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Test Lead & Process Consultant Resume

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PROFESSIONAL SUMMARY:

  • An experienced IT professional with 9 years 2 months experience in Testing who has played roles of Senior Test Lead, Senior Test Consultant, Process Consultant, Functional Test lead, Automation Test Analyst/Lead and Business Analyst
  • Testing & Consulting in: Agile, Functional, End to End, Integration, Automation using Selenium, D Confidential base, D Confidential Migration & Application Migration test methodologies & approaches, SharePoint, Archival & Decommissioning, Micro Strategy & Lab ware LIMS
  • Proven expertise in Life Science Validation and Testing Services Practice (5.5 years) possessing sound knowledge in Validation Testing, Confidential Regulatory Compliance, GxP, 21CFR Part11
  • Proven expertise in Telecom domain (3.5 years)with specialization in Operations / Business / Customer Support Systems (OSS, BSS, CSS), broadband provisioning E2E Business process testing, Rating, Customer care, Billing, Trouble to Resolve
  • Has 3 years experience in Agile testing. Involved in Sprint planning, User Demo and Retrospective meetings for the Agile Projects involved
  • Ability to understand and proficiently work with Relational D Confidential bases Oracle) and write SQL queries to validate backend d Confidential for Functional as well as D Confidential Warehouse / Migration testing.
  • Has 2+ years of Automation experience using Selenium ( Automation feasibility/candidate selection, POC, identify test cases, write & execute regression test scripts)
  • 3.5 years experience of client facing and interaction roles with multiple vendors/stakeholders in the UK; Exceptional ability to maintain and build client relationships
  • Has 2 years experience as a Business Analyst in UK for a leading Pharmaceutical client
  • Acted as a Consultant in deciding migration methodologies/approach for 8 middleware platforms where 200+ applications interface
  • Acted as Consultant in deciding Archival & Decommissioning approach & scope for manufacturing d Confidential hosted in AS400 system
  • Skills also include End to End Test Delivery & Management, Requirement gathering & feasibility study, Automation feasibility study, Incident Management, Strategy & Planning, Risk management, People Management, Capability Development, Negotiation Skills, Conflict Management and Quality Management.
  • Proven expertise in large testing engagements and QA process improvement initiatives complimented with the expertise on the test management tools (Quality Center 9.2, Clear Quest)
  • Demonstrated abilities in executing projects involving planning, requirement analysis, estimation, cost budgeting, scheduling, test analysis & design, test execution, deployments, UAT & closure & change management
  • Is efficient in leading smaller to larger teams and enabling/mentoring them to meet business standards/demands
  • Clear Understanding of Software Development Life Cycle and Testing Methodologies
  • Skills of translating complex client requirements into executable solutions
  • Has been responsible for preparation of Project Plans, Resource planning, Process documentation, metrics & reporting.
  • Completed domain on Testing, Telecom (OSS/BSS) and Life Science.
  • Excellent communication skills and leadership qualities; Good team player, flexible, dedicated, proactive and very flexible
  • Got appreciation from President & MD of CTS and client for WellPoint Project
  • Received direct client appreciations during the tenure at onsite
  • Strong understanding & extensive experience in Functional Testing, Agile Testing, Automation using Selenium, Regression Testing, Integration Testing, Smoke Testing, User Acceptance Testing, End to End Testing, D Confidential base Testing, D Confidential Migration & Application Migration Testing, SharePoint Testing & Migration, Office 365, Reports Testing (MSTR), Lab ware LIMS, Archival & Decommissioning, Middleware testing
  • Expertise in Estimations, RFP, Requirement analysis, Scope Identification, Test Plan, Test Strategy, Test Report, Test execution & Management, Risk Management & Control Monitoring
  • Efficient Test coordinator/ Business Analyst/Process Analyst/ Consultant for a multivendor programs within Confidential Vertical.
  • Efficient in Stakeholder management involving multiple vendors & clients
  • Familiar with Project plan & other metrics preparation and reporting to all internal & external stakeholders.
  • Extensive experience in defect management & triaging for all the programs/projects worked. A Quality centre certified candidate
  • Proficient in new project estimations & proposals Industries and Applications

TECHNICAL SKILL

D Confidential base: SQL 2005, Oracle 9i

Languages: SQL, Java, Visual Basic 6.0, HTML

Operating System: Windows 2003 Server, Windows XP, Windows 7

Automation Tools: Selenium WebDriver

Business Intelligence Tools: Micro Strategy

D Confidential Comparison Tools: Confidential Compare 3

Version Control: Visual Source Safe

CRM Tools: Siebel

Test Management Tool/Defect management: HP Quality Centre, Clear Quest

Other Tools: XML editor, CICS, FileZilla, Notepad++, putty

PROFESSIONAL EXPERIENCE

Confidential

Test Lead & Process Consultant

Responsibilities:

