SUMMARY:

• Experienced professional with a proven track record of creating, implementing and managing IT solutions.
• Hands - on experience in all aspects of Software Development Life Cycle (SDLC) across different models such as Waterfall and Agile (Scrum).
• Advocate of Agile/Scrum principles and methodology.
• Strong in managing and fostering teamwork while resolving conflicts.
• Skilled in negotiating timely resolutions to complex issues as well as changes to scope and deliverables.
• Excellent written, verbal and interpersonal skills.

PROFESSIONAL EXPERIENCE:

Confidential - Melville, NY

SCRUM Master

Responsibilities:

• Coach team on Scrum principles with goal of continuous improvement.
• Foster an environment where team members recognize and value the importance of team success.
• Facilitate Agile Scrum ceremonies including backlog grooming, sprint planning, daily stand up, sprint review, and sprint retrospective.
• Coach team to create clear and concise user stories.
• Promote the definition of Ready and definition of Done criteria for all stories.
• Utilize servant leadership practices to enhance team self-formation and self-direction during sprint. Embody a servant leadership mindset and learn when to challenge teams and when to get out of the way.
• Enact change and continuous improvement each sprint resulting in increased team velocity and quality of deliverables.
• Maintain task board and produce daily Burndown charts.
• Advocate for the team to allow for removal of impediments/roadblocks to keep teams productive.
• Observe team dynamics, to recognize strengths and weaknesses of individual team members’ contributions. Coach team members to improve performance based on observations.
• Build relationship with Product Owner and other stake holders to facilitate team’s interaction with them.
• Ensure all team members have the tools and training necessary to perform effectively.
• Enable improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks.
• Hosted numerous management presentations demonstrating benefits of scrum to ensure its smooth adoption.
• Successfully guided three development teams through transition from Waterfall to Agile Development.

IT Project Manager

Responsibilities:

• Manage global IT staff of 14 resources. Accountable for delivering large complex projects across multiple application teams having budgets up to $5 million dollars.
• Spearhead planning and implementation of project to migrate credit card processing platform from aged Stratus (Unix Server) to IBM Mainframe. Annual savings of roughly $2 million dollars a year were achieved. Received the center stage award from Senior Management for the successful completion of project.
• Re-engineered interchange qualification application with introduction of object-oriented programing modules. Implementation of changes resulted in annual development cost reduction of 75%.
• Coordinated and led rapid deployment team efforts to ensure successful implementation of EMV (Chip) enabled credit card processing occurred. Project went live well ahead of the aggressive timeline mandated by compliance. Implementation protected clients from financial liability from newly enforced EMV chargeback rules by the various associations (Visa/MC/Discover/Amex).
• Developed and managed platform processing improvements which reduced processing times by 30%. Enhancements allowed for elimination of over 150,000 lines of coding along with elimination of approximately 200 applications.
• Ensure goal of 100% Business Continuity to avoid Service Level Agreement fines. Drive daily IR ( Incident Reporting) calls to review production issues and determine immediate tactical solutions as well as strategic long term solutions . Recommendations have successfully reduced production issues by over 90%.
• Responsible for all communications to project sponsors and stakeholders. Generate and distribute weekly project status reports to senior management.
• Set clear expectations and goals for project teams. Track progress against timeline, milestones and budget, revise as needed.

Confidential - Hempstead, NY

Information System Specialist

Responsibilities:

• Designed, developed and maintained all graduate admissions reports including enrollment reports, enrollment budget projections, and application trend analysis.
• Redesigned the student acceptance letter generation process reducing the processing time frame from two days to less than an hour.
• Created an automated communication flow in MS Access. This flow automatically generates all communications to prospects, applicants, and accepted students. Automation of manual processing allowed Graduate Admissions to increase enrollment by 10%.

Confidential - New York City, NY

Senior Programmer Analyst

Responsibilities:

• Ensured normal business operations were restored after loss of work environment on 9/11. Recreated all stock trading settlement reports along with re processing previous days unprocessed DTC (Depository Trust Company) incoming files.
• Automated the fail to deliver exception handling of government securities. All failed securities were automatically received and delivered to the Bank Of New York.
• Created COBOL II application to charge brokerage customers transaction fees based on the newly created wealth management pricing model .

Confidential - Garden City, NY

Information System Specialist

Responsibilities:

• Member of the rapid deployment team responsible for creating Auto Portal web site. Application was highly successfully and was spun off as an independent corporation named Dealer Track.
• Created Payoff Quote functionality for the Auto Portal utilizing ASP, VBScript, Comti, and HTML.

TECHNICAL SKILLS:

MS Office (Word, Excel, Access, Visio), MS Project, CA Clarity, JIRA