SUMMARY:

• Scrum Master/Agile Coach CSM, PSM I, PSM II, PSPO I, SPS (Nexus), SA
• Scrum Master and Agile Coach with over thirteen years of experience in agility.
• Trusted leader for numerous Agile projects and staff delivering the most innovative technical solutions to provide extreme value to the most successful companies and the United States Department of Defense.
• Entrusted to manage the highest priority and most visible projects in fast - paced time to market driven environments.
• Been a contributor and leader of efforts of all sizes from small one team efforts to large globally scaled efforts since the beginnings of Scrum and Agile software development.

TECHNICAL SKILLS:

• Version One
• Rally
• JIRA
• Team Foundation Server (TFS)
• ScrumWorks
• Rational Team Concert
• Excel
• Word
• Index Cards
• Sticky Notes
• White Boards (Real and Virtual)
• SharePoint
• Jive.

EXPERIENCE:

Confidential, Philadelphia PA

Scrum Master

• Confidential, is a well-recognized family of companies steeped in our namesake’s ideals. We work together with financial professionals, employers and organizations to help individuals and families confidently plan their financial futures and protect their loved ones.
• Currently working with two Scrum teams. One charged with protecting all of Lincoln’s applications against security threats. The other helps improve corporate communication and workflow using text messaging and email to deliver notifications and alerts to the user community. Agility and Scrum is new to most of the organization.
• Encouraging leaders to maximize collocation of teams to ensure high fidelity communication.
• Showed courage by demonstrating to IT leaders via metrics and other evidence how short-term goals met through returning to old habits will have long term costs.
• Ensured new team members received Lincoln specific training via an Agile Coach or myself when one was not available.
• Worked with the organization to obtain Product Owners that had the knowledge and time to be part of the Scrum Teams.
• Raised organizational impediments and regularly suggested solutions to Agile Delivery leadership.
• These actions and more, took a dysfunctional team with a flat burndown and just about a zero velocity in their first two sprints to a team producing value by filling urgent security gaps in my organization application registration infrastructure in four sprints.
• Directly influenced organizational change because of initiated practices providing value demonstrated over time.

Confidential, Philadelphia PA

Scrum Master/Agile Coach

• Worked with the four Scrum teams, which collaborate and scale with other scrum teams across the enterprise that deliver value via Confidential ’s E-Commerce site business.comcast.com. Coached teams on progressing from iterative deliveries to DevOps and a continuous flow employing Kanban.
• Split large twenty-person teams into smaller cross-functional scrum teams. Introduced high-level cross team refinement sessions to manage dependencies at scale. Transitioned the teams from Scrum to Scrumban and now to a continuous delivery flow. Changed the teams focus from two-week sprints to weekly deliveries. Introduced appropriate dashboards and tools including both physical and electronic Kanban boards in Rally. Coached the stakeholders and business owners to understand the value and flexibility the approach would bring after an initial investment, which we are now reaping the benefits.
• Facilitated program level Kanban Board review with daily Scrum of Scrum sessions to manage program level impediments, dependencies and discoveries.
• Coached the Product Owner to focus on delivering and measuring the value of new features so that we can continuously analyze and react as we quickly deliver functionality to stakeholders and users.
• Worked to provide pro-bono training and coaching to other areas of Comcast including Xfinity Home, Xfi and others to fine tune my formal training skills.

Confidential, Philadelphia PA

Scrum Master/Agile Coach

• Served as a Scrum Master for the Learning and Continued Education suite of Digital products and a team who are ready to take their agility to new levels.
• Proved my value as a coach by increasing trust and collaboration between the Scrum teams and its business customers and users. Increased stakeholder participation in all events especially the Sprint Review that went from near zero attendance to over 50 participants.
• Improved team’s velocity stability by coaching teams and stakeholders on concepts such as story writing, story splitting and the events that will have negative effects on velocity such as continual team change and external dependencies.
• Coached the Product Owner and stakeholders on how to plan with agility and deliver measurable value and how to keep stakeholders informed and enabled to make strategic decisions through communication and collaboration.
• Facilitated release planning sessions with Product Owners, Scrum Team and Stakeholders to derive an achievable three-month Roadmap.
• Worked with Product owners and Project Managers to track and communicate release progress and risks through metrics, observations and analysis.