  • Handled a testing team of 8 for a migration programme which involves migration of 30 complex applications from Share Point 2010 to Office 365
  • Determining the test strategy for the migration and the various testing types that could be performed to ensure the migration is successful.
  • Allocated applications to individuals of right skill set and was responsible for review of all the deliverables produced and ensured they are of utmost quality
  • Was responsible for laying the test schedule and tracking the actual against the plan
  • Was responsible for estimations within the programme and Confidential
  • Acted as a Process Consultant in streamlining the overall process for the project
  • Was responsible for the End to End test delivery, People Management, Incident Management, Risk Management, Resource Forecast & planning of the project
  • Was responsible for raising risks well before time with mitigations
  • Was responsible for enabling the team to gain sound knowledge in SharePoint & migration concepts
  • Was responsible preparing test metrics & status reports to all stake holders
  • Got well versed in SaaS concepts

Confidential

Test Consultant & Lead

Responsibilities:

  • Responsible for defining Functional & Automation testing scope/strategy by liaising with multiple vendors & stakeholders
  • Was involved in interaction with multiple stake holders in understanding the business requirement to convert them into testable solutions.
  • Was responsible for raising risks & issues to the customer & management well ahead with solutions & mitigations and was appreciated for excellent Risk Project Management
  • Was responsible for performing Automation POC for a Search application
  • Reviewed all functional & Automation test scripts and ensuring the design is as per the organization defined standards
  • Responsible for review & maintenance of the regression suite test scripts
  • Responsible for Status reporting to all internal and external stakeholders
  • Responsible for estimations, Change Orders & Metrics for the project
  • Responsible for the delivery of the project
  • Is a mentor & reviewer in reviewing all project deliverables

Confidential

Onsite Test and Process Consultant

Technologies: AS400, HP QC, PIER (Documentum), putty, Java, Selenium WebDriver

Responsibilities:

  • Acted as the Test Consultant in providing the archiving strategy for the d Confidential in the sites
  • Was solely responsible in defining overall testing scope/strategy for the archiving & decommissioning project by liaising with multiple vendors & stakeholders along with test design, test execution, incident management
  • Played a consultant role in determining the archival solution - PIER for the POC project by analyzing the pros & cons of the archival solutions available along with the consultants
  • Developed automation test scripts for a search module within the archival solution and executed the same
  • Was responsible for laying the entire project delivery plan and proactively took responsibility in tracking the same
  • Interacted with multiple stake holders in understanding the business requirement and converted them into testable scenarios.
  • Was responsible for raising risks & issues to the customer & management well ahead with solutions & mitigations and was appreciated for excellent Risk Project Management
  • Responsible for Status reporting to all internal and external stakeholders
  • Responsible for estimations, Change Orders & Metrics for the project
  • Responsible for the delivery of the project
  • Acted as a mentor & reviewer in reviewing all project deliverables and groomed resources in archiving strategy.

Confidential

Test Lead/ Process Consultant

Technologies: Lab ware LIMS

Responsibilities:

  • Managed a team with peak size 8 in the project
  • Gained substantial knowledge on LIMS- Lab ware
  • Responsible for the delivery of the templates scoped within the project.
  • Was involved in Requirement analysis and responsible for test plan preparation, scope identification, test approach, resource loading, reviewing test deliverables produced by the team and testing of templates
  • Interacted with multiple stake holders in understanding the business requirement and converted them into testable scenarios.
  • Was responsible for providing alternative & best possible solution during complex situations
  • Responsible for Status reporting to all internal and external stakeholders
  • Acted as a reviewer for test cases designed for another project with the account
  • Was responsible for testing estimates for a gold tier project within the account
  • Was involved in fine tuning of metrics & C2.0 activities within the account

Confidential

Onsite Test Lead/ Test Consultant

Technologies: Oracle 9i, HP QC, .NET, Java, Selenium, People Directory, Active Directory, AZIA, Cyclone, BI, putty, MQ, SQL, SharePoint

Responsibilities:

  • Acted as an onsite coordinator for a suite of Complex Applications, all the Confidential associated Middleware Platforms and Manual Performance testing.
  • Was involved in Requirement analysis, Functional & Automation test plan preparation, scope identification, Functional & Automation test approach, resource loading for the handled Complex Application & Middleware platforms
  • As a consultant was responsible for analyzing & defining d Confidential migration/verification and validation approach for all Middleware Platforms (Cyclone, AZIA, People Directory and BISS) involved when the associated applications get migrated.
  • Was responsible in identifying the R&D applications which can be automated by performing a POC using Selenium
  • Was responsible to design/review/execution automation scripts for few of the complex applications, also performed smoke test using automated test scripts
  • Was responsible for identifying the regression suite for Automation and maintenance of the same
  • Was responsible for Status reporting of the Complex Applications to all external stakeholders (internally & externally)
  • As a consultant and identified the scope of Migration testing having the following fundamentals in mind,
  • Duplicate Logic validation - All the live (not expired) entities/records are loaded into the target d Confidential base. Each entity should be loaded just once i.e. there should not be a duplication of entities.
  • D Confidential Integrity - Every attribute (present in the source d Confidential base) of every entity (present in the source d Confidential base) is loaded into the target d Confidential base.
  • D Confidential validation- All d Confidential related to a particular entity is loaded in each relevant table in the target d Confidential base
  • Performance- The d Confidential migration process performs reasonably fast and without any major bottleneck
  • Identified the scope of Performance testing for all applications under Confidential scope and categorized them into Tool Based & Manual testing knowing the impact of the migration associated with the application, defined the scope along with the business & delivered testing successfully. Received appreciations from business for the same
  • Interacted with multiple stake holders in understanding the business requirement and converted them into testable scenarios.
  • Was involved in metrics calculations (with respect to Effort & schedule variance) and dashboards development for status reporting for internal & external stakeholders.
  • 1Additionally, acted as an Agile coordinator to enable associates within the team to transform into Agile. Conducted workshops on Agile, released a beginner kit for Agile & is involved in laying the roadmap for the transformation journey.

