Test Lead & Process Consultant Resume
PROFESSIONAL SUMMARY:
- An experienced IT professional with 9 years 2 months experience in Testing who has played roles of Senior Test Lead, Senior Test Consultant, Process Consultant, Functional Test lead, Automation Test Analyst/Lead and Business Analyst
- Testing & Consulting in: Agile, Functional, End to End, Integration, Automation using Selenium, D Confidential base, D Confidential Migration & Application Migration test methodologies & approaches, SharePoint, Archival & Decommissioning, Micro Strategy & Lab ware LIMS
- Proven expertise in Life Science Validation and Testing Services Practice (5.5 years) possessing sound knowledge in Validation Testing, Confidential Regulatory Compliance, GxP, 21CFR Part11
- Proven expertise in Telecom domain (3.5 years)with specialization in Operations / Business / Customer Support Systems (OSS, BSS, CSS), broadband provisioning E2E Business process testing, Rating, Customer care, Billing, Trouble to Resolve
- Has 3 years experience in Agile testing. Involved in Sprint planning, User Demo and Retrospective meetings for the Agile Projects involved
- Ability to understand and proficiently work with Relational D Confidential bases Oracle) and write SQL queries to validate backend d Confidential for Functional as well as D Confidential Warehouse / Migration testing.
- Has 2+ years of Automation experience using Selenium ( Automation feasibility/candidate selection, POC, identify test cases, write & execute regression test scripts)
- 3.5 years experience of client facing and interaction roles with multiple vendors/stakeholders in the UK; Exceptional ability to maintain and build client relationships
- Has 2 years experience as a Business Analyst in UK for a leading Pharmaceutical client
- Acted as a Consultant in deciding migration methodologies/approach for 8 middleware platforms where 200+ applications interface
- Acted as Consultant in deciding Archival & Decommissioning approach & scope for manufacturing d Confidential hosted in AS400 system
- Skills also include End to End Test Delivery & Management, Requirement gathering & feasibility study, Automation feasibility study, Incident Management, Strategy & Planning, Risk management, People Management, Capability Development, Negotiation Skills, Conflict Management and Quality Management.
- Proven expertise in large testing engagements and QA process improvement initiatives complimented with the expertise on the test management tools (Quality Center 9.2, Clear Quest)
- Demonstrated abilities in executing projects involving planning, requirement analysis, estimation, cost budgeting, scheduling, test analysis & design, test execution, deployments, UAT & closure & change management
- Is efficient in leading smaller to larger teams and enabling/mentoring them to meet business standards/demands
- Clear Understanding of Software Development Life Cycle and Testing Methodologies
- Skills of translating complex client requirements into executable solutions
- Has been responsible for preparation of Project Plans, Resource planning, Process documentation, metrics & reporting.
- Completed domain on Testing, Telecom (OSS/BSS) and Life Science.
- Excellent communication skills and leadership qualities; Good team player, flexible, dedicated, proactive and very flexible
- Got appreciation from President & MD of CTS and client for WellPoint Project
- Received direct client appreciations during the tenure at onsite
- Strong understanding & extensive experience in Functional Testing, Agile Testing, Automation using Selenium, Regression Testing, Integration Testing, Smoke Testing, User Acceptance Testing, End to End Testing, D Confidential base Testing, D Confidential Migration & Application Migration Testing, SharePoint Testing & Migration, Office 365, Reports Testing (MSTR), Lab ware LIMS, Archival & Decommissioning, Middleware testing
- Expertise in Estimations, RFP, Requirement analysis, Scope Identification, Test Plan, Test Strategy, Test Report, Test execution & Management, Risk Management & Control Monitoring
- Efficient Test coordinator/ Business Analyst/Process Analyst/ Consultant for a multivendor programs within Confidential Vertical.
- Efficient in Stakeholder management involving multiple vendors & clients
- Familiar with Project plan & other metrics preparation and reporting to all internal & external stakeholders.
- Extensive experience in defect management & triaging for all the programs/projects worked. A Quality centre certified candidate
- Proficient in new project estimations & proposals Industries and Applications
TECHNICAL SKILL
D Confidential base: SQL 2005, Oracle 9i
Languages: SQL, Java, Visual Basic 6.0, HTML
Operating System: Windows 2003 Server, Windows XP, Windows 7
Automation Tools: Selenium WebDriver
Business Intelligence Tools: Micro Strategy
D Confidential Comparison Tools: Confidential Compare 3
Version Control: Visual Source Safe
CRM Tools: Siebel
Test Management Tool/Defect management: HP Quality Centre, Clear Quest
Other Tools: XML editor, CICS, FileZilla, Notepad++, putty
PROFESSIONAL EXPERIENCE
Confidential
Test Lead & Process Consultant
Responsibilities:
- Handled a testing team of 8 for a migration programme which involves migration of 30 complex applications from Share Point 2010 to Office 365
- Determining the test strategy for the migration and the various testing types that could be performed to ensure the migration is successful.