Confidential, Wilmington, DE

Agile Coach

• Served as an Agile Coach and Scrum Master in both legacy and new development environments to apply SAFe across the organization regardless of line of business, technological platform and team environments.
• Proved my value by taking teams in the Home Loans division having the lowest Agile key performance indicators and worked with them to become the highest performing teams in a few sprints.
• Became a respected leader in a short amount of time, serving as the release and regression coordinator for multiple releases of the Home Loans and Confidential 360 suite of software. Charged with leading the Scrum of Scrums (S2) for Confidential ’s Direct platforms and representing all Scrum teams across the globe in the Scrum of Scrum of Scrums (S3) to report and facilitate removal of daily organizational impediments with the help of Confidential ’s leadership.
• Trusted to coach new associate Scrum Masters in the organization in becoming skilled Certified Scrum Masters and deploying them to existing Scrum teams so that more senior Scrum Masters could redeploy to new efforts.
• Confidential, Blue Bell, PA
• An award-winning systems integration and technology management company, Confidential enables mid-market and Fortune 1000 organizations to optimize the value of their IT investments by improving performance and operational processes.

Confidential , Blue Bell, PA

Scrum Master/Agile Coach

• Worked with Avnet Corporation, a Fortune 250 Global company and Hewlett Packard Partner as a Scrum Master and Agile Coach to define their corporate Agile processes and deliver a commercial product to the Health and Life Sciences market with a prototype Agile team.
• Served as Coach and Scrum Master on a prototype Agile team charged with delivering a commercial HP Application Manager Archiving solution for regulated environments.
• Worked with the team and Agile leaders in the organization to formulate and document a Scrum based Agile process for software production in Healthcare and other regulated industries.
• Used the new Agile process to create and deliver Avnet’s Archive Manager for HP ALM, to the marketplace in less than eight months.
• Trusted by my client Avnet to perform Agile coaching to one of their top clients, Pfizer Corporation. Performed the Scrum Master role for Pfizer’s prototype Agile team formulated to refresh their Quality Assurance platforms with the latest technologies including Avnet’s Archive Manager solution.

Confidential, Newark DE

Scrum Master Coach

• Experienced mentor and coach to all Scrum Masters assigned to the project producing the newest generations of Confidential ’s Integrated Credit Decisioning Platform (ICDP).
• Served as an experienced mentor and coach to all Scrum Masters on the ICDP project. Worked with a team of six Scrum Masters on eight Scrum teams to share challenges and create actions to target improvement in our teams’ adoption of agile practices and self-organization.
• Reporting member of the program core team informing on daily program level impediments and working with the team members to formulate timely solutions and action plans to remove them.
• Worked with program team members responsible for the successful implementation of agile methodologies on strategies and plans for the continuous improvement of the agile processes employed on the project.
• Provided on-going agile methodology coaching and insight to the program and project teams.
• Acting Scrum Master on two scrum teams on the project, one mainly collocated and one offshore. Adapted coaching and communication methods to each disparate team environment.

