SUMMARY:

• 16+ years of experience architecting, managing, and developing business solutions for fortune 500 companies
• Senior Level IT Professional with significant experience managing complex corporate transformational projects. Strong domain experience in the retail and financial industries with specific expertise in ecommerce and Mobile technologies.
• Experienced at helping companies in corporate the best practices of the SDLC and Lean framework. Solid foundation in solution architecture and design.
• A strategic thinker with an ability to engage with business stakeholders to define winning customer centric digital solutions, while also providing the framework for successful implementation. Consistently demonstrating an ability to leverage a unique combination of project management, technical, and business analysis skills to engage from the pre - sales phase through the implementation phase.
• Over 16 years of professional experience in the field of IT industry as Program Manager/Project Manager/Agile Coach/Portfolio Manager.
• Directed and Managed Programs with $10M + Budget with 50+ people spread across multiple offshore and onshore teams.
• Results driven professional with excellent analytical and problem solving skills. Previous experience includes analyzing and managing technical applications to increase productivity, quality, and efficiency. Strong record demonstrates a proven ability to manage Projects from Planning through execution.
• A thorough understanding of the System Development Life Cycle.
• Proficient at managing Programs, defining the scope of work, building a team, defining the schedules, managing the budget, establishing a communication plan, and successful transition planning.
• Taking Programs from concept through completion, on schedule, on budget, and meeting or exceeding expectations of the team and the client.
• Expertise in Relational Database Management Systems and data manipulation including Customer Management Database.
• Expertise in Agile: Scrum & Extreme programming, RUP, and Waterfall methodologies.
• Instrumental in Risk Analysis, Estimation model, and Resources Placement.
• Expertise in Financial Analysis skills and Enterprise Business Models.
• Expertise in Strategic and Operational management & marketing, market research & development.
• Ability to influence, negotiate and effectively participate in cross-functional teams with vendors, customers, peers and subordinates.
• Strong interpersonal skills, excellent documentation skills, ability to organize information, team problem solving ability, analytical and programming skills in high speed, quality conscious, Multi-tasked environment.

AREAS OF EXPERTISE:

• Portfolio Management
• Program Management
• Waterfall/Lean Methodology
• Mobile Solutions
• Agile Coach
• Resource Management
• Product Owner
• Server Management
• IT Strategic Planning
• Cloud Computing
• Data Mining
• Hybris
• Enterprise Portal
• MDM Solutions
• Enterprise Resource Planning
• Technical Documentation
• Interpersonal Skills
• Cost Reduction and Efficiency
• Budgeting and Risk Analysis
• Software Troubleshooting
• Mobile Applications Development

SKILLS:

Operating System: Windows 9X-2000, XP, 2003, UNIX, LINUX. Mountain Lion, Windows 7,8 including metro.

Platforms: ASP.NET 2.0, MS .NET Framework 1.1, J2EE, JDK, Hybris, SAP.

DBMS: SQL Server 2005, SQL Server 2000, Oracle 9.0i, MYSQL, Postgre SQL, SQL Lite.

Web Related Languages: XML, XSL, ASP, JavaScript, HTML, XHTML, Json, HTML-5.

Applications: MS Project, MS Visio, Adobe Photoshop 6.0, Flash MX 2004, MS Front Page, Crystal Reports, Load Runner, Rational Test Tools Actuate Report Server, Dream weaver, Test Director, Issue Tracker, Planview, Share Point, jira, confluenec, at-task, splunk, Git Hub, Charles, X-code, Core metrics (Analytics), quality control.

Concepts: Object Oriented Programming, SOA, Client-Server Model, File Processing, N-Tier Enterprise Application Development, CMS management.

Methodology : Waterfall, Agile/Lean, Iterative

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Program Manager/Sr Scrum Master

Responsibilities:

• Created the overarching program plan across all project for Platforms such as iOS/Android/API/Hybris/3rd Party.
• Created a framework for tracking status across all projects. Including development, quality and financial status.
• Managed issues and risk across the program.
• Directly managed the implementation of third party integrations like Adobe Analytics, BazaarVoice, Beacons and over 20 other third parties.
• Directly managed Coordination with E-commerce fullsite suite of functionalities in relation to the Mobile Applications
• Worked with IT teams, business stakeholders and vendors to coordinate implementation efforts.
• Led executive and stakeholder status meetings.
• Performed analysis to create system context diagrams to facilitate understanding and alignment across stakeholders.
• Coached agile teams on executing agile methodology best practices
• Led, coached and managed PMs, Scrum Masters, Delivery Managers, Business analyst and Developers across multiple platforms.
• Thought leader in providing recommend options and solutions to business and technical problems.
• Drove consensus and decision making with business stakeholders, IT and Executive Management.