- Allocated applications to individuals of right skill set and was responsible for review of all the deliverables produced and ensured they are of utmost quality
- Was responsible for laying the test schedule and tracking the actual against the plan
- Was responsible for estimations within the programme and Confidential
- Acted as a Process Consultant in streamlining the overall process for the project
- Was responsible for the End to End test delivery, People Management, Incident Management, Risk Management, Resource Forecast & planning of the project
- Was responsible for raising risks well before time with mitigations
- Was responsible for enabling the team to gain sound knowledge in SharePoint & migration concepts
- Was responsible preparing test metrics & status reports to all stake holders
- Got well versed in SaaS concepts
Confidential
Test Consultant & Lead
Responsibilities:
- Responsible for defining Functional & Automation testing scope/strategy by liaising with multiple vendors & stakeholders
- Was involved in interaction with multiple stake holders in understanding the business requirement to convert them into testable solutions.
- Was responsible for raising risks & issues to the customer & management well ahead with solutions & mitigations and was appreciated for excellent Risk Project Management
- Was responsible for performing Automation POC for a Search application
- Reviewed all functional & Automation test scripts and ensuring the design is as per the organization defined standards
- Responsible for review & maintenance of the regression suite test scripts
- Responsible for Status reporting to all internal and external stakeholders
- Responsible for estimations, Change Orders & Metrics for the project
- Responsible for the delivery of the project
- Is a mentor & reviewer in reviewing all project deliverables
Confidential
Onsite Test and Process Consultant
Technologies: AS400, HP QC, PIER (Documentum), putty, Java, Selenium WebDriver
Responsibilities:
- Acted as the Test Consultant in providing the archiving strategy for the d Confidential in the sites
- Was solely responsible in defining overall testing scope/strategy for the archiving & decommissioning project by liaising with multiple vendors & stakeholders along with test design, test execution, incident management
- Played a consultant role in determining the archival solution - PIER for the POC project by analyzing the pros & cons of the archival solutions available along with the consultants
- Developed automation test scripts for a search module within the archival solution and executed the same
- Was responsible for laying the entire project delivery plan and proactively took responsibility in tracking the same
- Interacted with multiple stake holders in understanding the business requirement and converted them into testable scenarios.
- Was responsible for raising risks & issues to the customer & management well ahead with solutions & mitigations and was appreciated for excellent Risk Project Management
- Responsible for Status reporting to all internal and external stakeholders
- Responsible for estimations, Change Orders & Metrics for the project
- Responsible for the delivery of the project
- Acted as a mentor & reviewer in reviewing all project deliverables and groomed resources in archiving strategy.
Confidential
Test Lead/ Process Consultant
Technologies: Lab ware LIMS
Responsibilities:
- Managed a team with peak size 8 in the project
- Gained substantial knowledge on LIMS- Lab ware
- Responsible for the delivery of the templates scoped within the project.
- Was involved in Requirement analysis and responsible for test plan preparation, scope identification, test approach, resource loading, reviewing test deliverables produced by the team and testing of templates
- Interacted with multiple stake holders in understanding the business requirement and converted them into testable scenarios.
- Was responsible for providing alternative & best possible solution during complex situations
- Responsible for Status reporting to all internal and external stakeholders
- Acted as a reviewer for test cases designed for another project with the account
- Was responsible for testing estimates for a gold tier project within the account
- Was involved in fine tuning of metrics & C2.0 activities within the account
Confidential
Onsite Test Lead/ Test Consultant
Technologies: Oracle 9i, HP QC, .NET, Java, Selenium, People Directory, Active Directory, AZIA, Cyclone, BI, putty, MQ, SQL, SharePoint
Responsibilities:
- Acted as an onsite coordinator for a suite of Complex Applications, all the Confidential associated Middleware Platforms and Manual Performance testing.
- Was involved in Requirement analysis, Functional & Automation test plan preparation, scope identification, Functional & Automation test approach, resource loading for the handled Complex Application & Middleware platforms
- As a consultant was responsible for analyzing & defining d Confidential migration/verification and validation approach for all Middleware Platforms (Cyclone, AZIA, People Directory and BISS) involved when the associated applications get migrated.
- Was responsible in identifying the R&D applications which can be automated by performing a POC using Selenium
- Was responsible to design/review/execution automation scripts for few of the complex applications, also performed smoke test using automated test scripts
- Was responsible for identifying the regression suite for Automation and maintenance of the same
- Was responsible for Status reporting of the Complex Applications to all external stakeholders (internally & externally)
- As a consultant and identified the scope of Migration testing having the following fundamentals in mind,
- Duplicate Logic validation - All the live (not expired) entities/records are loaded into the target d Confidential base. Each entity should be loaded just once i.e. there should not be a duplication of entities.
- D Confidential Integrity - Every attribute (present in the source d Confidential base) of every entity (present in the source d Confidential base) is loaded into the target d Confidential base.
