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Program Manager/agile Coach Resume

Fairfax, VA

SUMMARY:

  • Senior level Executive with proven expertise in agile program and project management, corporate objective - IT project alignment, and maintaining client relationships
  • Develop and implement business vision; formulate organizational improvement
  • Proficient at providing executive decision, including providing cost benefit analysis, process analysis, writing requests for proposals and selection of performance metrics
  • Extensive knowledge of Software and System Agile and DevOps concepts, strategies and methodologies
  • Experienced with VA’s PMAS/ Propath requirements
  • Skilled at spearheading large-scale projects for various agencies for infrastructure management and infrastructure consolidation
  • Possesses strong technical knowledge base, including expertise in development of web based applications following accessibility standards, namely WCAG 2.0 and Section 508 guidelines
  • Successfully leads cross-functional teams with diverse backgrounds
  • Knowledgeable in executing the responsibilities of a Program Management Officer (PMO)
  • Effectively coaches teams to follow standardized practices, and strategizes solutions based on customer feedback to increase revenue
  • Expertise at managing integrated delivery plans to meet schedules and budgets in matrix organization
  • Strong experience managing business development, recruitment, staff planning, customer relations, communications
  • Ability to communicate technical and corporate information to all organizational levels

TECHNICAL SKILLS:

Technology: Database Design, AJAX, Object Relational Mapping, Rational Unified Process, 4.x.Net architecture; Client and Server-side programming, Wiki based systems, N-tier architecture, Cloud Architecture, AWS product suite

Languages: ASP.Net, VB.Net, J2EE web app, 2.0, C++/C, RPG, HTML, DHTML, Visual Basic, Java, JavaScript, XML, ColdFusion, Prolog, PL/SQL, Perl

Operating Systems: Active Directory System, Windows 3.x/95/98/00/XP/Vista, DOS, UNIX, LINUX, Windows NT Server 4.0

CMS: In-house systems, Percussion, Drupal, IBM Web Content Manager, MS SharePoint

RDBMS: ORACLE 9.x/10.x, SQL, DB2, SYBASE, SQL Server Management, MS Visual Studio 2008, DTS, ODBC

Software: MS Office, Remedy Change Management System, UML, Quality Center, Oracle ERP, IBM Content Management Systems, CRM tools, Siebel, PeopleSoft, ERP implementation, Maximo, Sales Force, FileNet, Cucumber, Selenium

Reporting Tools: Cognos, Crystal reports, Centerview Corda, Developers 2000

HTML Editors: Dream Weaver, MS Visio, Microsoft FrontPage, Visual InterDev, Visual Studio.NET

Graphics Tools: Adobe Photoshop, Fireworks, Adobe Illustrator, Flash, Adobe PDF

Version Control: Visual Source Safe, Vault, subversion

Methodology: MS Project, Primavera, Planview, Clarity, Jira, Rally, MS Visio, UML, Rational Rose, Lean Six Sigma, CISSP concept

Other: Volunteered with kids at YLF, ASHA.

WORK EXPERIENCE:

Confidential, Fairfax, VA

Program Manager/Agile Coach

Responsibilities:

  • Partnering with multiple stakeholder teams to define the multiple processes and products required to support a growing sales team and then the products and tools that support those processes
  • Partnering with product, tech, and operations leadership to align on overall program priorities
  • Establishing management processes to govern platform new feature grooming and delivery
  • Interfacing with executive stakeholders to coordinate prioritization tradeoffs and communicate regular program updates
  • Provide high-touch customer engagement, staff planning, contract delivery, compliance, training and communications
  • Coach teams for the agile development of continuous integration, automated testing, automated configuration, automated deployment, and capture of automated metrics
  • Work with subcontractors nationally and internationally. Identify transition risks and risk mitigation.
  • Provide overall management of integrated Agile development teams for the purpose of responding to specific testing needs (new development, defects, or refactoring of existing code). These testing teams perform across all phases of the SDLC of development, test, deployment and release. The testing ensures the reliability, accessibility, validity, compatibility, traceability, and ease of use of the application with the existing auction environment
  • Responsible for monthly contract progress reports, the ad hoc creation of meeting minutes and the coordination of a kick-off meeting. Complete routine administrative obligations (e.g. background investigations forms, staff roster, mandatory training) and report and update burn rates, progress, risks, issues and opportunities

Confidential , Washington, DC

Deputy Director/Agile Coach

Responsibilities:

  • Subcontract program management
  • Personnel management
  • Program strategy development
  • Financial control account management
  • Customer engagement and relationship development
  • Oversight of execution of program technical and management requirements
  • Program included providing support in the areas of Web and mobile application development, Web and content management; quality management; change configuration and release management; cloud hosting support; social media support services; enterprise and IT governance; technology support services including infrastructure support services; and Web content management which includes management of written and graphical content. Experienced in working with Springsource Technology Suite (STS) or IDEA development tools. Good understanding of Object Oriented Programming (OOP) / Object Oriented Design (OOD), and common enterprise design patterns, such as MVC, Factory, Delegate
  • Implemented NIST, FISMA Security standards
  • Responsible for Program Portfolio management to determine the optimal resource mix for delivery and to schedule activities (MS Project) to best achieve an organization’s operational and financial goal
  • Proactively engaged customers for review, project performance and execution
  • Implemented agile solutions such as JIRA applications

Confidential, Reston, VA

Senior Project Manager/Agile Coach

Responsibilities:

  • Provided strategic direction for the development team
  • Responsible for presentations to upper management, retaining subject matter experts, SDLC implementation, impact assessments, and hitting milestones
  • Maintained client relationships and business function results
  • Coordinated communication with all areas of the enterprise that impacted the scope, budget, risk, and resources of the work effort being managed
  • Assisted directors in partnering with senior management of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise
  • Team used AJAX, JQuery, AngularJS, Javascript, HTML, CSS, XML. Web applications are developed in Java using Spring, Hibernate, Struts, GRAILS or other web frameworks. Good understanding of Apache Tomcat, JEE, RDBMS and SQL

Confidential, Herndon, VA

Program Manager

Responsibilities:

  • Gathered information at front end of project to determine project parameters and specifications, and to budget human, financial, and other resources
  • Provided strategy and analytical support
  • Provided technical oversight, and leadership as required, and tracked achievement of project milestones, including related risks and issues
  • Reported on progress and resource usage/expenditures to project stakeholders and sponsors.

