PROFESSIONAL SUMMARY:

• Experienced Project/Program Manager with 10 years in managing IT/Telecommunication projects with extensive experience in Waterfall & Agile Methodologies
• Overseas Experience - Confidential (China), Confidential (Netherlands & Sweden) & Confidential (France)
• Expertise in project management; a natural leader with innate management skills to manage small, medium and large project teams
• Expertise in executing complex telecommunication and enterprise level projects on large distributed environment and experience in Agile Transformation, Scaled Agile Frameworks (SAFe) & DevOps model.
• Successfully executed projects on fixed bid, Confidential & M & retainer / staffing
• Lead the project to by facilitating scope, managing customer expectations, monitoring day to day execution and ensuring the project is on schedule and within budget
• Create and maintain standard project management deliverables leveraging appropriate methods and practices to manage and control the project
• Handle communication between the project team, program manager, vendor, client, and all impacted stakeholders
• Manage team of onshore and offshore engineers, emphasizing top-notch development practices
• Aggressively work with development teams, quality assurance teams, designers, and management to ensure & deliver the most valuable products
• Manage towards results using fact-based processes while always striving to improve those processes in an agile environment
• Identify and manage project risk, contingency plan, budget forecast, track expenditures, change management, issue management, deployments & rollouts.
• Track and report project status on a regular basis, including escalating issues that require immediate management attention
• Mentor and coach team members to ensure short-term tasks are successful while continually developing their skills
• Exposed to all required tools that are needed to perform the job efficiently such as Rally, JIRA, MS Project, MS Word, Excel, Power Point, MS Project, MS Visio

SKILL SET:

Software/Tools: MS Project, MS Office Suite, MS Visio, MS Project, MS Visual Studio 2008, Version One, Rally, Quality Center, JIRA, Confidential -RTC, Toad, PRISM, WEBSTR, CMPM, HP-ALM & QC, C, C++, Core Java, Shell Script, Perl

Technologies: J2EE, JMX, JSP, JMS, SOAP, Web services, Spring & Hibernate

Telecommunication Domain: OSS/BSS, Billing, Charging and Mediation, EMS/NMS, Value Added Services - VPN & MNTS, Service Delivery Framework - IN & NGIN and IMS.

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Program Lead

Responsibilities:

• Lead PI planning for different acquisition, CRM, Churn reduction and Joint Marketing programs and Lead Incremental planning.
• Actively remove impediments, Facilitate cross-functional teams across the globe.
• Collaborate with Multiple Product Owners, Portfolio Managers, Release team, Enterprise Architect, Scrum teams to identify the dependencies, develop agile release train.
• Foster quality and delivery of value from the agile release train.
• Managed multiple marketing project, prioritize based on the business value, meet deadlines, Ensure quality and maintain flexibility in fast paced environment

Confidential, Richardson, TX

Senior Project Manager

Responsibilities:

• Manage the overall scope, schedule and budget of the projects.
• Ensure change management process
• Involve all the stakeholders
• Project Budgeting, Monthly Budget Forecast and control the budget.
• Ensure Client Satisfaction
• Manage Risk and Delivery Quality
• Manage resource Allocation & Utilization
• Manage end-to-end Project Deliverables
• Provide regular project updates to the stakeholders

Confidential

Responsibilities:

• Managed multiple/simultaneous software development projects from beginning to end
• Clearly, concisely and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
• Liaise with project stakeholders on an ongoing basis
• Track customer requirements, design, customer acceptance testing, and production release reviews and approvals
• Effectively mentored project managers in terms of budget, project plan, scope, timelines & deliverable’s
• Managed projects in an Agile/Scrum environment, including
• Running SCRUM meetings and SCRUM of SCRUMS
• Facilitating Sprint Planning and Review meetings
• Ensure the agile ceremonies are followed
• Participate in Release planning, Intake management, capacity planning
• Facilitating Sprint Retrospective meetings
• Managing the Product and the Sprint backlog
• Authoring Sprint artifact’s and processes
• Produce regular status updates to PMO and management team
• Generate Burn down metrics and track velocity
• Lead Sprint demo and retrospection

Confidential

Responsibilities:

• Managed multiple/simultaneous development projects for product c Confidential logue application
• Plan, track & schedule project timelines and milestones using ITUP/Prism, CMPM & OneATTCR tools
• Proactively manage changes in project scope, identify potential risks, and devise contingency plans
• Communicate/disseminate project success criteria to involved parties throughout project
• Delivered projects on time and on- budget while on communication with key senior leaders

Confidential

Responsibilities:

• Managed multiple/simultaneous client projects for VPN & FPH application in NGIN
• Plan, track & schedule project timelines and milestones
• Proficient with business process, operations, and metric definition best practices
• Identify and manage project dependencies and critical path
• Adapt and conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Proven ability to deliver projects on time and on budget while communicating with key senior leaders
• Proficient with business process, operations, and metric definition best practices
• Identify areas of opportunity, manage conflicts, and collaboratively create mutually acceptable solutions.
• Derived mitigation & contingency plans based on the project risk
• Develop, maintain, and publish project management documentation including, scope definitions, schedules, risk & issue management reports and resource estimates for various initiatives
• Delivered projects on time and on- budget while on communication with key senior leaders
• Proficient with program and project management principles and practices
• Ensure revenue forecast and verify account receivables, timesheets & expense report

Confidential

Technical Leader

Responsibilities:

• Lead the design, development and customization of Confidential IMS based PGS service, IN based value added services and MISAT service provisioning tool. Practiced agile methodologies and handled Scrum Master Role for PGS SCM design and development.
• Responsible for requirement analysis, design and customization of PPS features for TSP 4.0 (Platform), PGF 2.2 (CS1+, CAP V1 & V2), INS 2.2 (IN Service Framework), PSL (Prepaid Service Logic)
• Design and development of Confidential Enriched Communication PGS service using Linux (Suse 9), VoIP, BEA (WLSS 3.0 & JRocket 5.0), Sip Servlet API 1.0 (JSR 116), Sybase ASE 12.5 and Core Java.
• Integration of Confidential IMS network elements in windows platform using Confidential SDS 4.0 (P-CSCF, S-CSCF & HSS), VoIP-SIP, Asterisk MRF, BEA WLSS 3.0, PGS 2.0, Sql-Anywhere and x-lite.

Confidential

Team Lead

Responsibilities:

• Lead the Design, Development, Maintenance and Testing of Confidential IP based enterprise PBX product’s IP Phone and IP link modules. Plan, Track, Co-ordinate and review the team progress and report the status. Confidential Certified System Expert (ACSE) - OMNI PBX - Enterprise.

Confidential

Senior Software Engineer

Responsibilities:

• D evelopment of Confidential mobile phone browser features (Scalable Vector Fonts)
• A utomation of editor enhancement features using the phone test framework of Confidential mobile devices platform.