Confidential , Malvern PA

Scrum Master

• Served as Scrum Master on the Provider Documentation project. Provider Documentation is a new solution provided with Siemens Soarian Clinicals 3.3, which provides efficient structured and text data entry based on a knowledge-driven architecture. Provider Documentation provides support for dynamic, context-sensitive document templates that enable the clinician to perform structured data entry and generate easy-to-read output, supporting all aspects of documentation in the Emergency Department, such as triage, nursing assessment, and procedure and physician notes.
• Served as Scrum Master on three scrum teams concurrently, interacting with over twenty teams globally to successfully deliver the new features to a hungry marketplace for the Provider Documentation solution.
• Responsible for Provider Documentation’s ‘Drive to Live’ effort, successfully transitioning Siemen’s beta client to its first live production client.
• Became a visible trusted leader in a short period of time. Organized various urgent efforts and facilitated rapid self-organizing teams to ensure the success of the overarching Emergency Department Information Systems (EDIS) live effort.
• Responsible for reporting at and facilitating EDIS program core team meetings, which consolidated daily status of urgent matters, actions and collaboration of on-site and remote efforts in bringing the solution live. This meeting included key project staff, program management representatives and vice presidents of program management and software development and resulted in clear messaging to our clients and direction to our development teams.

Confidential, King of Prussia, PA

Consultant

• Served as the Product Owner for the Scenario Generation System (SGS) project. SGS is a java-based web application that enables the initialization of multiple air warfare simulations participating in a distributed training exercise with a single, unified scenario, providing a marked reduction in the effort and time taken to create and launch these events with a dramatic increase in accuracy, extensibility and ease of use. SGS is currently used by Air Force modeling and simulation centers around the globe.
• Engaged clients to develop the solution vision together with the value proposition of the solution. The client base consisted of independent organizations widespread geographically with differing and sometimes competing objectives. The client base included such institutions as the Korean Air Simulation Center (KASC) at OSAN AFB, South Korea, United States Joint Forces Command (USJFCOM) in Suffolk VA, USNORTHCOM North American Aerospace Defense Command (NORAD), Peterson AFB, CO, Missile Defense Agency (MDA), Shriever AFB CO, Combined Air and Operations Center (CAOC)-N at Nellis AFB, Nevada and the Distributed Training Operations Center (DTOC) Des Moines IA.
• Collaborated with clients, team and stakeholders to bring SGS from a research and development project to a globally deployed production solution while on the current contract vehicle with limited resources.
• Worked with our clients and development team to become DIACAP (Department of Defense Information Assurance and Accreditation Process) compliant and attained an ATO (Authorization to Operate) on the SIPRnet (Secret Internet Protocol Router Network).
• Worked together with the Air Force Agency for Modeling and Simulation (AFAMS) to have five new clients adopt the SGS solution in one year.
• Ensured the project had a full product backlog and refined its contents on an ongoing basis.
• Responsible for the prioritization of the product backlog and overarching release plan to ensure that the most important requirements were continually developed, tested and deployed.
• Facilitated the monitoring of metrics to ensure the project was on track. Produced cost and schedule metrics such as CPI and SPI and worked with Program Managers on action plans when measurements were out of organizational and project tolerances.
• Monitored project risk and issues ensuring internal executive management and clients were aware of urgent matters and their respective contingency, mitigation and action plans. Anticipated problems and critical situations to get in front of them before they ever realized.
• Maintained a complex event and release plan. Multiple modeling and simulation centers use SGS at various events around the world throughout the year. SGS has numerous contractual fixed date milestones including quarterly production deliveries.
• Collaborated with the team on requirement details and aligned the team with the stakeholders throughout the entire release cycle.
• Worked as a career counselor and mentor to the project team members collaborating on project and career objectives. Ensured awareness of their career paths and opportunities, kept team members engaged and focused even in times of duress, and rewarded them when they met or exceeded objectives.

