AREAS OF EXPERTISE:

Project Management - Software Engineering & EDI Implementation (SAP IDOCS/SPS/LINGO) - Data Maintenance (SAP: SD/MM/FICO) - Business Process Improvement - Compliance - Operations - Supply Chain Industry - Client Relations - Credit Analysis - Collections - Content Management - Fluent in French

PROFESSIONAL EXPERIENCE:

Confidential

Software Project Lead Engineer (Remote)

• Responsible for the successful facilitation/execution/delivery of complex project plans as a software project manager
• Manage software application engineering implementations throughout the various phases of the project lifecycle using PMC, MS Project, JIRA, Trello, SAP and Salesforce, ensuring that deliverables, issues, and budgets are tracked and accurately reported
• Review contract proposals, facilitate requirements gathering (onsite and remotely) and develop technical specifications (functional, controls and host interface)
• Lead technical engineers in the design, development, testing and integration of new systems, work with engineers onsite and remotely to commission and test installed material handling solutions
• Identify and resolve complex technical and commercial issues
• Take an active role in nurturing client relationships and cross-functional team collaboration, serve as the primary point of contact during software integration phases
• Contribute to a collaborative team effort that creates intelligent software solutions
• Provide general guidance and/or train software engineers on standard work protocols
• Train customers on software user interface

Confidential

Senior EDI Project Coordinator

• Managed electronic initiatives throughout the various phases of the project lifecycle using Workfront, JAMA and SharePoint, ensuring that deliverables, issues, and due dates were clearly understood, tracked and reported
• Communicated on an ongoing basis with senior management and external business partners regarding project statuses, potential impact to Operations business processes and customer facing impact
• Responsible for the development and maintenance of EDI Standard Operating Procedures (SOPs) across various departments relative to strategic and tactical initiatives being implemented
• Worked with Operations management, other internal departments and external partners/vendors to modify or develop new EDI project methodologies and strategies
• Independently analyzed proposed electronic data interchange (EDI) projects that were larger, more strategic or that utilized newer technology to support Operations business processes
• Created and maintained business relationships with larger institutional customers and vendors while serving as the primary contact for EDI projects
• Worked with multiple internal and external groups to resolve production problems while negotiating tight timeframes

Confidential

Consultant - EDI Administrator/Project Management (Remote)

• Served as the lead with stakeholders during all stages of project implementation: gathered/researched technical specifications, performed Gap Analysis, assisted with EDI mapping, created and maintained SAP EDI partner, material and customer master data profiles, created test scripts and conducted user acceptance testing (UAT), managed go-live and post-implementation stages
• Assembled project team, assigned individual responsibilities, identified appropriate resources needed, managed project schedule in SharePoint to ensure timely completion of projects with budgets of $100k+
• Successfully completed implementations where some initially were in jeopardy of being significantly delayed and were delivered in a timeframe stakeholders were satisfied with
• Lead cross-functional and offshore teams, communicated operational impacts and identified opportunities for system improvements that resulted in increased volume of orders, resolution of issues and client satisfaction
• Identified business processes causing operational inefficiencies and implemented more automated solutions that significantly limited exposure to vendor compliance chargebacks and decreased in transit time of goods shipped
• Provided EDI production support for existing clients, investigated compliance violations, reviewed contract amendments and renewals, compliance and operational manuals of EDI trading partners, 3PL’s and third party software providers, documented business and technical processes
• Lead SAP IDOC implementations of ANSI X12 standard transactions sets: 850, 855, 860, 856, 810 among others, working knowledge of UN/EDIFACT standard
• Created and updated vendor extended product attribute catalog database according to client and GXS/SPS Commerce requirements using Excel and Access

EDI Administrator

• Promoted to EDI Administrator and oversaw all phases of subsidiary conversion to EDI on SAP, developed and coordinated UAT initiatives.
• Project management of EDI implementations and on boarding of high revenue ($10M+) client using SAP, SPS Commerce Webforms and ADP platforms, including assisting in the development of customized multi-store (ZMSO/ZMSE) order acceptance in SAP for current AFA and Eyewear platforms
• Interacted closely with multidisciplinary teams such as operations, sales, logistics, credit and finance to ensure EDI orders were processed/delivered on-time without incurring compliance violations resulting in an A+ operational rating from top clients
• Worked closely with IT developers to identify and troubleshoot errors relating to IDOCS, transmissions ticketing, UCC-128 labels and develop custom EDI solutions
• Reviewed daily processing reports of client specific EDI transaction sets
• Increased corporate awareness of EDI and improved operational efficiency by creating client specific EDI business processes and training materials

Credit Analyst

• Established terms and credit lines for new accounts and kept credit portfolio DSO below company objectives
• Produced monthly reports for the highest revenue generating clients to facilitate prompt payment & assisting Finance Director with month-end reporting
• Represented company at industry credit meetings (SICA)
• Served as the department SAP FI module super user and maintained SAP customer master profiles
• Performed annual credit reviews for clients to assess level of financial risk and re-evaluated credit limits for insurance liabilities
• Interacted with multidisciplinary teams of the company including account managers, sales agents, senior level management, and legal department