SUMMARY:

• Project Management Professional (PMP) / Agile Scrum Certified, IT Professional with 19+ years of experience acquired over the years in diverse areas encompassing Delivery Management, Program Management, IT Consulting, Transformation solutions, and Strategic initiative roles in US, APAC, Middle East and Africa and Europe regions.
• Experience in Pharma, Automotive, Investment Banking, and Banking and Payment Processing domains.
• Experience of managing multiple large projects, both in terms of project budget (ranging from USD 1 million to USD 5 million) and team size (ranging from 20 to 100).
• Experience in managing projects with diverse technology platforms like Cloud Computing, Client Server, Web applications, legacy applications (mainframe).
• Experience in managing projects within scope, budget, schedule and quality objectives, using the right tools, techniques, processes, ensuring the business objectives and stakeholder objectives are met.
• Defined and managed large programs on Application Development and Maintenance with strict SLAs.
• Experience of global delivery platform in Application development and Maintenance project models (Fixed Price, Time and Material, SLA).
• Experience in handling multiple types of projects such as Application Development, Migration/Conversion and Maintenance and Production Support.
• Hands on experience in all the phases of Software development lifecycle including developing Project Charter partnering with the Project Sponsor, authoring Scope Management plan, Risk Management Plan, Quality management plan, Change Management plan, Functional requirements document, detailed technical design documents, Test Planning and Test Cases and UAT support.
• Experience in handling multiple cross - functional teams, across different time zones to facilitate and coordinate the communication across the project, including vendor communications.
• Excellent communication and documentation skills, providing daily/weekly project status, Production Readiness and Closure reports to all project stakeholders.
• Extensive experience in coordinating onsite and offshore teams.

TECHNICAL SKILLS:

Languages: COBOL (all dialects), JCL, Rexx, CLIST, .NET, Java, SOAP/REST Services, JSP, Javascript and HTML

Databases: DB2, IMS-DB and IDMS-DB

Operating Systems: Z/OS, Windows 2003/2008/2012 Enterprise Server, Windows 2000 Advanced Server

Transaction Processing: CICS, IMS-DC, IDMS-DC, ADSO

Other Tools: Changeman, Endeavor, CA-11 for job scheduling, TWS, QC, Code Analyzer

Defect Tracking Tools: Quality Center

PM Tool: ALM Confluence, QC, Clarity, EIM

PROFESSIONAL EXPERIENCE:

Confidential, Buffalo, NY

Project Manager

Responsibilities:

• Developed project charter in partnership with the customer and got it approved by the customer for each and every project. The project budget was USD 5 million.
• Responsible for identifying, interpreting and communicating requirements into project scope.
• Responsible for assembling project teams, assign them individual responsibilities. Worked with cross-functional teams and vendor teams to seamlessly coordinate.
• Responsible for coming up with a detailed schedule and cost for each project, after factoring the resources needed in the project.
• Responsible for identifying, prioritizing, coming up with risk response plans for risks and monitoring the risks for the entire program in consultation with the stakeholders.
• Conducted Technical kick-off and facilitated briefing sessions with the customer.
• Managed the entire development process spread across North America, APAC, and Europe regions.
• Ensured seamless communication and synergy between the development teams and support teams ensuring viable partnerships.
• Managed the budgeting process and ensured the success of the project by tracking milestones.
• Technical Management activities in consultation with Customer.
• Involved in the negotiation and facilitated the decision making process.
• Defined and reported project/program roadmap, status, development issues and success metrics.
• Provided work direction, and development to other team members.
• Took the projects to closure through follow-up during Customer .
• Identified and implemented areas of continuous improvement.
• Development was also done using Java SOAP/REST services, JSP, JavaScript and HTML.

Environment: COBOL, JCL, VSAM, DB2, CICS, TWS, Endevor, Java, QC, SAS, Code Analyzer, MQ, Clarity, QC, Confluence, Test Automation (JUnit, Selenium), Sonar

Confidential, Montvale, NJ

Project Manager

Responsibilities:

• Developed project charter in partnership with the customer and got it approved by the customer for each and every partner project. The project budget was USD 5 million.
• Maintained awareness of trends, business conditions and internal process and practices impacting program.
• Responsible for identifying, interpreting and communicating requirements into project scope.
• Coordinated resourcing, staffing and subcontract management.
• Responsible for coming up with a detailed schedule and cost for each project.
• Responsible for identifying, prioritizing, coming up with risk response plans for risks and monitoring the risks for the entire program in consultation with the stakeholders.
• Conducted Technical kick-off and facilitated briefing sessions with the customer.
• Spearheaded the effort to take the Account Based and Host to Host products of Confidential from conceptualization to implementation.
• Managed the entire development process spread across North America, APAC, Middle East and Africa, Europe regions.
• Ensured seamless communication and synergy between the development teams and support teams ensuring viable partnerships.
• Managed the budgeting process and ensured the success of the project by tracking milestones.
• Technical Management activities in consultation with Customer.
• Involved in the negotiation and facilitated the decision making process.
• Defined and reported project/program roadmap, status, development issues and success metrics.
• Provided work direction, and development to other team members.
• Maintained partner alignments and partner relationships.
• Developed recommendations and implementation solutions to project/program challenges.
• Responsible for day-to-day follow up and interactions with Partner & WU Regional Managers for queries & clarifications.
• Took the projects to closure through follow-up during Customer .
• Conducted project closure meetings jointly with Customer and WU ROM.
• Identified and implemented areas of continuous improvement.