Scrum Master / Agile Coach

• Served as Scrum Master and Agile Coach for multiple DoD projects and project teams.
• Transformed the DoD using Pathfinder and later Accenture Delivery Methodology (ADM) for Agile on projects and ensured the clients realized its benefits. Worked with members of our organization, DoD PMO offices and various DoD stakeholders to remove any obstacles hampering project progress. Facilitated solution and iteration planning, daily stand-up meetings, solution reviews with stakeholders and iteration retrospectives with the project teams. Coached the project teams on delivering with quality and coordinated testing and the delivery of solution releases. Assisted the teams in the adoption of other advanced software development techniques and processes such TDD and pair programming.
• Building off the success and client satisfaction of the DRRS-A NetUSR project, served as Scrum Master for the Defense Readiness and Reporting System - Marine Corps NetUSR (DRRS-MC NetUSR) project. DRRS-MC NetUSR is the next generation readiness reporting system currently used by Marine Corps units around the globe to report readiness.
• Served as Scrum Master for the project that supports the development of the Scenario Generation System (SGS). SGS served as the subject project team for a SCAMPI C level review of the Gestalt Pathfinder (later to be Accenture ADM for Agile) delivery process that was found to be largely CMMI Level 3 compliant.

Confidential , Wayne, PA

Technical Project Manager

• Accountable to the CTO and stakeholders for all projects related to and the operation of a suite of java based, multi-tier web applications including Confidential ’ flagship product and main revenue generator, Impact. Impact supports over 80% of the company’s revenue. Impact is a web-based application that measures specific effects of past, present and future weather on consumer demand by product, location and time. Impact is also responsible for managing a large portion of Confidential ’ internal workflow including data collection and processing, analytical forecasting, task management, document management, messaging and reporting.
• Employed both traditional and agile methods in delivering numerous releases of web applications including Impact 3.6, which included revamping the flagship product, Impact, from the ground up. Impact 3.6 in now live and has increased Confidential ’ internal workflow efficiency. The new features have added additional revenue sources and the component-based architecture allows Confidential to react quickly to changes in the market place.
• Delivered a new product, PowerPlanner, on time with available resources to the marketplace. PowerPlanner serves the Energy vertical and uses predictive weather-related analytics and artificial intelligence to predict energy demand by location and time up to a year in advance for Energy producers and consumers. The first PowerPlanner client reported a 32x return-on-investment within the first 8 months of use.
• Worked with project stakeholders including C-level and other business leaders both in the United States and abroad in determining and maintaining project objectives, scope and release requirements.
• Created and executed project strategies and plans. Ensured projects were steered towards objectives in a fast-paced, ever-changing environment.
• Collaborated with the project team in the formulation of tasks, estimates, and iterative milestones needed to reach the project objectives.
• Gathered requirements through interactions with users, business analysts, business leaders and application development team. Turned high-level business objectives into actionable technical solutions via communication, functional requirements documents and other artifacts.
• Collaborated and contributed with the system architect and developers in system design.
• Instituted and enforced change management procedures to eliminate scope creep.
• Effectively determined the balance between risk and control and monitored projects via weekly status meetings, daily standup meetings, regular stakeholder meetings and other forms of communications and reporting.
• Acted as communication point with internal operations management, internal users and client representatives for application change requests, escalated issues and application feedback.
• Formulated and implemented testing strategies and managed testing resources to deliver high quality products.
• Provided strong team leadership by keeping the project teams motivated and focused, especially in times of ambiguity.
• In tandem with team members, planned for the ultimate deployment of the applications, which included synchronizing events among many business groups with minimal disruption of the application’s user base.
• Coordinated and communicated within the organization any planned downtime for maintenance and performed crisis management, making difficult and fast decisions in times of urgency.
• Contributed to departmental strategy, planning and project portfolio management.

Senior Software Engineer

• Member of team formulated to create a new web-application, Impact, to the retail market place. Responsible for the design and development of groundbreaking processes that created a new market for planning based on weather driven demand for products and resources.
• Weather Driven Demand Prediction Model - Designed and developed a Java based process which accessed an Oracle 8i database, employed neural network and statistical modeling using historical weather data, product sales data and long-range weather forecast information at specified geographic levels and applied expert knowledge rules to predict future weather driven demand up to a year in advance. The process would also apply algorithms to disseminate the modeled information to lower levels of geography and time.
• Season Timing Model - Designed and developed a Java based process that modeled when product demand would start, peak and end up to a year in advance based on historical sales data, historical weather data, long-range forecasted weather and expert knowledge rules.