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Agile Project Manager Resume

SUMMARY:

More than 9 years’ experience with initiation, development and implementation of computerized business systems as a Agile project manager, Scrum master or define the needs structure of Projects as Agile Project Manager and senior IT Business analyst

BUSINESS PROCESS EXPOSURE:

  • Health Care Services
  • Electronics
  • Transportation
  • Banking / Financial Services
  • Human Resources
  • Marketing / Sales Services
  • Warehouse / Logistics
  • Airline Industry
  • Information Management
  • Insurance
  • Data Warehouses
  • Document Management

APPLICATION SOFTWARE & OPERATING SYSTEM EXPOSURE:

  • MS Project, Visio, SQL
  • Service Now, Maximo
  • Microsoft PowerPoint, Word, Excel, Outlook, Lynx
  • Active Directory, Citrix
  • Adobe Cloud, Adobe CS6
  • Windows Server, LogMeIn
  • Lotus NotesDame ware, SCCM
  • Window, Linux, Mac
  • VM ware, VM Sphere
  • HRIS,HRMS, Lawson, People ware, Ansos
  • GE Centricity, SocksMeditech, Chartmaxx
  • Sunrise clinical manager, Risk Monitor Pro, SIS
  • ADT, Softmed, Maxident
  • CERNER, POWER CHART
  • Project Planning Budgeting Issue & Risk Management
  • Rational Unified Process Requirements Analysis Waterfall
  • Object - Oriented Analysis Process Modeling Decision Support
  • Change Management Business Process Re-engineering Agile Scrum

PROFESSIONAL OVERVIEW:

Agile Project Manager

Confidential

Responsibilities:

  • Planned projects defining goals, schedule, scope / deliverables, and budget with values to $4 million
  • Coordinated cross - functional teams up to a size of 15 in acquiring software and hardware resources, monitoring status, and controlling project changes
  • Coordinated outside vendors and contracts
  • Utilized different Project management methodologies and process
  • Project experience controlling analysis, design, development, testing, and implementation phases

Senior IT Programmer

Confidential

Responsibilities:

  • Defined functional and technical requirements, modeled business processes while applying structured and object-oriented analytic techniques
  • Created system proposals, feasibility / alternative analyses with software and hardware selections, and performance and transaction analyses
  • Applied formal methods such as Rational Unified Process over full System Development Lifecycle

Scrum Master

Confidential

Responsibilities:

  • Mentoring Project team member
  • Implementation of governance routines for delivery of programs across the portfolio
  • Developed Business and Project sponsorship
  • Engaging with senior management for strategy planning & business reviews
  • Educate and reinforce scrum methodology and agile framework to team members and key stakeholders
  • Developed and managed weekly and monthly project financial reporting
  • Facilitated project and process improvement methodologies to build out PMO best practices. Deliverables included formats for more concise status reports documentation
  • Building subject-matter-expertise on programs/applications and supporting business & operations in defining processes & best practices.
  • Technical Program Set Up, Assurance and Recovery - TSAR: Defining, shaping and mobilizing technology programs.
  • Complex Technology Procurement: Delivering large-scale, complex procurement programs with a focus on technology transformation
  • Managed the relocation of Data Center
  • Managed and monitored change and Problem management process for any IT related changes that occurred at hospital
  • Successfully Transitioned all IT services (Deskside, Helpdesk,Messaging, IDM, Asset management, Network and Infrastructure and Data center) to new IT vendor
  • Successfully delivered and implemented the Window 7 Project for the entire hospital for more than 5000 Users
  • Managed the License servers Microsoft Volume licensing Portal for the hospital
  • Performed the Approvals on the service delivery side of the business on request of Hardware or software.

Confidential

Agile Project Manager

Responsibilities:

  • Oversee the administration and maintenance of IT infrastructure
  • Developed and implemented the Project budget and planning
  • Prepared SOW for the project and dealt with Contractual Agreements
  • Worked with senior leaders / key stakeholders from various business units to plan, execute and program delivery
  • Leveraged multiple industry best practices, tools and frameworks, and managing a large team of project managers, project coordinators, and business analysts to deliver results for the technology refresh program to Windows 7
  • Manage and mentor the IT support team, evaluated user need and system functionality
  • Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
  • Coordinated work plan with program, engineering, operations, security, application certification and data teams to successfully upgrade users in multiple business units in a multi-site scenario
  • Identified and tracking program and project risks and issues to mitigation and closure
  • To ensure that company assets are well maintained
  • Project Cost Management was done by dynamic query sliders and controls
  • Provided metrics and progress reporting for program leadership and executive team
  • Taught the team to create clear and concise epics/stories
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
  • Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%

