Professional Profile:

I am a detail oriented and dedicated individual who has the drive to excel in everything I do. I have experience working under pressure and in constantly changing and diverse environments. I am a problem solver, with strong analytical skills who possesses the ability to adapt to rapid changes in roles and requirements.

I am actively involved as a team leader with a focus on project management. My education specialized in all aspects of project management and operations, including management, production planning, inventory control and supply chain management. My formal education also involved managerial cost accounting techniques, general internet technology theory, and effective organizational management.

My extensive experience with SAP began in 2000, while at CSU, Chico. I underwent an extensive curriculum based on the SCM, PP, MM, WM, and QM modules of SAP. This experience was put into practice while working for RWD technologies, Inc. Through that position, I gained tremendous project experience as a consultant and team leader. These projects typically involved complex project management and leadership, basic system configuration, system integration, the development and maintenance of training materials, utilizing and managing established training development methodologies, and extensive knowledge of instructional design. Cumulatively, I have more than 9 years of experience with SAP and Oracle server based ERP systems.

After working for RWD Technologies, I was hired by SAP America as a Solution Engineer for their newest on-demand software offering, Business ByDesign. In this pre-sales and consulting position, I worked directly with prospect clients to discover intricate details of their business and adapt the system to meet their needs. I worked directly with executive level players on the client side and served as a technical intermediary and high-level project manager between SAP product development, support and sales.

Education:

B.S. Business Administration, Operations Management

Experience:

SAP America
Confidential,CA Solution Engineer, Business ByDesign 1/2008 5/2009

• Solution Engineer and Project Manager in a pre-sales capacity for SAP’s newest product, a on-demand, SaaS offering which is now known as Business ByDesign
• Worked directly with prospect clients at the executive and board level to identify and map all of a client’s business processes and then configure the system to the client’s greatest benefit
• As a Project Manager, I held great responsibility by the way of leading the sales team in the beginning of a client engagement to determine functional compatibility between client requirements and the system
• Communication between all of these entities was crucial, and I served as the primary point of contact on many engagements
• Position demanded that I have great knowledge of all business processes, including sales, accounting, manufacturing, human resources, logistics, IT and networking.
• Sales execution was always the focus, but if certain functional requirements were not met, I had the responsibility to abort or postpone the engagement

Confidential,
San Ramon, CA SAP Consultant/ERP Training Consultant 10/2005 1/2008

• As a systems consultant, the position required nearly 100% travel throughout North America
• Consulting focused on all aspects of SAP system implementations. This included project management, management of functional teams, basic system configuration, participating in integration tests, writing integration test scripts, developing and implementing electronic Learning Management Systems and utilizing internet portals to manage the training progress of client end users
• I have served many clients, including: Campbell’s Soup Co., Genentech, Marin County, Clark County, NV, White Wave Foods, Schnitzer Steel, Forest City Enterprises, Ecolab, James Hardie, and Teleflex Medical
• The position required working closely with subject matter experts to gain sufficient knowledge on proper business processes to incorporate in end-user training materials. This included developing detailed process flows of all business processes

Confidential, F/V Kendal
Prince William Sound, AK - Commercial Salmon Fisherman Summer 2004, 2009

• As first mate and ships engineer, I monitored and repaired all equipment and delivered orders to the crew
• Demanded strong leadership skills to manage and train the deck crew in very stressful situations
• I tracked daily and weekly catch totals while monitoring deliveries and payments from Icicle Seafoods, our contracted processor
• Maintained equipment included Detroit Diesel 8V92, Cummins 4BT, various hydraulic systems and winches, rigging, electrical systems, navigation systems and electronics.

Confidential,
Professional Internship 5/2001 8/2001

• I worked in all aspects of the business, including custom equipment assembly and installation, customer service, and client recruitment
• One of my main duties was to build custom servers and other computer systems for sale to our clients, this included installation and configuration of all software for the systems.
• I personally oversaw and managed the opening negotiations and designs of a custom telecommunications software system for Wellbridge International, Inc.
• Provided excellent customer service to our clients

Software:

SAP R/3, SAP Business ByDesign, Oracle, RWD InfoPak, RWD uPerform, Microsoft Office, Microsoft Project, Microsoft Access, Adobe Acrobat, Sharepoint, ConnectShip, Webex, Mercury.