Confidential , Mclean, VA

Program Manager

Responsibilities:

  • Managed significant project’s aspects strategic change management, new business and product initiatives, process re-engineering, and establishment of control procedures
  • Exerted considerable latitude in determining objectives of assignment
  • Worked closely with top management and customers
  • Experienced working with compliance, audit, outside regulators, Finance, and other support organizations while participating in providing solutions in support of the business objectives
  • Managed scope, schedule, budget (using MS Project, PlanView), quality, risks and issues, impact on systems, and dependencies to other IT Business Units within the company.

Confidential, Vienna, VA

Program Manager/ Senior Project Manager

Responsibilities:

  • Provided exceptional customer service/satisfaction across the program
  • Built and maintained working relationships with product owner, product sponsor, team members, vendors, and other parties involved in the program
  • Identified and monitored program risks, assessed impact, and planed/implemented mitigation and contingency plans
  • Defined key metrics for measuring resource capacity, project valuation, cost, risk, status and performance
  • Determined resource plans to balance people, budget, materials, and time, leading to completion of program objectives
  • Collaborated with the IT leadership team and PMO on identifying communications and change management needs
  • Executed PMO duties as it relates to the oversight and administration of projects. Implemented PMO practices across IT and mentored IT employees to use implementation tools and resources for project completion
  • Communicated with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives
  • Prepared earned value management (EVM), financial and cost management reports
  • Worked closely with business development and sales department
  • Coordinated pre-award activities to gather the requirements, technical solution, schedule and level of effort for new requests from the customer.

Confidential, Alexandria, VA

Program Manager/ Senior Project Manager

Responsibilities:

  • Directed the recruitment process of key employees and the selection of consultants and outsourcing vendors. Set up the team in 3 weeks, strategized the team positions and places to spend the budget
  • Effectively trained, motivated and mentored junior managers, engineers, developers and technicians
  • Introduced team-building activities that included focus group meetings, newsletters and program summaries increasing staff involvement in project development and implementation process
  • Ensured all artifacts complied with corporate SDLC policies and guidelines as recommended by PMI and ITIL. Supported PMAS/Propath requirements.
  • Produced monthly PMRs, production support documents, project close out briefings, project closeout signoffs, and lessons learned documents
  • Served as technical team leader and technical point of contact for client implementations
  • Facilitated daily Scrum meetings and weekly project planning and status sessions. Determined user/business/functional requirements
  • Responsible for evaluation of COTS software
  • Planned and managed testing program, coordinated user acceptance testing (UAT), set test standards, and reviewed test plans
  • Increased revenue within a year and decreased project timeline by 25%.

Confidential, Chantilly, VA/ Rockville, MD

Project Manager

Responsibilities:

  • Oversaw project schedule and execution
  • Presented detailed project summaries to senior level management and conducted post implementation analyses to determine areas of improvement
  • Created milestone charts, project schedules; calculated variances forecasted and met schedules at an average efficiency rate of 95%
  • Developed budgets and identified and prioritized resources
  • Identified and mitigated risks.

Project Lead, Rockville, MD

Confidential

Responsibilities:

  • Provided project leadership preparation/implementation of Windows XP/Vista image and security solutions, including budget control, production timetable, status reporting, client/project team coordination and quality assurance
  • Implemented International Organization for Standardization (ISO) Standards
  • Talked to vendors and managed procurement
  • Defined assumptions, project constraints, order services and hardware
  • Managed system validation security hardening as per Federal Desktop Core Configuration (FDCC).

Project Manager

Confidential

Responsibilities:

  • Managed project teams for direct development and implementation of accessibility-complaint web applications
  • Identified triple constraints
  • Verified designs through reviews, validations, and formal usability testing
  • Provided general design support and consultation for the development teams
  • Obtained the project requirements from the clients
  • Developed QA processes and SOPs
  • Implemented bug tracking database and QA systems to organize project assessment.

Project Lead/Web Developer, Chantilly, VA

Confidential

Responsibilities:

  • Managed and developed web-based applications using object-oriented C, C# in Visual Studio.Net
  • Experienced writing user defined functions, data classes, business classes, code behind and Web GUIs
  • Designed dynamic client-side JavaScript codes to build web forms and simulate process for web application, page navigation and form validation
  • Worked on various content management systems for L-3, internal clients, GSA, HHS, and US Access Board
  • Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
  • Strategically assisted proposal team responsible for capturing programs in state and local government agencies for IT opportunities
  • Utilized PM skills-set to oversee the development, implementation and award of contract
  • Defined activities, durations, user requirements and identified key personnel
  • Supported technical management, past performance, and pricing volumes including identifying labor categories, reviewing pricing
  • Wrote past performance narratives and parts of proposal to identify the triple constraints
  • Provided ongoing support in development of oral presentations.

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