Agile Project Manager

Confidential

Responsibilities:

  • Provided project management support to clients in on-site engagement to successfully implement a PMO office at and upgrade all desktop HW/SW.
  • Contributed to individual project work streams and integrate across the work streams to promote maximum synchronization, integration, and transparency.
  • Provided oversight for the development of client deliverables, including training products, strategic plans, and analyses with regular updates to client
  • Coordinated a diverse group of government, healthcare systems, and partner resources to integrate the perspectives and experiences required for successful clinical transformation.
  • Utilized Confidential TRIRIGA capital project management software for advanced project planning
  • Created and managed WBS (Work Breakdown Structure) and MS project schedules using Project Server, and ensured that status reports and schedule updates were timely and accurate
  • Identified and documented project issues and risks, weekly review of all project’s open issues and risks with the client, closed issues and risks after QA review/approval and concurrence from client

Agile Project Manager

Confidential

Responsibilities:

  • Managed multiple projects and tasks of varied complexities within a division/functional area, as well as cross-functional efforts, with budgets up to $1 million-plus range
  • Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams
  • Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
  • Communicate with other management, engineers, product managers and support specialists on product issues
  • Empowered teams to self-organize and grow cross-functionality
  • Project portfolio management using Confidential Rational Focal Point tool
  • Managed education vendors and software vendors, bringing in technical training classes for application developers on new development tools
  • Managed web portal implementation of a small project from gathering requirements through implementation. Provided training to turn over the post-implementation support.
  • Managed all aspects of a project and team for all enhancement and maintenance releases, including planning, requirements development, product design, prototyping and development, testing and transition to the maintenance phase
  • Primary contact for functional, business related and critical issues that impacted business clients.

Project Manager

Confidential

Responsibilities:

  • Supported all business objectives of the company by aligning Program Management activities with the organizational goals and objectives
  • Responsible for maintaining customer relationships and understanding expectations
  • Tracked and managed product backlog, burn-down metrics, velocity, and task break-down.
  • Planed program activities and developed master timing schedules that meet program objective
  • Traveled to customer locations supporting product development throughout for product reviews, testing, and change updates with periodic travel with customer to company manufacturing facilities (domestic and international)
  • Developed program status reports and report status to management
  • Coordinated of technical reviews, including dry-runs to ensure customer expectations are addressed.

Project Manager

Confidential

Responsibilities:

  • Provides supervision assigned to process tickets, project and work completed on Technical support, Refresh Project & IMAC
  • Engages Involvement was made with third party Vendor supported services to Clients, which involved process transition, IT service delivery and documentation from Confidential side and liaised with vendors to make the process go smooth for the clients
  • Worked on change management projects especially projects involving changes to business applications and technology
  • Responsible for analyzing current processes and working toward continual improvements
  • Worked closely and partner with operational and technical staff at various levels
  • Independent project work with enhanced analytical dexterity
  • Improved Quality and Method of communication skills
  • Assisted client on hardware refresh project

Business Analyst

Confidential

Responsibilities:

  • Trained and Assisted in spot-checks made with Assets by obtaining details by tagging assets.
  • SME for the Product and Work closely with project owner in backlog management and continuous delivery of features
  • Developed and maintained the business requirements documents on releases
  • Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline
  • Planning of rollout and launch of products, releases and managing the cross-functional implementation of the roll-out plan
  • Involved in setting up standardize process to maintain assets in database and inventory
  • Audit of assets were done on quarterly basis to maintain the accuracy and Cost involved in leased equipment to bill clients.
  • Involved in process of disposal, of old assets to meet privacy standards of clients
  • Liaising with relevant internal teams to resolve issues.
  • Provided detailed status on all tasks related to release generated month end reporting.

HR Analyst

Confidential

Responsibilities:

  • Closely Worked with Learning and Development Department, IT network department regarding all Employee facilitations
  • Generated system wide reporting and data analysis for key metrics used in decision making
  • Together involved widely multiple-day training and the design of numerous training resources
  • Developed and executed plans for additional software module implementations based on business requirements
  • Synergizing Accounts dept. for Medical Insurance, medical reimbursement and loyalty bonus.
  • Managed reporting of whole HR process in Auditing process as per the Company standards
  • Preparing Organizational report based on head counts, attrition and 360 appraisal
  • Facilitate departments by managing approval processes for new hires and contractors
  • Provided timely, professional responsiveness to and balanced advocacy for all employees and stakeholders

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