Project Lead Resume
EXPERIENCE SUMMARY:
- Has 10 years of IT industry experience in Production Support and Enhancement
- More than 2 years of experience to involve in leadership activities
- Well versed in UNIX commands and shell scripting
- Has experience in ORACLE (SQL and PL - SQL), Sybase Databases
- Well versed in Incident and Change Management process
- Has experience in both Banking and Insurance domain
- Personal skills include
- Communication and Interpersonal skills
- Problem analysis skills,
- Ability to work in a team
SKILL:
Domain: BANKING,INSURANCE
Programming Languages: SHELL SCRIPTING, Python, Core Java (Basic)
Operating System: UNIX,WINDOWS
Tools: /DB/Packages Oracle (SQL/PL-SQL),Sybase, Geneos, Udeploy
PROFESSIONAL EXPERIENCE:
Confidential
Project Lead
Responsibilities:
- Responsible for handling Incident and Request tickets
- Adhoc Reports Requested
- Bug fixing in the UNIX shell script
- JOB monitoring and Setup ITRS monitoring
- Impact assessment for Infrastructure changes
- Root cause analysis for the incidents
- Internal Process Automation and documentation
- Deployment Trouble shooting and Release process
- COB activities
- Knowledge Base Updation.
Technologies: UNIX SHELL SCRIPTING,SQL,PL-SQL, WebSphere
Tools: SQL Developer, Service now,ITRS,udeploy,Putty
Confidential
Application Handled: CFX,CMX,CSX,OPS,CAM
Team lead
Responsibilities:
- Responsible for handling Problem tickets
- Adhoc Reports Requested
- Bug fixing in the UNIX shell script
- Query Fine tuning
- JOB monitoring
- Impact assessment for Infrastructure changes
- Root cause analysis for the incidents
- Internal Process Automation and documentation
- Deployment and Release process
- People Management
- Co-ordination for 2 shifts APAC and EMEA
- Alert Automation
- Report Automation
Technologies: UNIX SHELL SCRIPTING,SQL,PL-SQL
Tools: SQL Developer, Service now
Confidential
Project LeadApplication Handled: IxPRS, iCAM, SLDI,CI-EDI, eFROI, UPSWCS,SCOOTR
Responsibilities:
- Responsible for handling user support tickets.
- Adhoc Reports Requested (Mantis)
- Bug fixing in the UNIX shell script
- Query Fine tuning
- JOB monitoring
- Impact assessment for Infrastructure changes
- Root cause analysis for the incidents
- Internal Process Automation and documentation
- Deployment and Release process
Technologies: UNIX SHELL SCRIPTING,SQL,PL-SQL
Tools: DB VISUALIZER,SERVICE CENTER,MANTIS
Confidential
Project LeadResponsibilities:
- Online Transaction Monitoring
- Adhoc Reports Requested
- Develop and run the unix shell scripts for EOD Settlement Processing
- Base I and Base II Transaction Settlement
- Query Fine Tuning
- Analyzing the reason for declined transactions
Technologies: UNIX SHELL SCRIPTING,SQL,PL-SQL
Tools: PC EDIT PACKAGE
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