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Project Lead Resume

EXPERIENCE SUMMARY:

  • Has 10 years of IT industry experience in Production Support and Enhancement
  • More than 2 years of experience to involve in leadership activities
  • Well versed in UNIX commands and shell scripting
  • Has experience in ORACLE (SQL and PL - SQL), Sybase Databases
  • Well versed in Incident and Change Management process
  • Has experience in both Banking and Insurance domain
  • Personal skills include
  • Communication and Interpersonal skills
  • Problem analysis skills,
  • Ability to work in a team

SKILL:

Domain: BANKING,INSURANCE

Programming Languages: SHELL SCRIPTING, Python, Core Java (Basic)

Operating System: UNIX,WINDOWS

Tools: /DB/Packages Oracle (SQL/PL-SQL),Sybase, Geneos, Udeploy

PROFESSIONAL EXPERIENCE:

Confidential

Project Lead

Responsibilities:

  • Responsible for handling Incident and Request tickets
  • Adhoc Reports Requested
  • Bug fixing in the UNIX shell script
  • JOB monitoring and Setup ITRS monitoring
  • Impact assessment for Infrastructure changes
  • Root cause analysis for the incidents
  • Internal Process Automation and documentation
  • Deployment Trouble shooting and Release process
  • COB activities
  • Knowledge Base Updation.

Technologies: UNIX SHELL SCRIPTING,SQL,PL-SQL, WebSphere

Tools: SQL Developer, Service now,ITRS,udeploy,Putty

Confidential

Application Handled: CFX,CMX,CSX,OPS,CAM

Team lead

Responsibilities:

  • Responsible for handling Problem tickets
  • Adhoc Reports Requested
  • Bug fixing in the UNIX shell script
  • Query Fine tuning
  • JOB monitoring
  • Impact assessment for Infrastructure changes
  • Root cause analysis for the incidents
  • Internal Process Automation and documentation
  • Deployment and Release process
  • People Management
  • Co-ordination for 2 shifts APAC and EMEA
  • Alert Automation
  • Report Automation

Technologies: UNIX SHELL SCRIPTING,SQL,PL-SQL

Tools: SQL Developer, Service now

Confidential

Project Lead

Application Handled: IxPRS, iCAM, SLDI,CI-EDI, eFROI, UPSWCS,SCOOTR

Responsibilities:

  • Responsible for handling user support tickets.
  • Adhoc Reports Requested (Mantis)
  • Bug fixing in the UNIX shell script
  • Query Fine tuning
  • JOB monitoring
  • Impact assessment for Infrastructure changes
  • Root cause analysis for the incidents
  • Internal Process Automation and documentation
  • Deployment and Release process

Technologies: UNIX SHELL SCRIPTING,SQL,PL-SQL

Tools: DB VISUALIZER,SERVICE CENTER,MANTIS

Confidential

Project Lead

Responsibilities:

  • Online Transaction Monitoring
  • Adhoc Reports Requested
  • Develop and run the unix shell scripts for EOD Settlement Processing
  • Base I and Base II Transaction Settlement
  • Query Fine Tuning
  • Analyzing the reason for declined transactions

Technologies: UNIX SHELL SCRIPTING,SQL,PL-SQL

Tools: PC EDIT PACKAGE

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