Environment: COBOL, JCL, VSAM, DB2, CICS, REXX, CLIST, CA-11, Changeman, Java, .NET

Confidential, KY

Project Manager

Responsibilities:

• Planned effort and schedule estimation for the entire project. The Project budget was USD 2 million.
• Defined and implemented Quality procedures related to the project and at the same time adhered to the Organization quality processes and procedures.
• Continuously monitored the milestones of the project and any deviations were properly controlled to ensure timely deliverables meeting the project objectives.
• Trained and mentored the team on the business, technical and quality aspects of the project.
• Additional responsibilities include regular inputs to the team leaders and being a mentor in the of team members.
• Mentored the team to train the new consultants and other team members.
• Liaison with various other teams such as developers, managers, business analysts and users to handle change requests, incidents and ensure zero defect deliveries.
• Provided technical assistance to the team members.
• Developed standard monthly key performance indicators and metrics.
• Managed the team with full responsibility for work assignments, scheduling, performance review and long term career planning/development/promotion.
• Lead effort to address identified validation deficiencies and recommended corrective and remedial actions.
• Lead and managed efforts to review functional requirements, design specifications, dry run scripts, and test protocols.
• Created and implemented change control process.

Environment: COBOL, JCL, VSAM, DB2, CICS, REXX, CLIST, CA-11, Changeman, IDMS-DB, ADSO

Confidential

Project Manager

Responsibilities:

• Managed the project to support production issues and change requests for 3 applications.
• Involved in direct interaction of client as an onsite co-coordinator for Confidential .
• Mentor the team to train the new consultants and other team members.
• Monitor, support and troubleshoot production schedules / workflow for operating issues.
• Liaison with various other teams such as developers, managers, business analysts and users to handle change requests, incidents and ensure zero defect deliveries.
• Involved in peer reviewing, deploying, monitoring and support.
• Provide technical expertise in troubleshooting incidents, and analysis of complex requirements/enhancements.
• Responsible for all process related activities.
• Involve in KT phase, quality gate review meetings and also responsible for planning and execution of the project.
• Play a key role during the integration and system testing.

Environment: COBOL, JCL, VSAM, DB2, CICS, REXX, CLIST, CA-11, Changeman, IDMS-DB, ADSO

Confidential

Project Manager

Responsibilities:

• Managed the project to support production issues and change requests for 4 applications.
• Involved in direct interaction of client as an onsite co-coordinator for Ford.
• Mentor the team to train the new consultants and other team members.
• Monitor, support and troubleshoot production schedules / workflow for operating issues.
• Liaison with various other teams such as developers, managers, business analysts and users to handle change requests, incidents and ensure zero defect deliveries.
• Involved in peer reviewing, deploying, monitoring and support.
• Provide technical expertise in troubleshooting incidents, and analysis of complex requirements/enhancements.
• Responsible for all process related activities.
• Involve in KT phase, quality gate review meetings and also responsible for planning and execution of the project.
• Play a key role during the integration and system testing
• Monitor, support and troubleshoot production schedules / workflow for operating issues.
• Liaison with various other teams such as developers, managers, business analysts and users to handle change requests, incidents and ensure zero defect deliveries.
• Provide technical expertise in troubleshooting incidents, and analysis of complex requirements/enhancements.
• Involved in extensive system testing and user support.

Environment: COBOL, JCL, VSAM, DB2, CICS, REXX, CLIST, CA-11, Endeavor, IMS-DB/DC

Confidential

Technical Project Manager

Responsibilities:

• As a Technical Project Manager was managing Production support for all the day to day transactional and reporting systems. All the controller statistics also tracked.
• Created the User Documents and train the users and clients on the tools.
• Experience in database tuning and the application tuning.
• Monitor, support and troubleshoot production schedules / workflow for operating issues.
• Liaison with various other teams such as developers, managers, business analysts and users to handle change requests, incidents and ensure zero defect deliveries.
• Involved in coding, debugging, documenting, peer reviewing, deploying, monitoring and support.
• Provide technical expertise in troubleshooting incidents, and analysis of complex requirements/enhancements.
• Involved in extensive system testing and user support.
• Involved in migration of data residing in VSAM datasets to DB2.

Environment: COBOL, JCL, VSAM, DB2, CICS, REXX, CLIST, CA-11, Endeavor, IMS-DB/DC

Confidential

Technical Project Manager

Responsibilities:

• As Technical Project Manager was managing in Production support for all the day to day transactional and reporting systems. All the controller statistics also tracked.
• Created the User Documents and train the users and clients on the tools.
• Experience in database tuning and the application tuning.
• Monitor, support and troubleshoot production schedules / workflow for operating issues.
• Involved in coding, debugging, documenting, peer reviewing, deploying, monitoring and support.
• Involved in extensive system testing and user support.

Environment: COBOL, JCL, VSAM, IDMS-DB/DC, REXX, CLIST, CA-11, Endeavor, ADSO

Confidential

Technical Lead

Responsibilities:

• Involved in interaction with the business users to extract the business requirements, present the design to the business users, engaged the users in user acceptance testing.
• Created user documents to document the existing billing system and architected the high level and low level design of the modules and programs.
• Involved in the time estimation of modules and programs.
• Formulated the strategy to link CICS screens with VB forms.
• Involved in coding, debugging, documenting, peer reviewing, deploying, monitoring and support.
• Involved in extensive system testing and user support.
• Trained offshore team on the business functionality of the existing system.

Environment: COBOL, JCL, VSAM, REXX, CA-11, Endeavor, DB2, CICS, QuickApp, VB 6.0