Scrum Master/ Leadership Coach Resume

OBJECTIVE:

To serve as a dedicated Scrum master for development teams, planning sprints and ensuring cross - team coordination. Act as a liaison between developers and product owners managing dependencies. Utilize strengths of individuals and harness their collective power and deliver results. Use Agile methodologies including Scrum and Kanban to create a focused and dedicated development team and deliver a high-quality product with maximum features in minimum time.

SUMMARY:

Dynamic, result driven, highly motivated with demonstrated ability to motivate, organize, lead and coach Scrum teams across multiple locations.
Skilled to provide leadership and leadership coaching in fast-paced, deadline-driven environments, with outstanding oral and written presentation and communication skills.
Promoted to positions of increasing authority and responsibility because of strong leadership skills, teamwork, customer service and overall performance.
Excel at turning individuals into teams that work efficiently and exceed expectations.
Certified Scrum Master and Certified Professional Leadership Coach
Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace
Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint and release planning
Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing
Effectively tracked team’s progress, including burndown, burnup, velocity and release forecasting
Assist team members in identifying, prioritizing and either clearing or escalating impediments

CORE COMPETENCIES:

Strategic Planning
Project Management
Prioritizing and Multi-Tasking
Agile Principles
Streamlining Efforts
Story-Based Development
Communication
Conflict Resolution
Quality Assurance

TECHNICAL SKILLS:

Defect Management Tools: JIRA, HPQC

Development Methodologies: Agile, Waterfall

Incident Management: Remedy, HPSM

Operating System: Windows 7/10, Mac OSX

Utilities: Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio), Concur Expense Management, SharePoint

EXPERIENCE:

Confidential

Scrum Master/ Leadership Coach

Responsibilities:

Facilitated sprint planning, retrospective and sprint demos
Facilitated regular sprint reviews to demonstrate finished work to stakeholders and celebrate team
Assisted team to identify and remove impediments
Assisted with internal and external communication, improved transparency, and radiated information
Assisted with prioritization and resolution of software defects
Built relationship with Product owner and the stake holders to facilitate team's interaction with them
Coached Product Owners in creation and maintenance of Product Backlog
Coached team members on Agile principles and providing general guidance on the methodology
Continuously learned Agile/Scrum techniques and shared findings with the team
Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
Conducted workshops with offshore teams to enhance communication skills, scrum values of openness, honesty and respect
Ensured team maintained focus on quality and continues delivery
Coached the team to improve the collaboration and self-organization

Confidential, Valley Forge, PA

SAP Tester

Responsibilities:

Working closely with SAP Implementation Team to create manual test scripts, scenarios, test data and test conditions in Quality Center
Tested Customer Master Data and Vendor Master Data and ensured that bank and correspondence data is created for each Customer and Vendor
Tested and executed special type sales orders that include Make to Order, cash, Rush order and Return Orders
Manually Tested Functionality of Credit Sales Order, Display Sales Order, and Sales Order from existing Sales Order
Tested new condition types, access sequences and maintained pricing
Set up new plant and extended materials
Used Mercury Quality Centre to log defects, maintain test script and track test execution

Confidential, Valley Forge, PA

Pricing Coordinator/Logistics Assistant

Responsibilities:

Responsible for daily processing of customer invoices for two specific warehouses
Created builder rebates for roofing contractors in Confidential system
Adjusted client accounts through credits/debits and run reports for invoice verification
Completed procedure documents and process maps for upcoming SAP implementation
Maintained relationships with Confidential ’s carriers
Communicated with customers and sent Proof of Delivery documents upon their request
Handled daily pricing issues arising out of Pricing input from external sources multiple times a day
Ran daily VFX3 report to fix billing issues which didn’t post to accounting

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