applications that supported current users business processes
  • Duties included: writing functional specifications as a part of the development team; evaluating shrink-wrapped software solutions to meet business needs; implementing and sustaining interfaces with ERP (Oracle R11i) and Legacy applications as well as testing, and providing user on those programs using RUP (UML) annotation

We'd love your feedback!