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Scrum Master/ Leadership Coach Resume


To serve as a dedicated Scrum master for development teams, planning sprints and ensuring cross - team coordination. Act as a liaison between developers and product owners managing dependencies. Utilize strengths of individuals and harness their collective power and deliver results. Use Agile methodologies including Scrum and Kanban to create a focused and dedicated development team and deliver a high-quality product with maximum features in minimum time.


  • Dynamic, result driven, highly motivated with demonstrated ability to motivate, organize, lead and coach Scrum teams across multiple locations.
  • Skilled to provide leadership and leadership coaching in fast-paced, deadline-driven environments, with outstanding oral and written presentation and communication skills.
  • Promoted to positions of increasing authority and responsibility because of strong leadership skills, teamwork, customer service and overall performance.
  • Excel at turning individuals into teams that work efficiently and exceed expectations.
  • Certified Scrum Master and Certified Professional Leadership Coach
  • Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace
  • Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint and release planning
  • Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing
  • Effectively tracked team’s progress, including burndown, burnup, velocity and release forecasting
  • Assist team members in identifying, prioritizing and either clearing or escalating impediments


  • Strategic Planning
  • Project Management
  • Prioritizing and Multi-Tasking
  • Agile Principles
  • Streamlining Efforts
  • Story-Based Development
  • Communication
  • Conflict Resolution
  • Quality Assurance


Defect Management Tools: JIRA, HPQC

Development Methodologies: Agile, Waterfall

Incident Management: Remedy, HPSM

Operating System: Windows 7/10, Mac OSX

Utilities: Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio), Concur Expense Management, SharePoint



Scrum Master/ Leadership Coach


  • Facilitated sprint planning, retrospective and sprint demos
  • Facilitated regular sprint reviews to demonstrate finished work to stakeholders and celebrate team
  • Assisted team to identify and remove impediments
  • Assisted with internal and external communication, improved transparency, and radiated information
  • Assisted with prioritization and resolution of software defects
  • Built relationship with Product owner and the stake holders to facilitate team's interaction with them
  • Coached Product Owners in creation and maintenance of Product Backlog
  • Coached team members on Agile principles and providing general guidance on the methodology
  • Continuously learned Agile/Scrum techniques and shared findings with the team
  • Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
  • Conducted workshops with offshore teams to enhance communication skills, scrum values of openness, honesty and respect
  • Ensured team maintained focus on quality and continues delivery
  • Coached the team to improve the collaboration and self-organization

Confidential, Valley Forge, PA

SAP Tester


  • Working closely with SAP Implementation Team to create manual test scripts, scenarios, test data and test conditions in Quality Center
  • Tested Customer Master Data and Vendor Master Data and ensured that bank and correspondence data is created for each Customer and Vendor
  • Tested and executed special type sales orders that include Make to Order, cash, Rush order and Return Orders
  • Manually Tested Functionality of Credit Sales Order, Display Sales Order, and Sales Order from existing Sales Order
  • Tested new condition types, access sequences and maintained pricing
  • Set up new plant and extended materials
  • Used Mercury Quality Centre to log defects, maintain test script and track test execution

Confidential, Valley Forge, PA

Pricing Coordinator/Logistics Assistant


  • Responsible for daily processing of customer invoices for two specific warehouses
  • Created builder rebates for roofing contractors in Confidential system
  • Adjusted client accounts through credits/debits and run reports for invoice verification
  • Completed procedure documents and process maps for upcoming SAP implementation
  • Maintained relationships with Confidential ’s carriers
  • Communicated with customers and sent Proof of Delivery documents upon their request
  • Handled daily pricing issues arising out of Pricing input from external sources multiple times a day
  • Ran daily VFX3 report to fix billing issues which didn’t post to accounting

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