Project Manager/Scrum Master Resume

SUMMARY:

Senior Scrum Master and Product Manager/Agile Product Owner strategist with successful track record of managing digital projects from product vision through execution. Successes include: b2c and b2b ecommerce site launches and enhancements, full site launches and strategic innovations, enterprise business and technical products, online video and editorial content, and digital marketing.

DIGITAL PRODUCTION TOOLS:

Microsoft Project, PowerPoint, Visio, Word, Excel, Photoshop, CMS: SharePoint. Craft, Magnolia, FatWire, Agile: Jira, VSTS

EXPERIENCE:

Confidential

Project Manager/Scrum Master

Responsibilities:

Managed development of insurance ecommerce website (Launched April 2018), targeting customers in the “gig economy.” Introduced development team (UX, design, developers, QA) to Agile Scrum ceremonies including daily standups, end of sprint reviews, and backlog grooming. Identified and managed external dependencies and kept team focused on sprint work.

Confidential, JERSEY CITY, NJ

Scrum Master/Product Owner

Responsibilities:

Mentored and coached two Scrum teams on proper Agile processes while managing enhancements to company flagship ecommerce subscription website that provides sensitive data to insurance companies for risk and fraud analysis.
Successfully guided teams in self - organization while identifying and managing impediments and outside distractions. Fostered transparency, team self-organization and comradery.
Supported team and companywide adoption of SAFe practices and worked with senior management/stakeholders and POs in prioritization and roadmap process via WSJF.

PRODUCT OWNER/SCRUM MASTER

Confidential, NEW YORK, NY

Responsibilities:

Using ecommerce conversion strategies, redesigned internal process to improve the mobile and desktop experience doctors, hospital administrators, researchers, professors, and students.
Lead Scrum team of 5 developers and 1 designer to improve internal products used by diverse end-user types; interviewed stakeholders and end-users to understand pain points in order to define priority enhancements.

Confidential, New York, NY

Product Consultant/Scrum Master

Responsibilities:

Ran daily standups with data development team while coaching on story grooming and estimating.
With the team, analyzed, defined and refined the scope of CRM data and analysis product for Global Marketing Team as part of company’s Big Data initiative strategy.
Met with stakeholders at variety of labels to understand data available and customer workflow for varied digital ecommerce products.

Confidential, New York, NY

Product Manager

Responsibilities:

Contracted to define roadmap with omnichannel senior managers to improve Confidential Reading Club online use and sales, then implemented the identified priorities resulting in improved book sales:
Defined prioritized Roadmap with executive management for more targeted ecommerce site and print promotions that resulted in an increase in book club sales
Delivered online and print marketing and promotions, including capturing data to personalize marketing emails that resulted in an increase of open rates
Established stakeholder analytic (Site review meetings to identify enhancement opportunities

Confidential, New York, NY

Scrum Master/Project Manager

Responsibilities:

Scrum Master on ecommerce division’s first agile project. Facilitated road mapping/prioritization meetings with omnichannel senior managers to define major loyalty program (Loyallist) in-store, mobile and online.
Worked closely with Agile Coach to organize team on Agile Scrum ceremonies and techniques.
As PM, wrote user stories and mocked-up UX of program including related registration, landing page, information pages and reward redemption functionality and content, email enhancements, expanding scope beyond original expectations.
Helped team prioritize backlog based on business value, analytics, customer needs and estimations.

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