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Deputy Program Manager Resume

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PROFESSIONAL SUMMARY:

  • Project Management Professional (PMP) with over ten years of Project Management experience in multiple disciplines, including software implementation, stakeholder training, performance monitoring and control.
  • Extensive experience with various federal government agencies in records and project management.
  • Providing clients with customized solutions, while implementing industry best practices.
  • Successfully leading project management processes to ensure project realization on time and within the original budget.
  • Certified in ITIL and Scrum principles in order to support various IT project management needs.

PROFESSIONAL EXPERIENCE:

Deputy Program Manager

Confidential

Responsibilities:

  • Supported the development of the Analysis of Alternatives Document that provided a recommendation for a new data center, the methodology used to determine the recommendation, and the other host options we analyzed
  • Reviewed the Requirements Traceability Matrix and recommended validation criteria for the technical requirements of the transition
  • Using the Lifecycle Cost Estimate, developed Technology Office’s FY18 Budget, including Transition costs, Operation and Maintenance of the data center costs, and Application Support costs
  • Provided project management support in transitioning from a virtual data center into a Next Generation Data Center
  • Recommended best practices and processes to the Confidential Technology Office in detailing the initiation, planning, execution, managing and closing of the transition of the Next Generation Data Center
  • Provided briefings to C - suite executives of the status of the transition, the risks and issues associated with the transition and recommendations for mitigations to the risks and issues
  • Researched the System Development Life Cycle process Confidential Technology Office is governed by and prepared deliverables and artifacts needed to proper complete the phase gates in the process
  • Facilitated the Service Level Agreement (SLAs) initiative to ensure stakeholders’ understanding of the performance metric, success criteria, targets, and disincentives associated with missing the target (which included engaging stakeholders’ input, developing questions for understanding the goals of the SLAs, and consolidating findings to develop SLAs that meet Confidential ’s goals and were achievable by the new data center vendor)
  • Developed and maintained Project SharePoint portal which hosts technical artifacts and preparation documentation for the Next Generation Data Center transition activities
  • Supported action item development and tracking during status meetings between the transition vendor and Confidential and ensure action items owner are updating the status of the action items as they are closed out
  • Created and reviewed lessons learned after major project milestones and implement updates the transition task list based on the lessons learned

Project Manager

Confidential

Responsibilities:

  • Served a Project Manager supporting the Project Management Office of the US Securities
  • Exchange and Commission’s Office of Information Technology team and manage multiple up to $8M valued projects in the Enforcement Division’s Solutions portfolio
  • Accountable for taking Confidential products through the Software Development Life Cycle (SDLC) and Capital
  • Planning and Investment Control (CPIC) through requirements management, budget performance design, development, risk management, dependencies, quality assurance and stakeholder communications
  • Strategically apply methods, metrics, tools, and techniques of project management from the Project Management Body of Knowledge (PMBOK) to complete IT product implementation
  • Completed requirements gathering, technical review board presentations, detailed architecture design documentation, test readiness reviews, change control board presentations, and coordinated implementation of over six Confidential products in a three-month span (similar Confidential products have taken 3-6 months individually to get through this process) that have been essential to the Enforcement Division’s ability to work toward their mission of investigating possible violations of securities law
  • Supported the SEC OIT’s Transition Management Branch that manages and coordinates the transition of software applications from development through production and hand off to operations and maintenance
  • Maintained SEC OIT’s Transition Management Branch SharePoint site that allowed the CIO to see where software application was in the software development lifecycle process and testing schedules of Pre-Production Environment and Quality Control Test Center labs
  • Served as the project manager for implementation of an Enterprise Resource Planning system that modernized the Electronic Data Gathering, Analysis, and Retrieval (EDGAR) Fee process for companies regulated by the SEC
  • Served as the project manager for implementation of an e-Discovery system that will allow the SEC to manage their electronic mail records based on retention rules setup by the Office of Records Management System and approved by the National Archives and Records Administration
  • Responsible for tracking and updating status of open Plans of Action and Milestones (POA&Ms) of the SEC Enforcement Division’s products in the SEC’s IT network

National Deployment Manager and Project Manager

Confidential

Responsibilities:

  • Served as Deployment Manager for U.S. Veterans Affairs Veterans Point of Service VetLink Program
  • Managed the cost, schedule, and technical performance of the implementation of self-service check-in kiosk that has an annual project budget valued at over $8 million
  • Deployed over 5000 check-in kiosk devices across 162 VA medical centers and 703 community-based outpatient clinics in a 15-month timeframe
  • Supervised over 50 deployment team members and manage the day-to-day operations of staffing the national project plan, resource allocation, and overall scope management of deployment activities
  • Oversaw project delivery processes with key contributors to manage project scope and prepare change requests, including tasks, deliverables, resources, and estimated costs
  • Translates client business objectives into tactical plans and strategy to ensures client satisfaction
  • Developed software and hardware implementation plans to establish, monitor, manage and report key milestones and deliverables
  • Facilitated meetings and communicate program timeline and status updates to VA PMO on a weekly basis to ensure visibility and track completion of major tasks
  • Created lessons learned documents and implement process improvements based on best practices
  • Developed roles and responsibilities matrix and performance metrics for deployment team members
  • Served as main point of contact for subcontractors and clients (VA’s Central Business Office)
  • Ensured smooth transition of the project to support staff after deployment and implementation of kiosk on-site

Mechanical Engineer

Confidential

Responsibilities:

  • Served as Lead Mechanical Design Engineer on unit development for the Acoustic Rapid Commercial Off-the-Shelf ( Confidential ) Insertion (ARCI) program
  • Coordinated and facilitated meetings to address issues and created resolutions to overruns and missed benchmarks that were found in completing EVM charts
  • Conducted root cause analysis to determine hardware failure modes using ANSYS finite element analysis software; redesigned parts and updated requirements to eliminate test failures
  • Created technical reports of the design and analysis of server installation kits and cable assemblies created for sonar cabinets on naval submarines
  • Used Supportability Integrated Logistics Capability (SILC) tool to share test plans, drawing designs, and manufacturing routing information for an international client
  • Directed the review, redesign, and management of computer aided drawings to make recommendations for structural, material and electrical changes

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