SUMMARY:

Resourceful IT professional offering 16 years expertise managing strategic Technology, Business and Security initiatives. Decisive hands - on customer centric leader balancing the art and science aspects of project management while leveraging Agile, Kanban, Scrum and Waterfall methods to deliver maximum benefits. R ecognized for navigating and building partnerships across boundaries, streamlining processes and implementing technology improvements achieving enhanced security and revenue performance.

KEY SKILLS:

• Cyber Security Vulnerability
• Communication
• Software Delivery Life Cycle
• Leadership
• Infrastructure
• Negotiation/Conflict Resolution
• Risk/Issue Management
• Financial Management
• IT Integration & Migration
• Remote/Virtual Management
• Coaching/Mentoring
• Analytical & Comprehension

TECHNICAL EXPERTISE:

• Microsoft Windows 10, Mac OS/iOS
• Archer, MS Office Suite, Huddle, Power Point, SharePoint, MS Project, Genelco Insurance Administration Solutions, IBM ODM v8.5, Planview, Project Portfolio Management, Service Center, ClearCase, Clearquest

PROFESSIONAL EXPERIENCE:

Senior Infrastructure Project Manager

Confidential, Springfield, MA

Responsibilities:

• Selected to lead a 2-year Vulnerability & Security Baseline Configuration Corporate Audit Program.
• Accelerated delivery of 17 Enterprise Corporate Audit Mitigations submissions on-time across 12 cross-functional teams, 40+ resources, 27 total mitigations.
• Demonstrated immediate leadership and advanced skill set simultaneously reviving 8 lagging infrastructure upgrades, initiating vendor proposals/SOW, negotiated competitive bids, approval, kick off and transition.
• Delivered webMethods v8.0/8.2 to v9.12 upgrade within 5 months across 2 critical Lines of Business and Middleware Production Support on-time and budget; returned $15K contingency funding.
• Proactively identified and influenced systematic changes to the Enterprise Risk/Issue CA PPM tool ensuring compliance with Company's Privileged Access policy strengthening security.
• Developed and meticulously maintain 8 MS Project Plans across 12 cross-functional teams ensuring full transparency of tasks, deliverables, milestones status and resource assignment.
• Designed and developed a program presentation for Senior Leadership Team comprising of Head of Technology, Vice Presidents and Sr. Directors; facilitate in-person bi-weekly brief.
• Initially hired as Kforce Consultant; within 12 weeks, offered and accepted a permanent opportunity as a Mastery Project Manager. Kforce Consultant. Nov 6, 2017 - Feb 25, 2018.

Infrastructure Program-Project Manager

Confidential, Hartford, CT

Responsibilities:

• Led engineering teams to develop and deliver Windows Server 2016 & RHEL7 cloud image & physical builds within 6 months; 50% faster than prior builds.
• Initiated Windows Server Upgrade Program kickoff across 9 Lines of Business; created presentations and SharePoint repository including building self-service functionality.
• Created and presented Windows Server 2008, 2012 & 2016 discovery comparison to Sr. Leadership.
• Developed Enterprise Windows Server End of Life roadmap through 2026.
• Career progression to Company.

IT Project Manager

Confidential, Cambridge, MA

Responsibilities:

• Delivered industry-leading application software with immediate 32% increase in auto adjudication claim rates from 18% to 50% with substantial ROI; solidifying #1 market share.
• Accelerated build and development of legacy application crosswalk tool in aggressive timeline to comply with Federal ICD-10 legislation. Managed change control/funding and successfully implemented 10/1/2015.
• Spearheaded migration of vendor print fulfillment/distribution in-house, modernized processes by providing first ever web portal - projected $35K annual cost savings.
• Instrumental in delivering new flexible clinically based software product, McKesson ClaimsXten, enhancing business claim rule customization achieving 35% quality increase.
• Instituted Enterprise project life cycle methodologies and controls; created and managed SharePoint sites
• Renegotiated vendor SOW; secured $600K rate reduction for missed deliverables.

IT Project Manager

Confidential, Hartford, CT

Responsibilities:

• Drove change/applied technology solution - persuaded Medicare Board to fund enhancement ($65K) creating automation tools, reducing manual dev. 30% - $40K ann. cost savings.
• Initiated concept; led development effort to automate HMO dental rate updates eliminating manual intervention, allowing auto adjudication. Annual cost savings $38K.
• Achieved 100% CMS compliance implementing 34 Medicare table updates, managed end-to-end SDLC resulting in accurate claim pricing/payment contributing to CMS lifting sanctions against Confidential June 2011.

IT Production Project Manager

Confidential, Hartford, CT

Responsibilities:

• Promotion from Associate Project Manager.
• Led transition/integration of 144 projects to production; mitigated all critical/major defects during warranty.
• Led Capability Maturity Model Integration; achieved Level 2 governance; passed 100% SOX audits.
• Established a Warranty Triage Process reducing deferred defects by 30% within 6 months.