Portfolio Manager

Confidential

Responsibilities:

• Working with key stakeholders, defining the product roadmap for multiple Product Lines
• Capturing and providing requirements for developing new services for Multiple Applications
• Managing Mobile development process using Lean methodology
• Facilitation via Project managers task of Job allocation among team members and team supervision, test management, version control and authorization of new releases
• Release management in collaboration with Release Manager and Business Stakeholders
• Seeking and hiring new talent for the team
• Optimizing development processes by identifying SME and introducing Process Improvements

Confidential, Chicago, IL

Project Manager

Responsibilities:

• Lead Web development group; D irect the SharePoint Web sites, portals, intranet and ecommerce.
• Lead the technical delivery of all Web initiatives in a fast-paced, deadline-driven environment.
• W ork in an environment with 20+ developers, vendors, contractors, services and consulting resources.
• Align development schedule and resources to the enterprise-wide Web release strategy.
• Aligd Web Architecture and roadmap to the enterprise-wide technology architecture.
• Technology used: VS Team System, Team Project, Oracle, PeopleSoft. Developed and executed Web solutions using AJAX.
• Ensure that best practices and standards are understood and followed throughout development.
• Work with SharePoint for AMLI intranet. Manage the document libraries to maintain project artifacts. Use Wiki pages to provide instructions on processes and standards. Use Announcements and Task libraries to inform team about events and responsibilities.
• Maintain broad base of disciplines in Information Technology.
• Contribute to high-level strategic objectives and long- and short-term solutions to meet those objectives.
• Manage timeline. C ollect feedback from internal and external teams. Assess and manage risk.
• Build key customer relationships, collaborated team results, lead with integrity.
• Leverage technology innovation opportunities, demonstrated sound operational discipline, judgment and decision making, negotiated for success.
• C ommunicate Release schedules, approve Deployment/migration process and perform Smoke Test.
• Use Visual Studio Team Foundation effectively for login Technical issues, Team Explorer for Project Management, and Solution Explorer for Development .
• Projects: Smart Office Online Leasing Project, Employee Portal, Resident Portal, AMLI Ecommerce Suite, Order Management Dashboard .

Confidential, Chicago, IL

IT Contractor

Responsibilities:

• Performed requirements gathering for every release of the software.
• Collaborated effectively across a variety of IT and Business groups, regions and roles.
• Managed a complex and fluctuating priority list and resolved conflicts to competing priorities.
• Identified focus areas and brought clarity to business objectives, requirements and priorities.
• Gathered and documented business rules and effectively implemented them in system flow.
• Documented requirements using Rational Requisite Pro; Participated in making complete use case model.
• Conducted analysis that identified current as well as future state of business processes. Analyzed business requirements for software applications from functional perspectives by conducting interviews with stakeholders and subject matter experts.
• Provided effective support in delivering process and product change improvement solutions.
• Ensured that the development of information system solutions properly reflected the business functional needs for change improvements.
• Worked with project team on: planning, analysis, requirements, design & construction, testing and for production implementations.

Confidential, Wichita, KS

Business analyst/Project Lead

Responsibilities:

• Reviewed project assignment to determine scope and diversity of involvement, and resources needed, necessary contacts and required administrative action.
• Assisted DBA in creating Business entities.
• Reviewed existing methods and procedures and modified as necessary to accomplish specific assignment.
• Identified potential risks and communicated with the team.
• Performed requirement walkthroughs with appropriate project participants.
• Represented PM when delegated in meetings dealing with issues concerning the project.
• Moderated divergent viewpoints and help build consensus among those involved appropriate to the project assignment, processes, and procedures.
• Monitored project status to ensure progress toward completion, required procedural steps were completed fully and timely, participants were informed of progress, and project deliverables using Eroom.
• Modified project plan and coordinated changes with participants as necessary.
• Closed files and reviewed records to ensure documentation was appropriate and complete.

Confidential, Wichita, KS

Business Analyst

Responsibilities:

• Full administrative support, including scheduling, project meetings, email, meet & greet and conferences
• Organized calendars, client meetings and conference calls, collating and distributing agendas.
• Compiled project status reports, coordinated project schedules, managed project meetings.
• Documented JAD sessions dialogue and distributed minutes to the team thereafter.
• Compiled requirements document and updated the project plan with milestones of the project.
• Assisted the Project Manager in developing the communication plan, project charter and progress report.
• Coordinated travel, meeting, conference arrangements; maintained appointment schedules.

Confidential, Wichita, KS

IT Contractor

Responsibilities:

• Created Test Scripts using Test Manager 2.0.
• Used organization’s internal Application to generate and document reports.
• Monitored and troubleshot any bugs in Daily batch process using script Debugger.
• Prepared required documents and scheduled walkthrough with the team.
• Generated reports using SQL queries.
• Tracked issue logs and follow-up with resolutions.