SUMMARY:

• Self - motivated cross-functional leader with over 13 years of combined consulting and industry experience in Program/Project Management, Risk Management and Mergers & Acquisition domains.
• Strong entrepreneurial spirit and has a flair for problem solving with a proven track record of excellence, leadership and results.
• Core Knowledge and Skills: Program/Project Management, Product Management, Risk Management, Business Process Re-engineering, Portfolio Management, Strategic Planning and Implementation, Scrum Master for a high performance cross-functional team of experts
• Efficient and fluent communicator to all levels: speak 6 different languages including Swahili
• Excel at building relationships, creating positive environments, building upon strengths of existing teams and promote collaborative consensus cultures
• Experienced in global team management.
• Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Unique experienced leader with a proven record of organizing, directing and motivating multidisciplinary teams to achieve outstanding results

PROFESSIONAL SKILLS:

Delivery Management: Application Implementation, Life Cycle Management / Refresh, software upgrades/enhancement Midrange End User Support Services, Financial Leadership, Key Customer Relationships

IT Project Lifecycle: Scope Management, Requirements Analysis, Costing & Budgeting, Project Scheduling, Testing/QA/Rollout/Support, Resource Management, Project / Program Close Down

Leadership: IT Program Management, Cross-Functional Supervision, Team Building & Mentoring, Client Relations & Presentations, Business & IT Planning, Vendor Management

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Managed strategic relationships, including with leaders of Quality Management Systems, Clinicals, R&D, New Product Development, Post Market Surveillance, Marketing, and senior leadership team
• Provided leadership, guidance and facilitation of activities related to current operations and future business opportunities
• Developed project plans, drove project milestones, and met agreed upon scope, cost, schedule and quality measures

Confidential

Managing Director/Co-founder

Responsibilities:

• Managed strategic relationships, including offshore and onshore IT services vendors, developed strategic plans and created business development roadmaps leading to a fluid and effective delivery model
• Worked with the PMO director at a major college to establish tool, process and templates for the institute resulting in better delivery of objectives that are aligned with the institute’s goals
• IT Program Manager for a medium-sized city, focusing on large complex efforts
• Responsibilities include multimillion dollar budget management, program resource management, quality assurance and deployment execution
• Facilitated Scrum teams that include team members in engineering, testing and product owner/product management
• Partnered with Product Management to achieve maximum project return on investment and to meet project objectives

Confidential

Program/Strategy Manager

Responsibilities:

• Part of PMO leadership that delivered a large SAP project roll out, ensuring business continuity
• Redesigned business processes, saved millions of dollars in IT spending and reduced business process complexity and improved existing business processes
• Established a project intake process that led to better alignment with overall business objectives, goals and priorities
• Managed contracts with consulting firms as well as invoice approvals/disputes, increased visibility and accountability, resulting in reduced costs
• Established project tools, methodology and program work plans resulting in better status/metric reporting
• Formulated a Technology De-commission Strategy, retired 13 legacy IT applications, reducing IT costs by more than $10M
• Established a formal Integration Program Management Office to manage various projects from different departments resulting in better visibility of all projects in the pipeline, allowing for better planning and execution
• Facilitated Risks, Issues, Decisions, Escalations, and scope change request (RIDeS) resolutions across the program resulting in the program meeting deployment timelines and set budget
• Managed sprint planning and execution, including the management of project progress, status & visibility
• Ensured high throughput of development teams by identifying potential issues and roadblocks and working on preventing or eliminating them
• Participated in release planning and scheduling by providing empirical Scrum team statistics, identifying project dependencies, and creating velocity forecasts

Confidential

Program/Strategy Manager

Responsibilities:

• Formulated key components of “ Confidential Innovation Index”, a tool that quantitatively links companies’ innovation activities to value creation that have the most impact on market value performance

Confidential

Program/Project Manager

Responsibilities:

• Established IT - PMO, transformed existing SAP business unit of 38 experts, by evaluating business practices, creating standardized document sharing site and team members on key elements of SAP software and methodology. Efforts increased revenues by 10% over a nine-month period
• Designed project blueprint that enabled stakeholders to track critical activities, stay on schedule, and deliver on time
• Oversight of three teams and managed client relationship, resulting in five additional hires of Booz resources for the project

Confidential

Project Manager/Lead Consultant

Responsibilities:

• Defined roles for each team, formulated communication plan, tracked and escalated project issues to senior management, hosted biweekly team meetings, collaborated with technical and business leads to ensure deployment timelines were met
• Facilitated business requirement gathering and gap analysis, led solution design activities and solution development roadmaps
• Met with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues

Confidential

Lead Consultant

Responsibilities:

• Managed four Confidential business analysts, liaised with various teams to define appropriate scope and plan for prototype
• Developed prototype, which was instrumental in influencing client to renew a $72 million contract

Confidential

Consultant

Responsibilities:

• Coordinated interdependencies across two key projects. Facilitated data integration discussions between consulting firms and client teams; Client accepted recommendations to leverage SAP survey tool to capture customer feedback
• Defined high-level SAP CRM and Confidential systems data mapping. Set up teams’ Shared Point Site to store project documents

Confidential

BA/PMO coordinator

Responsibilities:

• Conducted comparative analysis of SRM v. SAP R/3 for transactional contracts
• Developed plan and facilitated meetings with impacted people. Compared functionality against business requirements. Recommended solutions that were adopted by client