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Technical Project Manager/scrum Master Resume

Phoenix, AZ


  • Technical Project Manager/Scrum Master with nine years of experience and domain knowledge in the finance industry. Proficient in translating business requirements into technical specifications for build and test phases of projects. Well versed to create cost - benefit analysis, SWOT analysis to make effective decisions. Skilled in facilitating teams to follow agile practices to make and meet commitments. Excellent written and verbal communication skills; able to deliver project communications within business and technology to ensure transparency and to build trust.


SDLC: Waterfall, Agile-Scrum & Kanban, Agile - Minor enhancements, SAFe

SDLC Tools: Rally, Sharepoint, ClearQuest, RQM, RTC, Clarity

Database Technologies: Oracle, mySQL, Microsoft Access.

Productivity: Microsoft Office


Technical Project Manager/Scrum Master

Confidential, Phoenix, AZ

  • Coached the team, product owner and stakeholders in scrum & agile to make and meet commitments for loyalty and cards & payments domain.
  • Responsible for agile techniques with continuous integration/deployment.
  • Organized scrum ceremonies including daily stand ups, sprint planning, grooming, show and tell and sprint retrospectives.
  • Understanding of Scaled Agile Framework (SAFe).
  • Maintained dependency plan between sprints across engineering, product and business for Loyalty Arena program and Optim process.
  • Engaged with Product Owner, business stakeholders and delivery team to understand business requirements and identify appropriate solutions to their needs in rapidly changing environments.
  • Tackled any impediments that obstruct the team’s pursuit of its sprint goals.
  • Removed barriers within the team and between the team and others.
  • Actively participated in smoke, functional and ad-hoc testing during SIT phase.
  • Performed user acceptance testing.
  • Created an environment where the team was able to identify potential improvements through sprint retrospectives, and brainstorming sessions to ensure continuous improvements.
  • Keeping project stakeholders and management informed about critical aspects of projects such as budget, scope and time to help them to address risks appropriately.
  • Responsible for communication, including status reporting, risk management, escalation of issues that cannot be resolved in the team.

Technical Project Manager/Scrum Master

Confidential, Phoenix, AZ

  • Facilitated daily scrum, sprint planning, backlog grooming, and sprint retrospective ceremonies for cards & payment domain.
  • Created business requirement documents using agile approach such as Project Charter, Release Plan, Sprint Backlog, Show and Tell and Product Backlog.
  • Created user stories, maintained product backlog, and facilitated release planning.
  • Engaged with product owner and stakeholders to elicit, analyze and document project requirements.
  • Worked closely with product owner in backlog management and continuous delivery of features and perform unit testing with product owner.
  • Communication liaison between business and IT teams to review opportunities so that new functionalities can be leveraged.
  • Mitigated communication, language and time zone risks for Mexico market.

Business Analyst/Quality Assurance Tester


  • Involved in meetings with developers, testers and project manager for proper understanding of the requirements.
  • Involved in developing test plans, test cases, and test scripts.
  • Executed regression and functional testing in an Agile-Scrum environment
  • Used Clear Quest for test documentation and bug templates to ensure accurate, consistent data.
  • Expertise of defect management tools such as IBM Rational ClearQuest, Application Lifecycle Management ALM and JIRA.

Business Analyst


  • Communication liaison between IT and the business stakeholders.
  • Performed functional testing, system integration testing, and regression testing.
  • Responsible for creating and maintaining user documents for knowledge management for training and testing purpose.
  • Engaged stakeholders to understand and respond to their needs in rapidly changing business environments by creating use cases, class diagrams, and sequence diagrams.
  • Completed and shared agile testing status report using JIRA each sprint.

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