- D Confidential validation- All d Confidential related to a particular entity is loaded in each relevant table in the target d Confidential base
- Performance- The d Confidential migration process performs reasonably fast and without any major bottleneck
- Identified the scope of Performance testing for all applications under Confidential scope and categorized them into Tool Based & Manual testing knowing the impact of the migration associated with the application, defined the scope along with the business & delivered testing successfully. Received appreciations from business for the same
- Interacted with multiple stake holders in understanding the business requirement and converted them into testable scenarios.
- Was involved in metrics calculations (with respect to Effort & schedule variance) and dashboards development for status reporting for internal & external stakeholders.
- 1Additionally, acted as an Agile coordinator to enable associates within the team to transform into Agile. Conducted workshops on Agile, released a beginner kit for Agile & is involved in laying the roadmap for the transformation journey.
Confidential
Onsite Business Analyst
Technologies: Oracle 9i, HP QC, SQL, AERS (Adverse Event Reporting System)
Responsibilities:
- Played the role of a Business Analyst during the application development, deployment, testing and production support
- Was involved in Requirement gathering by closely working with all stakeholders involved and captured the same in the User Specification document
- Was responsible for understanding the business requirements and explaining the same to developers & testers also clarifying queries if any
- Was responsible for Requirement & Change request handling, Case Studies, RFPs, Demonstrations to the clients
- Was responsible to ensure that all Business scenarios were tested
- Got well versed with Oracle Reporting strategy
- Reviewed the development & testing scope, Approach and plan
Confidential
Offshore Test Lead & Coordinator
Technologies: Oracle 9i, HP QC, SQL, AERS (Adverse Event Reporting System), ARISg DB
Responsibilities:
- Lead a team of 7 and was solely responsible for successful delivery of Jasper module.
- Got well versed with Oracle Reporting
- Responsible for analyzing and understanding the requirements and handled the project astutely by sequencing the task with effective time bound management.
- Prepared System test plan, test cases and test d Confidential and ensured timely delivery.
- Ensured very less post production defects by effectively performing System Testing, User Acceptance Testing and End to End testing of new components and received appreciation for the same.
- Responsible for status reporting and direct interactions with respect to requirements with the onsite stakeholders
- Got well versed in D Confidential base concepts
- Assisting the team during the test design activity
Confidential
Offshore Senior Test Analyst
Technologies: Oracle 9i, HP QC, SQL, AERS (Adverse Event Reporting System)
Responsibilities:
- Singly handling the DSUR testing from Offshore and was solely responsible for its delivery.
- Was involved in Requirement Analysis, Test strategy preparation and Test Design
- Was being involved in Test Execution and defect logging and status reporting (to internal & external stakeholders)
- Performed extraction, manipulation, analysis and reporting of d Confidential from multiple d Confidential sources
- Ensured almost Zero post production defects by effectively performing System Testing, User Acceptance Testing and End to End testing of new components
- Received many accolades for this business critical project from the Project team & client
Confidential
Offshore Senior Test Analyst/ Onsite Test Lead
Technologies: HP Quality Center, Siebel CRM, Amdocs Neo, CICS (Customer Information) Control System) by Confidential, Visual Source Safe (VSS), XML, MQ, FileZilla, FTP client, putty
Responsibilities:
- Acted as the Onsite Coordinator facing the clients for FTTC Trouble to Resolve Stream involving in E2E Integration Testing
- Was responsible for analyzing and understanding the requirements and handled the project astutely by sequencing the task with effective time bound management
- Gained substantial knowledge on the CRM Seibel and Amdocs Neo COTS product
- Was involved in Requirement Analysis, Test strategy preparation and Test Design
- Was involved in Test Execution and defect logging and reporting
- Was involved in and mentoring new joinees
- Aligned to Agile on Project demand and grasped Agile concepts quickly
- Was involved in Sprint Planning & Retrospective meetings. Have provided User Demo after every Sprint.
- Was responsible for the delivery of various Sprints and Releases.
- Was responsible Analysis of test results and status reporting.
- Publishing defect report & status to all stakeholders
- Received client appreciation for identifying design defects.
Confidential
Offshore Senior Test Analyst/ Onsite Test Lead
Technologies: HP Quality Center, Siebel CRM, Amdocs Neo, CICS (Customer Information Control System) by Confidential, Visual Source Safe (VSS), XML, MQ, FileZilla, FTP client, putty
Responsibilities:
- Acted as the Onsite Coordinator facing the clients for Wholesale Interlock Testing Activity -Trouble to Resolve Stream and E2E Integration Testing
- Was responsible for analyzing and understanding the requirements and handled the project astutely by sequencing the task with effective time bound management
- Gained substantial knowledge on the CRM Seibel and Amdocs Neo COTS product
- Was involved in Requirement Analysis, Test strategy preparation and Test Design
- Was involved in Test Execution and defect logging and reporting
- Aligned to Agile on Project demand and grasped Agile concepts quickly
- Was involved in Sprint Planning & Retrospective meetings. Have provided User Demo after every Sprint.
- Was responsible for the delivery of various Sprints and Releases.
- Was involved in and mentoring new joinees
- Analysis of test results and status reporting.
- Publishing defect report & status report to the client