SUMMARY:

• 17 years of testing experience in complex Mobile, large - scale Web and e-commerce applications
• 18 years of Chinese/English translation/editing/linguistic review and customer facing support
• Solid end to end functional and regression testing of all system components of the application
• Familiar with Android, Linux/UNIX, iOS, and Windows operating system
• Strong facility working within agile development environments
• Experience in collaborate with dev, PM, and cross-functional peers to resolve user-impacting issues
• Familiar with bug tracking tools JIRA, Bugzilla, Buganizer, Spira, TestLink, and Test Trail etc.
• Ability to communicate and collaborate effectively with cross functional teams and remote resources
• Speak, read, and write Simplified & Traditional Chinese. Fluent in English, Mandarin and Taiwanese

PROFESSIONAL EXPERIENCE:

Confidential, Mountain View, CA

Test Lead (contract)

• Responsible for testing Nearby notification features that allows businesses, including retailers, to tie their apps or website to a BLE (Bluetooth Low Energy) beacon and create contextual notification such as coupons, deals, loyalty rewards to send notifications to user’s smartphone based on user's location.
• Configure beacons to broadcast apps or websites and test the BLE-capable smart devices can receive location specific messages and lead to either the Play Store, a mobile website, or directly to the app.
• Develop and execute comprehensive functional test cases across Android platforms.
• Review and confirm defects identified by testers. Communicate defects with dev team.
• Provide overall QA status reporting and escalate issue/risks in a timely manner to management team.
• Coordinates with impacted QA domain leads on testing activities.
• Lead and mentor onsite and offshore QA. Provide training, guidance and supports.

Confidential, Mountain View, CA

Test Engineer (contract)

• Lead of a customized Confidential Play localization project.
• Test Play Store global Apps & Games, Movies & TV, Music, Books, Newsstand native functionalities, system and apps update, permissions, and various payment flows on Android devices and versions.
• Test Android system setup, with/without SIM in Wi-Fi/LTE and router connections, data restoration, performance and stability of the apps content download, image caching, and file size display.
• Operate under Linux environment using ADB to debug, capture logs and screenshots.
• Highly users-focused. Frequently provide feedbacks on new features, communicate and collaborate with product and development teams to improve usability and to endure it provides a positive UX.
• Lead and mentor offshore QA. Provide guidance and supports.
• Write effective bug report, escalate issues to the management teams, follow-up and track for resolution.

Confidential, Palo Alto, CA

Mobile QA Lead (contract)

• QA lead of the HP Android apps project. Test five of the HP cobranded apps functionalities, network connectivity and extra data storage purchase flows on their dual SIM Phablets.
• Drive daily status meeting with cross-functional teams across US, Taiwan and China. Mange project progress, identify action items, follow-up and resolve user specific issues.

Confidential, Mountain View, CA

Mobile Test Engineer (contract)

• Chrome & Apps Mobile QA. Test WebView in mobile apps on various Android phones/tablets and OS versions. Test and help resolved issues with page rendering in WebView, properly display of content, graphics and special characters, hyperlink redirection, different network connections and interruptions, screen sizes, device orientations, content alignment and resolutions, zoom in/out, double tap, pinch etc.
• Operate under Linux environment using ADB and DDMS to debug, capture logs and screenshots.
• In charge of triaging and assigning Android and Chrome bugs to appropriate dev. teams for resolutions.

Confidential, Cupertino, CA

QA (contract)

• QA of the iAd Creative Development team. Review and approve 3rd-party US and Chinese iOS mobile Ads to ensure they comply with iTunes Store Trademarks, marketing guidelines, terms and policy.
• Responsible for running analytics and scripts to certify Ads of albums/Videos on iTunes Radio/Stores.

Confidential, Mountain View, CA

Test Engineer (contract)

• QA of the Chrome & Apps Mobile team. Perform manual testing to ensure Android WebView works properly for mobile ads, page rendering, format detection, navigation, and font boosting etc.
• Operate under Linux environment using ADB and DDMS to debug.
• Collaborate, communicate with different teams, and triage technical issues across teams.

Confidential, Sunnyvale, CA

I18N QA Engineer (contract)

• QA lead of Amazon successful first release of the Chinese Kindle eReader application to China.
• Responsible for overall test coverage including developing test plan/cases of the eReader device native functionalities, different formats of localized digital contents, accuracy of word segmentation, correct content and font display during search, sort, share, switching languages and network connections.
• Analyze end-to-end system test results to ensure product meets quality standards and usability.
• Find, isolate, document, regress, and track defects through resolution using JIRA.
• Proactively making recommendations. Work with PM and development teams to improve features.

Confidential, San Jose, CA

QA Engineer (contract)

• Responsible for full range of QA tasks, including scoping and planning test strategy, hand-on testing end-to-end functionality, coordinate and schedule global resource in the US, India, China and Europe for testing coverage, provide training, tracking functionality and defect cases as well as deliverables.
• Create and update product knowledge and testing status on internal wiki and share point.
• Coordinate with engineers and PM to define and improve A/B testing.
• Automate test cases using Selenium IDE and execute daily build automated scripts.
• Work closely with global cross functional teams in US, India and China .

Confidential, Sunnyvale, CA

Search Editor(contract)

• Served as a Search Editor and QA in the Editorial, Search and Platform team. Worked with different teams in a variety of projects. Conduced a high number of manual reviews and evaluate third-party Android and iOS applications based on guidelines and policies, provide feedback for improvement.
• Responsible for covering apps in the U.S., Taiwan, China and Hong Kong.
• Worked with Mobile Apps Search team to ensure Yahoo mobile search app is able to return any iPhone family and Android-based smart phones and their mobile apps with high relevancy hits.

Confidential, San Jose, CA

Sr. Quality Assurance Engineer

• QA lead of the Confidential /PayPal on-boarding project. Also lead to successful releases of the eBay Checkout, Payment Flow Enhancement, Pricing, Yahoo Wallet, PayPal Button Factory projects.
• Performed manual and API level testing.
• Worked with developers and operation support teams to ensure patch releases go live successful.

Confidential, Mountain View, CA

Quality Assurance Engineer III

• QA owner of Payment Gateway Registration, mobile payment and advertising incentive applications.
• Responsible for manual testing payment registration, payment manager and other web applications with combinations of credit cards and ACH payment methods against various payment processors.
• Wrote SQL queries to validate data integrity using TOAD.
• Created and updated test plan and detailed test cases using Test Director.
• Tracked and prioritized defects, follow-up and verify fixed defects using Clarify and SourceForge.

Confidential, Mountain View, CA

Software Quality Assurance Engineer

• Responsible for testing of Confidential Buyer enterprise eProcurment end-to-end functionality.
• Served as a level-2 customer support in Customer Success Team to quickly resolve or escalate customer reported defects, installation or migration issues in a short time frame.

Confidential, Monterey, CA

Chinese Translator

• Perform instant over-the-phone translation between English and Mandarin Chinese/Taiwanese.
• Broad range of knowledge in translating complex technical subject ex. financial, insurance, medical, health care, travel, utility, law enforcement, legal, court proceeding, and general business practices.