Confidential

Onsite Business Analyst

Technologies: Oracle 9i, HP QC, SQL, AERS (Adverse Event Reporting System)

Responsibilities:

  • Played the role of a Business Analyst during the application development, deployment, testing and production support
  • Was involved in Requirement gathering by closely working with all stakeholders involved and captured the same in the User Specification document
  • Was responsible for understanding the business requirements and explaining the same to developers & testers also clarifying queries if any
  • Was responsible for Requirement & Change request handling, Case Studies, RFPs, Demonstrations to the clients
  • Was responsible to ensure that all Business scenarios were tested
  • Got well versed with Oracle Reporting strategy
  • Reviewed the development & testing scope, Approach and plan

Confidential

Offshore Test Lead & Coordinator

Technologies: Oracle 9i, HP QC, SQL, AERS (Adverse Event Reporting System), ARISg DB

Responsibilities:

  • Lead a team of 7 and was solely responsible for successful delivery of Jasper module.
  • Got well versed with Oracle Reporting
  • Responsible for analyzing and understanding the requirements and handled the project astutely by sequencing the task with effective time bound management.
  • Prepared System test plan, test cases and test d Confidential and ensured timely delivery.
  • Ensured very less post production defects by effectively performing System Testing, User Acceptance Testing and End to End testing of new components and received appreciation for the same.
  • Responsible for status reporting and direct interactions with respect to requirements with the onsite stakeholders
  • Got well versed in D Confidential base concepts
  • Assisting the team during the test design activity

Confidential

Offshore Senior Test Analyst

Technologies: Oracle 9i, HP QC, SQL, AERS (Adverse Event Reporting System)

Responsibilities:

  • Singly handling the DSUR testing from Offshore and was solely responsible for its delivery.
  • Was involved in Requirement Analysis, Test strategy preparation and Test Design
  • Was being involved in Test Execution and defect logging and status reporting (to internal & external stakeholders)
  • Performed extraction, manipulation, analysis and reporting of d Confidential from multiple d Confidential sources
  • Ensured almost Zero post production defects by effectively performing System Testing, User Acceptance Testing and End to End testing of new components
  • Received many accolades for this business critical project from the Project team & client

Confidential

Offshore Senior Test Analyst/ Onsite Test Lead

Technologies: HP Quality Center, Siebel CRM, Amdocs Neo, CICS (Customer Information) Control System) by Confidential, Visual Source Safe (VSS), XML, MQ, FileZilla, FTP client, putty

Responsibilities:

  • Acted as the Onsite Coordinator facing the clients for FTTC Trouble to Resolve Stream involving in E2E Integration Testing
  • Was responsible for analyzing and understanding the requirements and handled the project astutely by sequencing the task with effective time bound management
  • Gained substantial knowledge on the CRM Seibel and Amdocs Neo COTS product
  • Was involved in Requirement Analysis, Test strategy preparation and Test Design
  • Was involved in Test Execution and defect logging and reporting
  • Was involved in and mentoring new joinees
  • Aligned to Agile on Project demand and grasped Agile concepts quickly
  • Was involved in Sprint Planning & Retrospective meetings. Have provided User Demo after every Sprint.
  • Was responsible for the delivery of various Sprints and Releases.
  • Was responsible Analysis of test results and status reporting.
  • Publishing defect report & status to all stakeholders
  • Received client appreciation for identifying design defects.

Confidential

Offshore Senior Test Analyst/ Onsite Test Lead

Technologies: HP Quality Center, Siebel CRM, Amdocs Neo, CICS (Customer Information Control System) by Confidential, Visual Source Safe (VSS), XML, MQ, FileZilla, FTP client, putty

Responsibilities:

  • Acted as the Onsite Coordinator facing the clients for Wholesale Interlock Testing Activity -Trouble to Resolve Stream and E2E Integration Testing
  • Was responsible for analyzing and understanding the requirements and handled the project astutely by sequencing the task with effective time bound management
  • Gained substantial knowledge on the CRM Seibel and Amdocs Neo COTS product
  • Was involved in Requirement Analysis, Test strategy preparation and Test Design
  • Was involved in Test Execution and defect logging and reporting
  • Aligned to Agile on Project demand and grasped Agile concepts quickly
  • Was involved in Sprint Planning & Retrospective meetings. Have provided User Demo after every Sprint.
  • Was responsible for the delivery of various Sprints and Releases.
  • Was involved in and mentoring new joinees
  • Analysis of test results and status reporting.
  • Publishing defect report & status report to the client

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